Had them clean my white couch, which had gotten pretty dingy over the years from regular use. Came…read moreout noticeably brighter than I expected didn't think the original color was still under there

Scheduled a move-in cleaning for 6/21. Note that prior resident had a cleaning done but wasn't a…read moredeep clean. Booked 3 cleaners for 4 hours @$95/hr. Two show up late, and the third arrives nearly 2 hours later. One of the cleaners who showed up on time spent a good amount of time on her cell phone. The owner waived one of the hours worked but there were many areas missed. This was a scheduled "move in deep clean", I was thoroughly disappointed for $325. She offered to come back to look at the missed areas but then stood me up, claiming to have texted the wrong number and never attempted to reschedule. Very disappointed in the service and follow-up. Would not recommend.

They did an excellent job in our home in Forest Lake. It was my mother's home and there were things…read morethat had been neglected for years. The team worked very hard for several hours, paid great attention to detail, and were very responsive to our instructions. This company will be my go-to for future cleaning jobs.

Had a disappointing experience and ultimately did not use Your Clean Home's service…read more Initial estimate came back $80-$150 scheduled to be done on Sunday. The price, I'm told, is based on how dirty things are, to be judged once they are there. I get messaged on Sunday they would not be making it and we reschedule for 10am on Monday. Monday 10am comes around and it's a no-show with no communication. Then I get messaged at 11am that they will arrive at 11:30. When she arrives an hour and a half late - just one person to do all the cleaning - the price jumps to $180 and there is now a $15 per pet surcharge that was never mentioned or asked in the prior conversation. I ask how, if $150 was the upper end for super dirty (which our house is no where close to being), we're at the max end of the scale already. She says that it may just look clean, but it could be really dirty. At this point I politely decline the service at $180 and she politely leaves. My suggestions for a better future customer experience would be: 1) Be upfront with additional fees. If you are going to have surcharges for common things like pet ownership, ask or mention that when giving an estimate. 2) Don't give a wide price range and then put the customer on the spot to pay you even more than the maximum you quoted. 3) Rescheduling on the day-of is frustrating but understandable since there are unforeseeable circumstances. Rescheduling to a new time you yourself proposed, no-showing, and then messaging a new time an hour after you no-showed is unprofessional.

In the 7 weeks that we had Happy Earth clean our home, we had 5 times that were IN our…read morehome.......disappear. 3 Clothing items, hiking backpack, nick nack - and that's what we're aware of. We contacted the company and they did an "internal investigation" and not to our surprise, the cleaners who were in our home never saw any of the items. We are not people who misplace things and had searched extensively for the items prior to assuming the cleaners. But when they're the only other people who enter your home. A police report was filed so that it would be on record. It's a really unfortunate situation, we were very much hoping to support a business with this type of model. But we ended up getting bit. As far as their cleaning quality, I would rate that a C-.

I've had bad experiences with multiple cleaning companies in the Minneapolis area. It was to the…read morepoint I thought I wouldn't be able to find a cleaning service. I found Happy Earth through a neighbor recommendation. Someone from their company came out and toured my house. They asked me specially what I wanted in my cleaning. This was so helpful! I was able to point out areas I wanted extra attention. They have now cleaned my house twice and they do such a wonderful job. They send me a recap email each time - such a personal touch. I can only say good things about Happy Earth and have already recommended them to many people!

Helio and Selene do fantastic work. They went above and beyond on a deep clean for a move-out…read more Friendly and kind people. Highly recommend!

I hired this company to help me maintain my home with my busy lifestyle. I just can't seem to keep…read moreup with the dusting! They responded very fast when I messaged/ called them to get a quote for a cleaning. They charged per hour to do a deep clean, then set a price to come and maintain the home. Two cleaners came (Annabelle and Miguel), and they worked very hard and didn't waste a minute to get to work. My house was in immaculate condition when they left, not one dust bunny left in my home. They were respectful, efficient, on time, and friendly. I did hire this company for a monthly cleaning. I would recommend this business.

We are over the top happy with our cleaning services provided by this fantastic company…read more Lee Ann and her staff truly outdid themselves. Our office sparkles and they truly had their work cutout for them. They did everything that was asked and more. So incredibly thorough and nothing was "half done". Worth every penney!

The best experience. Totally recommend this woman-owned business. Clear communications, timely and…read moreexcellent job.

Their communication was great, however the quality of their work left a lot to be desired. They…read moreclaimed a complete clean of my 2 bed 2 bath. Day of, they texted and key me know they were an hour behind schedule getting started, which wasnt a big deal, I appreciated the communication. After they finished they had me do an inspection, however I had another obligation that I had to get to so didn't get the chance to do a deep walkthrough. After they left I started going through the place. yes, fan blades were dusted but the light fixtures themselves were not. The white trim baseboard was not wiped down or dusted. The floor was "mopped" but that was all. Any dirty spots were not scrubbed clean just wiped down. Vents were completely untouched and the washing machine was not wiped down at all. Since the move out cleaning I've spent 2 hours re cleaning and ill need to go back over today and spend another hour or two before it's completely done. Im by no means a clean freak but I do expect tenants to have a clean space to move into. This was my first time hiring a cleaning service and I learned a valuable lesson. You get what you pay for.

Luis did a wonderful job showing up to quote my property for cleaning and offered additional…read moreservices like painting and carpet cleaning of my Airbnb. It's difficult to find cleaners who will take care of a home like a hotel room. Looking forward to seeing the work they perform.

Kenny did a great job with our lawn aeration. He was easy to get in touch with, friendly, flexible,…read morearrived on time, and charged a fair price. Would recommend to anyone looking to get their lawn aerated!

Excellent work. also household chores including cleaning and shopping. My helper is now out of town.read more

I needed a move-out cleaning, normally I contact someone that I've dealt with but she was no longer…read moreavailable. I've received a few quotes here, and found Takiesha Cleaning flat rate to be reasonable. I was a bit skeptical since there's no reviews. Scheduling was easy just message via Yelp then the rest of contact is via text and call. On the day of the cleaning, she texted me about 2 hours before arrival also called to confirm. Then again when she's on her way with ETA with another text when she's about 5 minutes away. So as you can see very good at communication. Once she arrived, showed her the layout and what I'm looking for. 4 hours later the place is looking great! I'm glad I took the plunge and will definitely use her service again. Thank you!

The worst cleaning I've ever had!!…read more She charged me a "discount" rate, which I thought was her full rate. I was utterly disappointed in the lack of professionalism and the cleaning itself. Every normal cleaning I've ever had has included the items she didn't feel the need to clean. I'm honestly not sure what she did clean. The items I found that weren't cleaned were, wipe down of the the stovetop, microwave, windowsills, underneath the credenza (as per specific discussion). The bathroom upstairs had hair/dirt on the sides and behind the toilet. The chairs in the dining room with the cat weren't total vacuumed, the other chair wasn't vacuumed at all. We had specificly talked about that as well. The stairs weren't vacuumed. The shelf under the TV wasn't completely dusted. Not even sure if the pictures or anything else were either. When requesting a partial refund this is the response I received... "Sorry I missed a few spots, you paid for a regular clean that is on discount ,not deep clean. Microwave and stove and all windows was not included, especially for that price. I also did extra work for free, such as cleaning most interior windows & which we only discussed for the porch and upstairs. To my understanding There is absolutely no refund as it says on the website. I Apologies you are dissatisfied with your cleaning, I don't mind coming back and doing a deep clean for a great discount." I appreciated that she was willing to come back. If the job wasn't done as per specific conversation we had, I didn't trust her to come back.