Dr.Amy is the best. Very friendly staff and services. My son love to visit and get the toys.read more

The office staff are so incredibly kind and patient with any questions. We've been coming here for…read moreover a year and I've never had a bad experience. Dr.Amy is so informative and so patient with kids who have previous dental trauma due to other dentists. Absolutely love this office, and I wouldn't go anywhere else for my daughters dental care

Been here before and everything went good! Dr is great and super professional. BUT called to make…read morean appointment over a month ago, the day of the appointment I get there and the lady tells me I don't have one? So you took my information over the phone for nothing? Talked over the phone for 7 mins making the appointment for nothing? What? They had nothing scheduled actually! Not even a different date. Why would I waste my time to drive to this business then? Then she pulls the "I can't confirm if your daughter has insurance" card! So I make another app, called my insurance and she does in fact have insurance! The day of the SECOND appointment comes, I call to reschedule because my daughter was sick, she tells me again that they can't confirm that I have insurance! I will never come back here again the staff sucks! They all need to be fired especially the older woman!

My daughter went here to get her cavities filled. The front staff was super friendly and helpful…read more The dentist was very informative and patient. My daughter was very excited to go. She loves getting the coin for the prize. If ur kiddos need work, this is the place!!!

10/10 recommend! Staff is very friendly and patient. Love Dr. Thompson she is very informative and…read moregentle.

I want to start by saying Dr. Thompson herself has always been wonderful. She has been kind,…read moreinformative, and my son has always felt comfortable with her. Unfortunately, the front office/financial communication has been so unprofessional and mishandled that I can no longer continue care here. In November, we came in for my son's cleaning. I provided the updated insurance card and specifically asked the front desk if the visit was covered. I was told yes. Once we were taken back, sealants were recommended. Again, I specifically asked if they were covered by insurance, and again I was told yes. At the next checkup, I was told the office still had not received a response from insurance regarding the November visit. Since it was still unclear, I asked what the cash-pay option would be for my son's cleaning. I was told it would be $246. I agreed to pay that amount so my son could be seen, although I expressed disappointment about the lack of communication. At that time, the staff member apologized and acknowledged the poor communication. Today, I showed up prepared to pay the $246 I was quoted, only to be told there was an outstanding balance from November of over $500 that had to be paid before my son could be seen. This was never clearly communicated to me. Had I been told that in advance, I would not have taken time out of my day to bring my son in under the impression that we were paying the cash-pay cleaning fee. Instead of taking accountability, the front desk staff had an attitude and tried to shift responsibility to the insurance verifier. This is not a small miscommunication. This is now multiple failures to clearly explain insurance, benefits, balances, and what would be required at the appointment. To make matters worse, I was originally told services were covered, then later told insurance was still being verified, then quoted a cash-pay amount, and then turned away in office unless I paid a balance I was not properly informed about. That feels like a bait-and-switch. This office also previously sold me a $500 mouthguard appliance for my son's grinding, despite knowing he has asthma and already struggles with breathing. His pediatrician later strongly advised against him wearing it at night due to safety concerns. To their credit, the office refunded me once they were made aware of the issue, and I let it go because we liked Dr. Thompson. But combined with this latest situation, I can no longer ignore the pattern. There are many children's dental offices in Las Vegas, and families deserve clear, honest communication before services are performed and before they arrive for appointments. The dentist may be great, but the front office and financial communication here are unacceptable. Whatever response the office gives to justify this does not change the fact that I repeatedly asked about coverage, was repeatedly given incorrect or incomplete information, and my son was ultimately refused care after I arrived prepared to pay the amount they quoted me. I would not recommend this office unless they make major changes to how they communicate insurance, balances, and treatment costs with parents.

I just left my son's appointment, it was amazing! Our son…read morehas been coming here for 6 years, he's on the spectrum. This place has always been very kind and gentle with my son. Ms. Patricia was patient and found alternatives technics to have X-rays and to brush his teeth. I love the way she chatted with him to keep his mind relaxed. Dr. H was fast and efficient, he made the experience very pleasant for him. My son loved very happy and proud of himself . Truly love this place!

Update !!! I've been trying to get my daughter an…read moreappointment the last two days . They keep saying I have two other primary insurances on my plan when I don't . I even had them get on the phone with liberty dental and they explained that they are the only coverage . They did their research to tell me and apologize for Dr. B's dentistry and told me they just don't want to schedule me or "deal" with me because they can see the portal and I only have them (liberty) and they are in network. Dr. B's staff insisted I had two insurances I've never heard of in my life and it's very upsetting because at this point it has to be their system error . Mind you we've been here plenty times before . Again liberty dental tried to explain but they did not listen

I really have to do an update because this office is really amazing…read more My 4 year old had to come back for silver caps aka princess crowns per Dr. Sam and I was pretty nervous because she was going to go under anesthesia and be sleep for the procedure. Dr. Amanda was the anesthesiologist and she answered any question I may have had when she came out to introduce herself to my daughter, my aunt and myself so we were definitely at ease with the procedure happening. We were given an update on her progress every 15 minutes or so and the whole procedure took an hour and she had 8 silver caps placed on her back teeth. Once the procedure was done we were able to sit in the recovery room while my daughter napped for 30 minutes before we woke her to leave. Also, my 4 year old had zero pain after the medicine wore off and we didn't even need to give her any Motrin or Tylenol. I really appreciate the way that the whole staff treated us from the front desk to the dental assistants and the Dr's. I could not be happier that I found this office for my children's dental needs! Also, special shout out to Aylene at the front desk because she was super helpful with the payment process and so kind. Next up is my teenager to get braces so we will for sure be back!!

