When I i used them 10 years ago, they failed to explain plain medicare plus Medigap. They wanted to…read moresell Medicare Advantage and that was all. Cheery faces do no mean they are t elling the truth. Remember, they are just a couple selling insurance.

An update: Bill became our Medicare agent shortly after we moved to the Grass Valley area 10 years…read moreago; now, after two subsequent interstate moves, we're STILL glad to have him as our agent. Due to our recent move to yet another state, and the confusion that causes with Medicare insurance, I had a pharmacy turn down the insurance data that the carrier had provided, and Bill actually went way beyond the call of duty to straighten out the situation personally. That's service you cannot expect today, and I greatly appreciated it; hopefully, he will be our agent for many more years.

Great State Farm Office that completes everything quickly without any BS…read more We are part of the committee for the Injured Veterans Golf Tournament and Jeremy helped with a donation to support "OUR" injured Vets. Thanks!!

I would like to preface this by stating that I have been a loyal customer of State Farm since first…read morereceiving my drivers license at 17 (Just a few months shy of a decade now) and my parents have policies for both their Home and all of their vehicles (personal and work vehicles) for over 25 years. All of my interactions with StateFarm (until this point) have been pleasant and seamless and despite my many friends recommending I try alternative insurance companies for less expensive Full Coverage premiums, I stayed because I am a loyal customer. Despite knowing that I am likely being over charged and knowing about the BBB review filed about StateFarm overcharging customers for premiums. This last month, I was accidentally charged twice for my monthly payment. It was an honest accident, but this occurred at an extremely inopportune time when I desperately needed those funds to bay NECESSARY bills (aka my PG&E). I found out about the 2nd charge late Thrusday night when I needed to pay a bill and didn't have the funds in my account. I called Nancy ASAP Friday morning to get the refund issued. I asked if there was ANYTHING that could be done to expedite the process or if they could write me a check, something, ANYTHING. Unfortunately they said No. The refund would take FIVE BUSINESS days to be returned to me. Nancy did say they would reimburse me for the overdraft fees my bank would charge, as my accounts are on Autowithdraw and I couldn't halt the PG&E charge already processing. Mind you, this was Friday morning, the 1st of September / beginning of Labor Day Weekend. Too late for me to get a loan from someone else and deposit it in time. SO the would take until about Thursday/Friday of the following week to land back in my account because of the weekend + Monday holiday. I've been written checks from SF before for reimbursement for towing and such, so I KNOW they could have done something to remedy their mishap. SO here I am, sunday morning, record high heat weekend WITHOUT power in my home, food in an ice chest so it doesn't go bad because of the insufficient funds. My debit card was also canceled as unfortunately that what my bank does as a precaution when overdrafts occur. Once I the refund is in my account, I will have to reapply for a new debit card which will take about 7-10 more business days to arrive. I called and tried to file a complaint with Statefarm customer service line and spoke with someone named Dave. Dave must have been having a bad day because he was incredibly crude with me. Dave also discovered Jeremy's office HAD NOT ACTUALLY FILED the refund for the 2nd charge yet, so he did it for me (TWO DAYS AFTER MY INITAL CALL!!!!) Meaning Jeremy's office never issued the refund for the 2nd charge on Friday when I called and lied to me. As already stated, I have been a loyal customer of state farm for nearly a decade. Full coverage insurance the entire time, paided on time EVERY SINGLE TIME. Totaling OVER $20,000. I've only had one very minor accident over 8 years ago. They've just been collecting my funds for ALL of these years. When I NEEDED their help to remedy a situation that THEY created. I get nothing except for very much screwed over, disheartened and boat loads of anxiety. I have filed a complaint with the BBB as well as spoken with my father in-law (an attorney) about taking this to small claims court, as well as beginning to shop around now to alternative car insurance polices who actually treat loyal, long term customers the way they SHOULD be treated.

Don and his staff are a genuine slice old school pie. The customer service is unmached. Better…read moreyet...they are competitive in their rates. They answer their phones (not a phone tree), return phone calls or emails and deal with unexpected issues promptly. The quality of care you will not find in a traditional big name insurance company like Allstate, AAA, Nationwide or Farmers, I have dealt with them all in my years. When I have a question I can call, email or even stop in, unannounced, to see a staff member...in all instances my needs are always met. My initial contact with Don was for a simple auto policy but now it has grown to my insurance needs including personal, commercial, agri-business and investment real estate.

We paid our flood insurance premium for $2,193 in September. Two weeks later Galligan sent us an…read moreadditional bill for $3,702. When we called to inquire, "Rosie" told us it was because of the upcoming "El Nino" storms they were expecting. I felt bad for her as I knew she was only parroting ridiculous language her employer forced her to spew. We went across the street and renewed the exact same coverage for $1,496. This company is highly unethical.

The best Tax preparers around. Honest and highly educated. Always available to answer any questions…read morewhether small or large. I would not hesitate to recommend.

We have been using Mary Hewitt at Broadstreet Financial for our business and personal income tax…read morepreparation and are very pleased. Mary is professional with a warm, friendly, demeanor. She knows her stuff and is prompt in communications and timely in completion of project.

Talked to Evan and he spent the time to go over my Auto Renewal. pointed out some key items through…read morethe renew process. He spent the time answering all my questions. I'm very happy with this insurance company.Everyone in that office is professional and pleasant to work with. Thanks Evan

Got my life insurance here, worked with Brenda and Steve and they made it sooo easy and explained…read moreeverything very well to ensure I understood it all. They were patient with all of my questions and concerns. Also made it affordable for me to live with the comfort that my family would be taken care of. The staff have always been so welcoming as soon as you enter and or call.

I get it, I'm the small guy. I did not like the once a year check-up that seemed very rushed and…read moreimpersonal. Those meetings is where I learned of investment strategies that I should have been informed of months before (perhaps if I had more money in my account I would have received a call or email on what to do). After moving my accounts to another brokerage, I learned that I was invested in products that were underperforming with high costs. These details were glossed over during our annual meeting. I get it - diversified is a good thing, but when do I hear that it would be smart for us to move out of a bad investment (almost never). I'm qualitatively and quantitatively better off after leaving Ostroff.

The team at Ostrofe Financial Consultants is second to none. They go well beyond just investments…read more They take the time to really know and understand you to help you achieve all of your financial goals in any stage of life. When visiting their office it feels like visiting family. Everybody is friendly, professional and radiates a genuine sense of caring. The expertise they have around any possible financial situation is extremely comforting and provides a peace of mind knowing everything is being handled in the best possible way.

Lacey provides reliable , friendly, warm, patient assistance for Medicare coverage. I have used her…read moreservices for more than five years and love her.

Lacey is one of the most professional people I have ever had the privelage to have in my world. If…read moreyou ever are helped by her or her office you are a lucky duck!! I cannot say enough good things about her.

Been going here for over 15 years. Great service, great communication, best rates and pricing…read more Angel thank you and your team members over there for always helping me out. Your local realtor. 1% listing FEE * Realtor ;)

first time to use state farm insurance for both auto and home. Very pleased and impressed by their…read morequick and accurate quote . Great rate and very helpful staff. Leo's response is so fast and get everything done immediately. Thank you for doing the great job.