Needed to get an oil change and this place wasn't very busy. Paid way to much for a simple oil…read morechange and then had to deal with the attendant trying to get an upcharge by informing me off all the fixes my car required. Word of advice, stick with a trusted mechanic. Avoid these one-stop oil change spots. They're in business to make "suggestions" so they can up-charge you. $49 for an oil change. Only go here if you need an oil change ASAP or want to do it yourself.

Dumbasses! After telling me I needed to replace my cabin air filter, the idiots forced one in, then…read moretried to secure it with duct tape! Found out this was what was causing the air flow sensors to stay on all the time. What a bunch of morons! I wouldn't recommend, prices are too high, they recommend all kinds of repairs you don't need, then screw up the rest. Steer clear of this place.

These guys were so patient and friendly and helped me in my time of need. I cannot say enough…read more Count in from lunch I realized there was a chunk of metal in a tire, so I took my car by as they were shutting down. They checked it out, and ordered me a new tire even though they had technically closed. Then I left, and realized I had a spare, so I swung back by and even farther after closing time they started changing my tire for me without any hesitation. We ended up removing the chunk of metal, and I didn't need a new tire, but they were so sweet to do all that for me, and didn't charge me a cent. Next time I have a car issue I will definitely be bringing it to them. Their customer service is amazing.

Nightmare on Elm street. I was there from 8 am till 1pm. Car…read morerunning badly. They replaced EGR valve, gave me a bill for $300+. Except for the part they replaced worked perfectly! No change in car condition. Very frustrating. They said it "might" be the catalytic converter. For another almost $300, they would change it...couldnt say if that would fix it though. Later I called a mechanic at another shop, and over the phone he said sounds like a bad coil pack. It was. A $40 part fixed it. Of course, add the $300+ I spent for a wasted morning, and superfluous part swapping at this auto repair shop I suggest you do not patronize!

Just what the name says. I was in and out within 10 minutes. They were very polite and helpful.read more

I was literally in and out in less than 10 minutes. Probably the best inspection experience I've…read moreever had.

First time I came for an inspection, I had a low blood sugar episode while waiting. The kind…read moreemployee gave me a soda and I was much better. He made sure I was safe and looked after me like family. I will always patronize this business. Quick and painless and excellent customer service.i left a dolly behind in a rental and weeks later they had it saved and secured for me.

I want to say that I have been a customer since 2016 . Every time I go I am treated like a…read moreprincess ! The young men that work there always go above and beyond to help me . I am disabled the entire team went above and beyond. Please give these young men a raise and respect. 5 sta review

Very polite and honest. I had a 2008 civic with a bad ac compressor and they quickly diagnosed the…read moreissue and were upfront about the costs and options.

For months we had trouble with the trunk lid popping open on our Honda Accord when we'd go over a…read morebump or railroad tracks, and it was difficult to get the trunk lid to stay latched. Finally we had to use a bungee cord to keep the trunk lid down. We took our car to Paul's Automotive and they were able to order and install a new latch and now we are happy to be able to use the trunk without fear of it popping open. Paul's Automotive is a place to go for a lot more than an oil change or a "Check Engine" light. They definitely can take care of all your car care needs!

Came here since the Huntersville location close. Turnaround time was very fast. Customer service is…read morea bit lacking. But will come back when there is a need since much interaction is not a requirement.

UPDATE: I originally gave this location five stars in 2014 because they had been great all my life…read more Something has changed over there. This place is TERRIBLE now! Rude and unhelpful. Go anywhere else.

Have been coming here for inspections for a while now. Today I took my wife's car in and this time…read morethey decided to charge me for window tint checks. I was assured by the cashier, stating with a straight face, that "only high end cars like Ferraris and Maseratis have factory window tint". Yes, at no point would a manufacturer as proletariat as Toyota roll a car out of their factory with window tint. I'm sure my wife's car, purchased from the Toyota dealership as is, only had factory tint by mistake. So, I can only assume that they get a kickback for up-charging customers or this guy is just a dotard. Anyway, unless you are independently wealthy and own a fancy car, you will probably pay for a tint fee. Going elsewhere for my other vehicles.

Pretty quick Inspection service. These guys are on the ball. Didn't have to wait long.read more

These people are a pleasure to deal with. They took my car in exactly when they said they would and…read moreserviced it in the timely manner which they estimated and had my car ready sooner than I thought they would. Add to all of that, the warm relaxing waiting area with complimentary Keurig coffees, super friendly staff, and reasonable prices. Fantastic!

Dan and his crew are always a pleasure to work with. They are fast and do great work! I won't…read moretake my cars anywhere else! -Joe S