My son had a great experience with Dr. Farokh and the dental assistant Kaitlyn. The office is very…read moreclean and tidy and the staff was very patient & attentive to my 4 year son . It was his first time getting X-rays and an actual cleaning (last time the doctor just brushed his teeth at a different location) but with a little team work they were able to get the X-rays completed. Kaitlyn made sure to explain every step of the process so my son would feel included and it definitely paid off. He had so much fun he wanted to take the dental instruments home & keep the cleaning going. There was little to no wait time from the checkin to the X-rays, dental cleaning and doctor exam which is always appreciated when you have a small child. Dr. Farokh was awesome in explaining her concerns but also listening to see if these concerns impact the child before going full into treatment plans which i appreciate. I will definitely be returning and recommending this dentist to friends and family.

Decided to take my son here for his tongue tie after reading reviews on another practice. My son's…read moredentist recommended the other place, I had high hopes considering her background and cert as a lactation consultant. Our pediatrician office uses Summerlin Pediatric Dentistry and I had a really great first impression upon calling and speaking to staff. She explained and taught me so much over the phone since I had questions such as cost, recovery ect. Fast forward to day of appt. Didn't know the office is on the 6th floor and only a certain set of elevators go to this floor in the building! I think when patients are making a NP appt, a heads up about this is necessary. It took over 10 mins for the elevator to arrive and get on. I also went to a different set the first time and ended up being a bit late. Dentist was nice although interaction was short, but informative and thorough.

We were recommended to Dr Hoban when we found out our middle child was tongue tied. We eventually…read moredecided on surgery after some pronunciation issues and a few cavities. Dr Hoban and her whole team were awesome! Fast forward years later now and we are still going there! We drive from henderson and we wouldn't go anywhere else. My youngest has ASD and has chronic illness and Dr Hoban has always modified his care and made it as pain free and stress free as possible. I can't recommend them enough!

We had Ashley today and she was so wonderful with my daughter during her treatment! Dr. Neilsen was…read morethe provider and was equally amazing! They were a good team

Once again, nothing but incredible and great things to say about this dentist office!! My daughter…read moreneeded to get her bridge removed sadly and she was scheduled in the next day! The staff and dentist here care about your kids and want you to be taken care of! Dr. S (I cannot remember how to spell her name, I'm sorry!) is truly incredible.. she takes her time and she cares about your child! She made sure my daughter today felt comfortable and was 100% taken care of! Smile Reef is my favorite dentist, I'm glad they're so amazing and continue to be apart of ours lives! Thank you ALL for being so amazing and incredible!

Mrs. Brandy and Dr. Jenson were very sweet, gentle and kind with my son! The office is also so cute…read morewith a slide for the kiddos!

I've had an amazing experience at Smile Reef. From the moment you walk in, Maria and Marilyn greet…read moreyou with kindness and make the process smooth and stress-free. Dr. Truman is incredible , gentle, attentive, and truly committed to great care. My girls will not go anywhere else ! The entire team consistently works with me and goes above and beyond. I'm grateful for their service and highly recommend them.

The 5-star reviews are completely true. From the moment you walk in, the entire team is bubbly and…read moregenuinely welcoming. Dr. Sorenson was fantastic with my son--personable, patient, and thorough. I never felt rushed while asking questions. He took the time to listen to all my concerns and gave us a great recommendation for a second opinion on my son's tongue tie. To top it off, we were called back barely a minute after checking in for our 4PM appointment which is practically unheard of these days. The level of care and respect for our time made this such an easy and positive visit. I would definitely recommend Dr. Sorenson to anyone looking for an exceptional pediatric dentist.

Wow wow wow! this was our first time and everything was amazing from booking the appointment to…read morecheck out. Dr. Sorenson and his staff went above and beyond to make my 2 year old feel completely at ease. The appointment was quick and we didn't have to wait at all. 10/10 recommend!

Being new to town, I have been extremely hesitant with picking doctors, dentists, any type of…read morecaregiver because honestly, I had been with the same caregivers my entire life in my hometown. Having found JFK has put my mind at ease. We've been treated kindly, been given very clear information and the hygienists and doctors have been very patient and gentle with my little one.

Avoid this place. They told me my daughter needed work on 11 teeth and wanted to charge me over…read more$1,000. Thankfully, I got a second opinion from another dentist, who found she only needed 2 fillings. That is a huge difference and raises serious concerns about their recommendations. I feel this office was trying to push unnecessary treatment and take advantage of parents who trust their professional opinion. Always get a second opinion before agreeing to expensive dental work here.