Called the number (3363771070) from the website. After searching Mercedes repair near me, a…read morefriendly guy named Chris answered. Asked what was going on and set up a time. Having called several places at that time, was not in the best of moods. Cannot tell you who I called without looking at my list first. I wrote the prices quoted to me and created a matrix rating them on price, friendliness and compared them. I was not disappointed. May sound odd, I am willing to pay for quality and not wasting my time. Several places said they did not work on the air suspension. My last mechanic retiring, I was looking for a good place. Finding a good mechanic is very difficult. FOUND! I see where you can add pictures and videos. Will have to have son show me how. Will load those as soon as I figure it out.

It's honestly rare to find a European car repair shop that's both knowledgeable and genuinely…read morehonest. I've known and worked with this team for over five years, and they've consistently done things the right way. Mat, the owner, is BMW-trained and clearly takes pride in his work. You're never treated like just another invoice -- the focus is on doing the repair correctly and being upfront about what actually needs to be done. When you call, you'll usually talk with Chris, who's experienced, straightforward, and easy to deal with. Serah helps keep everything running smoothly and adds to the family-oriented feel of the shop. They're a solid dealer alternative -- better communication, fair pricing, and quality work without the dealership hassle. It's refreshing to work with a repair shop that values honesty, family, and community. Highly recommend.

I brought my old Chevy Z71 to Cottman after getting the feeling that a previous shop didn't have…read morethe skill to accurately diagnose the infamous "service 4wd" dash light (the work done by the previous shop didn't resolve the issue). Later, my vehicle would also occasionally auto-switch to the wrong drive. When I brought my vehicle to Cottman, they expertly diagnosed the system and made a successful repair. Very happy to say that I haven't seen the "service 4wd" light since and the aforementioned 4WD malfunctions have ceased :)

My transmission needed fixed in may 2026, they ended up replacing the entire transmission due to…read moretheir mistakes along the way. Long story we drove it 2 days and all of a sudden the rear differential needed fixed I was completely good before we took it there. They said it was fine then the entire car stared shaking and slamming into gear but they said it was fine they couldn't find anything. Now they say front axel needed replaced all because of this incompetence of these supposed mechanics. This place is a joke seriously if you want your car the fixed don't go here they keep breaking my car worse every time they "fix" anything.

J Medic has taken care of us on multiple occasions after we purchased a Jeep from a local dealer…read morethat came loaded with issues. Within minutes of listening to our vehicle, they were able to diagnose the problem which the dealership could not. You won't find a more humble or kind set of people running a shop, and the pups are an added bonus. Truly look no further if you're looking for a shop for your jeep. They are fair, honest, and hard working. We will keep going back to them for as long as we own a Jeep - which will probably be forever.

Let me give you some understanding with thier level of honestly!…read more So I took my 2006 Lexus GX470 to Greensboro Toyota just to see what a timing belt and waterpump would cost me to have replaced for the 100k service. Greensboro Toyota quoted me $2,700 for the timing belt and waterpump replacement and then also tacked on wheel bearings at $3,200 bringing my cost up to $5,900. Now I've worked on 4th 4Runners before and I've replaced my timing belt on my previous 4Runner, I know from experience it's not that expensive nor do you need wheel bearings for a 100k mile service. I chose to not replace this on my own this time because I hate working on my own vehicles. So I took my truck to J Medic and the cost alone for the timing belt and water pump kit was rought $1,400 give or take a few dollars and they looked over my wheel bearings and told me that they don't need replacing. They had the parts, and I told them they needed to be replaced because Toyota said so and they could have gone out of their way to replace the parts, and charge for service hours but didn't. I don't know of many mechanic shops that would say hey this is perfect based on information you present to them. Now I don't know about you, but any mechanic that is "Brutally Honest" with you is the mechanic I want to go to. Pat and the boys over at J Medic will take care of you in the most honest way. You want good serivce got to J Medic, if you want to be treated like family, and spend your honest dollar go to J Medic. If you just want to waste your money go anywhere else that isn't J Medic. - Nathan C.