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    Midwest Orthodontic Center-Elgin

    3.3 (6 reviews)
    Open • 9:00 am - 5:00 pm
    Updated 2 months ago

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    Prose Orthodontics - Braces Journey and face/smile changes

    Prose Orthodontics

    4.4(9 reviews)
    8.7 mi

    I really wanted to wait until after I completed my braces journey before giving a review. I wanted…read moreto be able to share my experience after seeing the full results for myself. Before starting treatment, I wasn't really happy with my smile. I used to actually force my upper lip up when I smiled because I felt like you couldn't see enough of my teeth. I wanted to be able to show more of my teeth and create a wider smile. I had also started noticing that my teeth were shifting, and I knew it was going to get worse if I don't do something now. I had orthodontic treatment in my teens with a different orthodontist, and I always wore my top retainer, so getting braces again as an adult was something I thought about very carefully. I researched orthodontists in the area pretty heavily for over two years. I wanted to find someone who had experience with adult braces and was comfortable treating someone who has crowns on teeth. I also wanted an orthodontist who understood that I wasn't looking to simply straighten my teeth. I wanted to change my smile and the overall appearance of my face. One thing I really liked was being able to see pictures online of their real patients, rather than just stock photos. I also started asking people in the area who had really nice smiles where they had gone for their orthodontic treatment. Honestly, I think this is one of the best ways to get a true referral.. asking people whose results you genuinely admire. From the beginning, the staff was kind, accommodating, and, most importantly, honest. The office is clean, modern, and up to date. As an adult getting braces, I thought I would feel much more embarrassed or self-conscious than I actually did. The braces were barely noticeable, and most people didn't even realize I had them unless I told them. Friends, family, and peers were actually more curious about why I decided to get braces, and so many people would tell me they had been thinking about changing their own teeth too. Now that I'm finished, I can honestly say I'm so happy I did it. Dr. Grzetic and Dr. Prose were amazing. I love my smile, but what surprised me the most was the overall change in my face. I truly didn't realize how much your face can change when your teeth and smile are properly aligned. You're going to have your teeth for the rest of your life. If you're not happy with them now, you're probably not going to be happy with them 10 or 20 years from now. Don't keep putting it off. Make the appointment. It's worth it. I'm so grateful I found Dr. Grzetic and Dr. Prose and trusted them with my smile. I would highly recommend them to anyone considering orthodontic treatment. 10/10 overall experience.

    Although Dr. Prose is wonderful, scheduling follow-up appointments in a timely manner can be very…read morediffficult. When the doctor says 3 weeks, and a member of the staff offers the next morning or late afternoon appointment in 8 weeks, there's a real problem.

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    Prose Orthodontics
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    Pro Dental Care

    Pro Dental Care

    1.7(57 reviews)
    6.0 mi
    •$$

    Please note I would give more then 2 stars for the doctors themselves, they were great for what I…read moregot done, but the terrible service I've dealt with just from reception and thats why this review is only 2 stars. I moved to the area a year ago and needed to get my wisdom teeth taken out. So I researched and seen all the locations are not far from my house. I've seen some positive reviews on here and on their website so I decided to try them out. The 2 doctors I've seen were very nice. When I went in for a consultation I met with Dr. Adams and he was very polite and told me how they would extract my teeth. 2 weeks later I went in for the 2 wisdom teeth and I met Dr. Brar, he was really nice and the nurse who was with me that day was also very nice, I don't remember her name. The procedure itself didn't take very long at all, and my mouth is very small so one side was much much harder then the other and I have to give it to Dr. Brar that he did not get frustrated and calmly told me what was going on the whole time. It was a successful procedure in the end, except part of a filling I had on the tooth in front of the wisdom tooth fell off and he told me that it looked decayed and that I needed a crown put on it. When I went in to get my stiches removed, they were very pushy about setting up a time to get that crown done which I didn't like. When I went to my regular dentist for his opinion he said I would not need a crown put on it and that I could just get it re-filled. So I saved a lot of money by getting his opinion. I got this procedure done in October 2015 and before I left that day they gave me some random amount to pay for the procedure. So I did that and she said the paperwork would be put through to my insurance. Well half way through November I received a bill for the full amount of the procedure when it still has not gone through my insurance. I called and asked about it and a lady told me not to worry about the bill and that they were putting it through insurance that week. It is now the end of December and I have received yet another bill with late fees and the full amount being charged AGAIN. It still has not gone through my insurance and when I called today she said they had a glitch and that she was putting it through insurance today. It just seems like they don't know what their doing at the reception desk, and its frustrating when you know you have an outstanding bill hanging over your head. Update 6/29/16: they didnt bill my insurance until February after calling them multiple times! Luckily I have good insurance and only had to pay $201.95 out of pocket for a $1,500 procedure. Now the kicker is they owe me $98.05 because I paid them $300 the day I got the procedure done but still have not gotten that back..

    friendly and nice staff- always working to get things complete in a timely manner. Focus on what's…read moreright and patient care. they eliminated the problem staff that hurt this office and now they have the right people to help get things done correctly

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    Pro Dental Care - No augmentation to roof of mount as they told me they had done!

    No augmentation to roof of mount as they told me they had done!

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    Midwest Orthodontic Center-Elgin - orthodontists - Updated September 2026

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