Ever have a Dr. Who you look forward to seeing? For me, its Dr. Laynes. My hands swell & hurt…read morereally bad. She diagnosed me with psoriasis arthritis/rheumatoid arthritis. She immediately put me on some medication, that, after a while, didn't improve my situation much. She was right on it. Not willing to allow me to just sit idly by, suffering. Got more aggressive with my medication. I appreciate a Dr. Who takes my pain & discomfort seriously. Also, on a personal note, she always takes my vitals, not delegating that duty to a nurse.

Hi, after reading the negative reviews, I feel badly for those folks and don't doubt their…read moreexperience. However, to counterbalance this, I have had no trouble with MPCP. Have used the one on Gilbert a couple of times with good service. Everyone was nice to me. Have gone to the MCPC in Canadian Lakes for years and have had good service. I sometimes have to wait for prescription refills, but their statement clearly says to allow up to 72 hours for refills. I try to do that, and find it reasonable. It takes a while to get an appointment for routine things, but that isn't any different than all doctors. They are all busy. If I am really sick, they will get me in. My husband has gone to the MPCP Pain Clinic on Gilbert for years and gets excellent service.

I rarely leave negative reviews, but this experience was concerning enough that I feel obligated to…read moreshare it. I attended an appointment as a caregiver for my mother. We arrived 15 minutes early, yet waited over an hour past the scheduled appointment time without being seen. The physician arrived after the scheduled start time, and there was no communication, update, or apology from staff during the delay. After being placed in an exam room, we continued waiting with no contact from anyone. When I attempted to check in at the nurses' station, staff did not acknowledge us. Given the length of the delay and the fact that I had taken unpaid time off work, we ultimately had to leave and reschedule. One purpose of the visit was to renew ongoing prescriptions. After rescheduling, I proactively requested refills to avoid interruption in care, especially given the uncertainty around being able to take additional time off work for yet another appointment. Despite this, I was told to wait until the appointment. This creates unnecessary risk for patients who rely on consistent medication access. I understand that delays can happen in healthcare, but the complete lack of communication, consideration for patient time, and refusal to provide continuity of care were disappointing. Due to this experience, we will be seeking care elsewhere.

This doctors office is terrible! The office staff is rude on the phone and incapability of taking…read moreyour personal information. They charge us for a complete physical and no physical was done. If they truly did a physical on my husband like they are charging us for they would have caught the heart defect. The office manager Melissa is very unprofessional. The billing office is not much better. I have been dealing with a Kathy and Samantha there. They are unable to code the bill for the insurance. The sad part is that my insurance has called the office trying to help them with claim. These people are stupid. I think you would be safer going to your veterinarian. Please run!

From the owner: Michigan Primary Care Partners (MPCP) is an independent health care provider for primary care and…read moreinternal medicine for adults. We offer a comprehensive approach to your overall health focusing on a range of areas, including preventive care, mental health, aesthetics, wound care treatment, chronic care management, and more - in other words, whatever it takes to keep you healthy. If you're ready to experience care from a primary care physician who truly puts you first, request your first appointment with the team at MPCP today. We can't wait to join you as your partner in health.

The Doctors there are really amazing. However the office staff there will really make you feel like…read moreyou are garbage to them. I asked for my medical records and they will not release them. How illegal can that be? I could go to the main hospital and sign and boom get my results however I think they are so money hungry and the office staff is very disorganized and rude. I will be switching because of the horrible office staff they have and will not be recommending at all