If I could give this place negative stars I would. I walked into the establishment and was not…read moregreeted or acknowledged by a single of their 4 employees sitting around at their desks. At one point I ever said hello and was ignored entirely. I will be happily taking my business elsewhere and I highly suggest other do the same. Do not waste your time.

Installation nightmare. First crew installed my white quartz tops and I had one seam. It came out…read moredirty and very noticeable being white. After contacting them they agreed to come back and fix it. Must have been their "A" crew this time cause they did a fantastic job and you could barely even see the seam. I was very happy with the outcome and glad I let them know that I thought it could be done better. Within a couple days I noticed a small hairline crack on the very edge of the top they had to remove to fix seam. We immediately contacted them. The only thing on my brand new top is a Keurig Coffeemaker at this point. We haven't moved back in the kitchen yet. For the record, this is Silestone calcutta gold qaurtz as well. Nice, expensive quartz with a great warranty both manufacture and installation. Looks great on paper until you need it I guess. They came back out to do a warranty crayon test near this crack, where they rub a Crayola crayon on the top and it shows heat damage. Just so happens my coffee maker is close and they claim I MUST have put my hot coffee pot on the very edge of my brand new quartz top and the little crayon scribbles prove it, so they say. I assure you I did not, nor would I ever put a hot pot on a any countertop when the coffee maker has a spot for the pot. Who does that? After much back and forth with the owner Mike, over email, which were the most non professional, blame placing emails, his solution is to pay half the cost to replace it because I damaged it, so he claims. The fact they had to rip up my top to fix their cruddy seam from their "B" crew couldn't possibly have anything to do with this crack. My new kitchen looks great, even the brand new cracked countertop that will eventually break I assume. I just have to live with that because I will not pay more money for a replacement to probably have another bad seam from their not so good install crew. It's a shame that it's hard to find a local company with a Owner who stands behind their products now a days. His resolve is, my red Crayola says you broke this brand new top, pay more money and ill fix it. I don't know how the top cracked, but it wasn't from a coffee pot on my end or I would of just let it go, like I'm choosing to do now since he just wants to blame his customer and color on my new quartz. Just for grins, I talked with a gentleman who works for cutting edge who has years of experience in this business. Immediately, without a doubt, just looking at the crack, he disagreed. Then he went as far as to say that cutting edge would be replacing that top asap. So, take what you want from this, but I highly recommend going elsewhere to avoid potentially getting a bad experience like I received. I'm reasonable, I know nothing is perfect during remodels. I don't expect perfect. Mistakes happen during renovations, but for the money spent, you want a company that stands behind their products. That's far from what I got from Mike and the countertop shop. Id love to show his emails and how he treats his customers but Ill be a bigger man then him, which isn't hard to do :) Check out Cutting Edge, they have much better reviews and customer satisfaction. When my top breaks, Ill have them take care of it.

WHAT TO EXPECT FROM THIS COMPANY SEE PICTURES BUYER BEWARE!!!!!!!!!!! I have many issues with the…read morework. The countertop edge does not match the backsplash edge, The sink still has chips all around the edges, sink not properly sealed, electrical outlets not straight or square for electrical box extensions, backsplash is not cut straight where the microwave is installed. It is tight to the microwave in the middle and has gaps at the end. The gap is so if the microwave goes bad it can be removed without chipping the backsplash. Lowes said the contractor would be calling me no later than 12-18-23. I never received a phone call; I reached out to Lowes, and they were shocked that I never heard back from the contractor because the closed the service order out. WHAT TO EXPECT FROM THIS COMPANY SEE PICTURES BUYER BEWARE!!!!!!!!!!! 1st two pics are electrical outlets holes don't line up. 2nd pic backsplash do not line up. 3rd pic countertop and backsplash bevel does not match. 4. chips all around the sink edge. 5. sink faucet hole does not line up and limits the faucets you can use. 6. sink is flush in some areas and overhangs in other areas. 7. another shot of the faucet hole. WHAT TO EXPECT FROM THIS COMPANY SEE PICTURES BUYER BEWARE!!!!!!!!!!!

UMG just completed our Master Bath Granite Countertop. They were a pleasure to work with. From the…read moreinitial shopping at their showroom to the measuring, the installers, and the follow-up, everyone was professional and courteous. This is the second time we have used them for granite countertops; they did our very large kitchen and island, and that is the reason we returned to them for our bathroom. Would recommend them to anyone wanting quality, professional service!

Despite a pleasant showroom experience, this company dropped the ball on remainder. Took off work…read moreto wait for drop off of granite. Whole day nothing. NO CALL NO SHOW. I lost work for nothing! Because I called & complained, our top bar's speckled granite now had a long gray line in the granite The installers didn't speak English. They did a decent job & I use the gray line as a reminder to myself. However, I do NOT recommend