Required new shocks and struts. They were able to fix in a timely manner and under other estimates…read more Also a super friendly staff.

They are rude as hell and generally unpleasant to deal with. I got screamed at for pulling my car…read morein the wrong place (the place they told me to on the phone) and then the guy called me sir when im clearly a woman with long hair, yoga pants, etc. There are a million other places to go with younger more professional men that aren't rude and aggressive towards you. UPDATE: They left weights in my tire. I do believe this was on purpose. I have no idea why they decided to pick on me as I tried to be very nice to them. Do not go here if you are a woman. Cars alignment feels totally off now, tires wobble at high speeds and the entire under carriage squeaks when I go over bumps. Putting someone's safety at risk because you don't like their first impression is a horrible way to conduct business

Everyone is great! Especially Jeannie and Ka'Chyre! Explained everything perfectly. :)read more

Do not use this location. I was having issues with my car starting in the morning (made a loud…read morenoise). I was due for an oil change so thought it could be related to that so I got my oil changed here. I was told by one of the mechanics that I had metal in my oil and to see a full mechanic shop. So I take my car to a mechanic a few days later and they inform me that my oil and oil filter were in fact not changed and doesn't look like it had been changed for awhile even though I got my "oil changed" here regularly. Stay away!

They're complete vehicle inspection is very detailed and they provide pictures of everything. They…read moreinspected with an estimate of how long everything should last.

Scheduled an appointment for an inspection for a roaring sound coming from the car. The person who…read morehelped me upon entering (was welcoming) did not disclose any cost for the service. They quoted me just under $3,000 to change the gaskets, replace the catalytic convertor, and a myriad of other parts and services related to replacing the exhaust system. They also recommended I change the spark plugs. I had new spark plugs installed less than 100 miles earlier. When I asked them about this, they said it was only a "mileage based recommendation". Why should I trust any of their other diagnoses if they wanted $205 to replace spark plugs I just had installed? When I declined the service, the guy assisting me at the counter requested $49 "to throw at the technician". Not wanting an argument at the counter, I paid and figured I'd dispute the charges later. They put on a good front with the bottled water, shuttle service, and Biblical references on their website. They seem to have forgotten Matthew 22:39; the first verse they quote..."Thou shalt love thy neighbour as thyself" I was able to go to a local shop and they welded/fixed the flex pipe for $120 without any of the BS.

Jiffy does not take responsibility for damage they've done to my vehicle. They broke the ignition…read moreswitch and the steering column and refuses to take any responsability for it, will never go there again. Horrible Customer Service!

Every time I go to Jiffy , I get an excellent experience! Top notch professional team. Thank you…read morefor putting air in my tires!

Efficient and nice! Ordered tires online Walmart and had them installed. Went in at 7am out by 8am!read more

Had a great experience with the auto center: came in to get my tire changed and the team there was…read morevery helpful and pleasant to deal with. They helped me find exactly what I was looking for and didn't pressure me with up-selling or too much technical jargon. I was able to get my shopping done while I waited and they were done before I knew it! I really appreciated their knowledgeable and friendly service. I would definitely recommend them! Thanks, guys!

I bring both my family and work vehicles to this location, they've always treated me well and the…read moreprices are always reasonable.

Stopped in for a check engine light on wife's car that they then diagnosed as a bad heater core…read morewhich was reason for poor heat in vehicle and coolant issue light. They quoted thousands for parts and labor. The Mazda vehicle she drives has a visible heater core from the glove box. No leaks, no signs of coolant anywhere. Simply took it home and filled it with coolant. Heat has been fine, no more engine lights and no signs of coolant loss for the past year. Mechanics WILL try to swindle spouse for thousands in repairs and guess work before attempting the $10 fix first.

I thought I was way over due for an oil change. I went in and he told me my oil percentage was…read morestill good and I didn't need an oil change. they topped off my fluids and sent me away for free. I've never been to a car service place that didn't try to upsell you on something, they didn't even let me get the service I came in for. wow I'm impressed that they didn't try to make money off of me anyway. thanks guys!

Brought my car in for oil change. Almost 2 hrs later .... They told me something was stuck in the…read moreline draining oil couldn't get it out. I arranged for a ride home. I called several times phones kept disconnecting. Late night call said they would tow to a shop in Des Moines. Next morning I called again still issues with phone disconnecting. Chris said they would call shop and have my car towed to shop. This is now on Saturday. No follow up calls from them . I called again on Monday they tell me where my car is. I called the repair shop. They were glad I called. They had no idea why my car was there or had not received any call about it. Have never heard back from Jiffy Lube! Needle to say it's been now 10 days I have been without my car no calls from jiffy lube! No offer for a. Rental just left. Without any transportation! !!! Horrible experience !

The best customer service for vehicle maintenance that I've seen in YEARS!…read more Very friendly and genuinely thoughtful staff. looked not just at the present but the future and were more than willing to help work with me on what I could pay today to get what I needed Done. They have a promotional deal they offered but didn't push or try to cram down my throat like some places might have. Overall just a fantastic experience today.

Bought some Nitto Neo gens (over a 20k manufacturer mileage warranty -280tw) that wore EXTREMELY…read morefast. (less than 5k miles) I took the car back to show them this. Rod immediately blamed it on the car, the second he looked outside and saw it. Saying it's a mechanical issue with the car and they absolutely wouldn't warranty any tires I put on that car. (So how's it a mechanical issue if you're gunna say that? Can't even fix the "issue" you claim it has [it doesn't have any] and then get some new tires that come with a warranty?) I tried to explain to the the him, and maybe he's too old fashioned to understand, that just because a car has low ride height, doesn't mean that it's "stanced out like crazy". less than 1° of camber. showed him right there in the lot, with his tread depth indicator gauge, the tires worn to 3mm tread depth across the whole tire, And I told him I can show him alignment print outs that prove the alignment is good. (because I cannot have them do it as their alignment rack doesn't accommodate cars with low ride height.) His response was "well I can make that alignment sheet say whatever I want it to." okay, well I'm truthful and not a dishonest person, so I wouldn't do that, this is my safety we're talking about here. Maybe you're dishonest and probably willing to do that to customer vehicles that way you can say they're "in spec" when you send em out after they pay... aside from the car not being able to safely go onto their alignment rack, I'd prefer to never have any of them behind the drivers seat again, since the last kid that went to move it into the shop had to ask me how to get it into reverse. That point aside, why would you sell me those tires, tell me the manufacturer warranty, see the car, install the tires, and then tell me you're not going to warranty them when i come back within the first 5k of my 20k+ warranty? I've taken every vehicle I've EVER had to these guys for all my tire and alignment work for my ENTRIE adult life... mainly because I used to work there back in 2012... and I will NEVER, spend another penny at this this store.