Who knew that furniture disassembly and reassembly was a thing? I certainly didn't until I treated…read moremyself to an extra cozy Boston Interiors sectional and the sofa portion wouldn't fit up my front or back staircase. Whoops! I had already been waiting two months for delivery, so to say I was disappointed is an understatement. Then the panic kicked in. Since it was a custom sectional, I would get majorly dinged if I returned it. But what other options were there? That's where Melo and Sons came in. The delivery guy put me on the phone with his manager to talk it over. Yes, returning the sectional was an option, as was taking out my dining room window to bring the sofa portion in that way (hell no!) Or... I could have some pros disassemble it at their warehouse then reassemble it in my living room. Of my three options, the third was the winner by a longshot. As I was the first delivery of the day, I patiently waited until Melo and Sons opened then gave them a ring. Joanne immediately answered and put my nerves at ease. It was obvious I wasn't the first numpty to purchase a too big piece of furniture that needed saving by them. After providing her all the requested information, I had a delivery date for about three weeks out. By the time my Boston Interiors salesperson called to discuss the failed delivery, everything was already tucked and tied with Melo and Sons. When the big day finally arrived, Mike and George showed up right on time and quickly got to work. They laid down moving blankets to protect the floor then brought up the disassembled sofa in several carefully wrapped pieces. Aside from being the consummate professionals, they were funny to boot. It took them less than two hours to reassemble the sofa and at long last reunite it with its other half. That evening, after three long months, I finally got to relax on and enjoy my sectional in its full glory. All thanks to Melo and Sons and their niche specialty.

This review is long over due! Melo & Sons saved the day by helping us move a large couch into our…read moresmall third floor apartment in October 2024. The team was able to take it apart in Ipswich, bring the pieces to my new apartment in Beverly, and rebuild it in my living room. The two gentlemen who helped us were kind, professional, and a blast to hang out with while they worked. They saved me from spending thousands on a new couch. HIGHLY recommend Melo & Sons.

I had the very unfortunate experience of doing business here. I brought a few small pieces in to be…read morerefinished. The owner explained that he was very busy and it might take a few weeks before he could get working on my things. I very nicely said that would be fine and that I wasn't in a rush for them and that he could take his time. A few weeks later I received a phone call saying my items were finished, this was a Friday afternoon. The very next day on Saturday morning I called and got the voice mail which is constant with this place. I left a message stating I could pick up my things any time that day. I didn't hear back so I tried calling several more times and finally gave up. I have 2 jobs so trying to do things during the week is hard for me. So I figured I'd try and stop by his shop the following Saturday but before I had a chance to,during that same week I received the nastiest phone call I'd ever received by someone I did business with I'd only met once, now mind you it was pouring rain that day and I was just leaving for work when he calls and demands I come get my items and was screaming at me that I couldn't leave them at his shop any longer! I was so shocked at his outburst and rudeness I didn't know what to say and he demands I come get my things and give him his money that I owe him and then he hung up on me! My husband saw how upset I was and when I told him what happened he was fuming and said Call that jerk back and tell him I'll be there in 10 minutes and he better have your things ready ,let's see if he has anything to say to me! My husband said when he saw me get out of the car he was as nice as pie! That was my first and thank God my last experience with this buisness! And he was VERY expensive as well. I had a couple of wicker baskets and 2 tiny end tables and it cost me almost five hundred dollars! He lost out on a good returning customer as I had bigger pieces that I took elsewhere including a dining room table.

I had a Broyhill coffee table and end tables that were 22 years old and in whitewashed oak. The…read moretables were solid and to replace them with the same quality would cost me about $1500. I decided to have them refinished in cherry to match a new entertainment center. Stan gave me a very reasonable price to refinish all three and I must say the result was beautiful!! They were finished within a week and I've received numerous compliments on the tables! I highly recommend them for any refinishing you may need done!!

Fred has been nothing but wonderful while restoring my roll top desk. After an in home visit that…read moredidn't have everything he needed to get the tambour back on, we "attempted" to deliver it to his shop. After the desk fell into a million pieces and a reassuring call from Fred that it could still be fixed, I could not be happier with the most amazing restoration. Not only is it back in one piece, the tambour is fully functional and looks amazing. I couldn't have found a better business to work with, and Fred has been so helpful every step of the way. I look forward to working with him again in the future.

We had several items that were damaged during our move to Newport, RI and were thrilled to find out…read morethat Fred and Meg could repair our family heirlooms and our treasured international pieces. Both Fred and Meg are extremely talented and their attention to detail is remarkable. The entire process with them was seamless and conducted with ease. They are incredibly professional and flexible in terms of scheduling. Certain items needed to be repaired at their facility and those items were picked up and returned promptly. Other items were repaired onsite in our home and they were especially respectful of our time and environment. The quality of their craftsmanship is unparallel. I would highly recommend entrusting them with your most treasured items because they will take the time to ensure the piece is restored back to its original glory and sometimes, even better than before.

Steve came to my house three times - once to diagnose the issue (a fried motor in the recliner),…read morethen a second time to replace the motor, then a third time to replace the switch which was also not working, Now my 10 year old sofa works like new again! He was also very reasonable.

Did a great job fixed coach like new ! Steve was very professional great at his craft. Would call…read moreagain. I would recommend establishing receiving a quote and a method of payment before hiring.