This business seems to be badly managed. Messaged twice about lessons but have never heard anything…read moreback. Tried to order an attachment for my violin. They placed the order, never heard anything. Really wanted to like this business as it is local to me and I love music. Won't go to a business that clearly doesn't want mine.

Last year we were "thrilled" to find out our 10 year old wanted to play the saxaphone in the school…read moreband. We stopped into Cadenza and had the best experience. We rented an alto sax and the nicest guy ever explained what my son would need. When you rent an instrument for the school year, you pay in full up front. The guy made it clear that you won't pay a penalty if it's past the May deadline because schools have end of the year concerts etc. Near the end of the year we got a card in the mail telling us if we paid for next years rental we could keep the instrument over the summer for free. We did that. Also, a rental includes a yearly "tune up". While the sax was in the shop, our son announced he needed it TODAY for school. Of course. I called the store and talked to the woman who was repairing it. "Oh I'm working on it now, I could have it for you in 20 mins." Perfect

Such a cool place. I happened to be in Minneapolis picking someone up at the airport and decided to…read moreswing in. My better half has been asking for a uke, and these guys more than delivered. Even when I went to look elsewhere, they were gracious enough to put one on hold. Of course I came back because you can't beat the store and the people. I would 100% recommend these guys!

I from Seattle, but always stop at the Pickin' Parlor when in town. They always have a good…read moreselection of new and used Nannie's at good prices. If I lived in Minneapolis, I would definitely take lessons there.

Went through my guitars before repairs with explanations on why certain repairs were needed and…read morewhich were optional. Top cracks, neck resets and refretting work was exceptional. I have sent seven guitars through the shop, each returned as new. I have zero regrets and nothing but praise for the work done.

Aaron did a great job replacing bridge and refretting my Taylor Acoustic as well as setup with nut…read moreand saddle work on my Fender 12 string. Worth paying for quality work!

First off, I am not sure why Yelp says I am in Burnsville, but, "whatever."…read moreI have had only one encounter with Guitar Center in Roseville and all in all it was positive. I had just been "restructured" by my employer and in lieu of some cash owed me, they gave me a gift card to either Guitar Center or Olive Garden. Duh, a no brainer. Viewing the website, in North Carolina there happened to be an Inspired By Gibson Epiphone J-200 12 string used, excellent condition. From the photo, it looked like it could be first cousin to my own Gibson J-200 I bought back in 1968. I had to have it. I immediately signed up to Guitar Center, had them order and ship the guitar to the Roseville store. It was there in a matter of days. With the gift card and some extra cash it was mine. I am not looking at any guarantee for Guitar Center. Their obligation was only to get the instrument delivered to me as shown in the photos. They performed that obligation without incident. I did ask on the way out how much for a 12 string set up. I was told right off the bat $200. Really GC, now I know where you really make your money, lol. I do buy my miscellaneous picks, strings, etc. from the local mom and pop stores but every once in a while Guitar Center will come up with a winner. The photo shows the 2021 Epiphone next to the 1968 Gibson.

20240130 Had an…read moreissue with billing for lessons; I'll preface this with this ultimately being due to a lack of understanding on my behalf. After calling the lessons department, I was transferred to Ariel (the store manager). I almost feel embarrassed for how complicated the 'fixing' of the issue became, but Ariel helped me out when I needed it, and long story short I get to keep attending lessons. One of those situations where 'Someone didn't have to, but did' in a positive way and I'm appreciative. Also, I have purchased gear from here before and found excellent price points for cymbals, shells, etc. Look for sales on the export kits if you're a drummer!

I had more guitars than I could expect to keep fed and cared for so I visited Chad and he took some…read moreof them off my hands for what I thought were reasonable values. If I didn't STILL have too many guitars I'd definitely buy from Chad @ Encore Music.

Rude and unwelcoming they were yelling way too much and we couldn't hear anything so we had to…read moreleave the store

I'm helping a mentor try and sell his bass. I have no idea what it is worth. If he sells it, I…read morewanted it to be to Music Go around because I firmly believe we have to support our local stores. When I sell or purchase something I frequently do it there because I know that they'll give a fair price. Whenever anyone asks me to help sell an instrument. Every time. So my friend is an older fellow and he can't get around to St. Paul easily. So I said I'd find out what Music Go Round would recommend. I made the joke that I want to buy it. 0 chance I could afford what this thing is worth. I'd like to buy a Lamborghini as well, but nobody takes me seriously when I say that either. So explain all of that. The owner's little feelings got hurt because I mentioned that I want the guitar. So he fly out refused to help me. "I don't do market appraisals." So he wouldn't hear me when I tried to explain. It was extremely disrespectful & could have been handled with a little communication. I didn't get that. So this guy is taking the ONLY positive thing about B&H stores and throwing it out the window. Why wouldn't I reach out to Sweetwater to discover something like this? That's the next move. I love the guy you have working there. I think he's in a vest. He has always been kind, cool and professional to me every conversation. It is unfortunate for him that he has to work with this owner. This will sadden me when store inevitably closes, he only has himself to blame. C'mon dude. Build a relationship with your clients. Talk to people. Care a little. You had my full allegiance to your store. But all of that is washed away. Keep people close. I love sending people to Music Go Round but now I'd be embarrassed if you decide you don't like one or my friends.

I can't say enough about how good the service at Music Go Round in Roseville was for me buying a…read moreused bass guitar. They had a good selection, at a wide range of prices. They put new strings on and adjusted the neck for no extra cost. This is the store to go to for guitars in the Twin Cities

Sent me a used ocarina at new price, and it was damaged with scratches and pen marks all over it…read more Mailed in envelope with songbook already in soft case, no printed box or formed space. Currently trying to get refund and return, company ignoring my emails. Fuck Groth.

Groth is a cool music store with a large selections of strings, brass, harmonicas, and percussion…read more The buffalo drums were incredible.

I live in a far-away city, but I visited Givens Violins on two different occasions (35 years…read moreapart!) while searching for a new instrument. Even though my instrument budget changed by factor of four between my first and second visit, I was treated with exceptional care and respect both times. (Do call ahead when visiting top-tier shops like this.) They have a fantastic inventory, from newly made to historically significant instruments and everything is perfectly set up. Claire Givens is not only a nationally recognized string instrument expert; she is also a thoroughly lovely person. Whether you are a professional player or a devoted amateur, make a special effort to visit this shop!

As fate would have it, I found myself 1200 miles away from my Wisconsin home in the deep South,…read moreplaying fiddle/violin shows on the Atlantic beach nearly every day. I needed bows rehaired and I needed a new bow to replace my "baby" while it sent away to get rehaired. NOTHING. There was nobody in the area that could help me out. I recalled visiting Claire Givens Violins about 4 decades ago. I've been playing for 52 years. It was a long shot (literally 1500 miles away) but I reached out to Claire Givens Violins and not only did they hook me up with some OVER THE MOON new bows, they rehaired my "baby" and did a remarkable job. Every single facet of Claire Givens Violins BLEW ME AWAY from their professionalism, knowledge, feel, vibe, service, honesty, and above all, LOVE for violins and the violinist (ME)! I give Claire Givens Violins TEN STARS on a 1-5 rating. Chris Cary