With Pink Pest we get professional service by knowledgeable, friendly staff. The company's policy…read moreof Ying pet and kid friendly chemicals is especially important to us. An added benefit is there is no awful smell when they are finished. Our ant and cave cricket problem has been virtually eliminated. We have often spread the news about this awesome company!

We had used this company in the past, so they were the first company we contacted when we needed…read morepest control again. Unfortunately, this experience was extremely disappointing. A family member initially contacted the owner and was told they were short-staffed and booked for the week, but that she would call the following week to schedule service. That callback never came. Due to unexpected family circumstances, I took over trying to schedule the appointment. I left a voicemail that was never returned. The following week, I called again and spoke directly with the owner. Once again, I was told they were short-staffed, booked for the week, and that she would call me the following week to get us scheduled. I waited the entire following week. No phone call. It has now been another week, and I still have never heard from her. I completely understand that small businesses can be busy and short-staffed. What I don't understand is repeatedly telling customers you'll call them back and then never following through. If you're unable to take on additional work, just be honest and say so. Customers can respect an honest answer far more than being left waiting week after week for callbacks that never happen. The biggest issue wasn't the scheduling it was the repeated lack of communication and follow through. After more than a month of trying to schedule service, we were repeatedly brushed off with promises of callbacks that never came. Their pricing may be competitive, but in our experience, the lack of communication simply wasn't worth the savings. We have decided to take our business elsewhere.

Scott was excellent. I signed up for rodent trapping - signs of droppings in the detached garage -…read moreand preventive house perimeter and indoor (basement) protection for bugs etc. Also signed up for quarterly checks. Scott came three times to the house, one to set traps and defumigate, and twice to check on the traps. For $120 he did all that, AND he personally cleaned the droppings out of my garage - it's a hazmat enterprise as you need to wear gloves and mask: rat droppings can spread deseases as fecal dust goes airborne. THAT was above and beyond. No more Mickey Mouse in the garage btw. All GONE!

I would not recommend this company to anyone. I had quarterly service with guarantee that if I had…read moreany problems that they would come back. During winter months it's all fine and dandy cause there's not much to service. During the summer and fall however, the spiders were worse and every time I had them come back out he would give excuses as to how it's the worst this time if the year. He wanted to sell me another service to powder coat my house. Why would I want to pay for another service when they can't even do the first service? You do a bad job so you can sell more services? So, instead of doing another spray he decided I wasn't the customer he wanted and bailed with doing anything. Poor customer and a dishonest guy. That was the owner. I game them a chance because of him being local but now I know I should have stayed with my last company.

Very good service came back and took care of the bug problem until they were gone,I recommend them…read morehighly.

I had them out to check my attic for pests. A guy came out. I think he was really a bug man and not…read morea pest man. But he went into my attic and checked it. Said he saw nothing. I asked him if he could find any entryways for pests to get in. He said no. He never did give me the free estimate I asked for. He showed me one small hole where pests, like mice, could get in. I had that filled by my handyman. Today I had a dead squirrel in my attic. I had to pay someone $200 to get it out and clean up. One area was sealed where the squirrel got in. Don't waste your hard earned money on this outfit. They are flat out no good.

Great service customer service. Great thorough job. Nice people. Very good service and work ethic.read more

Very good service and installation. Found termites in our shed and the found some tubes on our back…read moreporch. Vey satisfied with their professionalism and Jermey explained things well and did a good installation of the termite treatment spikes.

Friendly and fast service, service worked great, no more ants!…read more The communication is great and always get a quick response.

From the owner: Your Home or business should be a safe place. But pests can rob your family from enjoying this…read moresanctuary. Yes, we kill bugs, but our true aim is #CrazyHappyCustomers through fast, effective and affordable service with a purpose. We serve you to serve our community by donating a portion of our work to charity.

Polite, professional, and prompt. We're so happy with our scheduled service and love our…read morerepresentative.

From the moment I walked in the door, I felt like a priority. The family like atmosphere makes…read moredoing business easy and stress free. The job was done professionally and they worked with my schedule. I defiantly recommend Betts Pest Control!