Repeatedly requested an archived copy of a WFCU generated check to my mortgage company from WFCU IT…read moremgr Kong Hwang. Mr. Hwang never answered internal calls, VM's or emails back to me. Pretty bad considering I've been a member for over forty years. Perhaps the attorney general is in order as you cannot legally withhold member information.

After being a 40plus year member they offered no help on an issue. Supervisor never called me back…read more Email to Ceo was ignored DONT BANK THERE

Hopeless - can't handle the simple task of removing a vehicle! I cancelled a vehicle when it was…read moresold in July & even received credit from State Farm for rest of semiannual premium. I have contacted the office 3 times as it still shows on the policy. Today I get a bill in the mail for it!!!! I changed all my other policies to another agent.

A small but highly personable insurance agency. I moved all of my policies and banking to State…read moreFarm after having been with USAA for almost 40 years. USAA has, as of late, become very inflexible with certain aspects of their business. State Farm has competitive rates as well as an agent who knows me versus a voice on the phone. Plus, as the largest Property and Casualty insurer in the US, they're not going anywhere. Give Joe and team a try!

My experience with this Avis location is not only one of the best I have ever had from a rental car…read moreagency, but one of the best customer service experiences of my life. I had flown into Rochester for a work trip to meet a co-worker who had flown in to Minneapolis. We both had rented cars from our airports, but I had a shared a ride in his vehicle to our presentations that day in Rochester. After an incredibly long and exhausting day of work, he had dropped me back off at my hotel to get a little rest before my early AM flight the next morning. I got a call just a couple hours later at 9:30 PM that he had found my rental car keys in his car... as he had just arrived in Minneapolis. The employees at Avis not only agreed to allow my co-worker to overnight the keys to their facility by Friday (it was Wednesday night) instead of having to drive them back to Rochester (what would have been 3 hours roundtrip). They also agreed to send a driver to pick-up the car from my downtown hotel parking lot, since I was scheduled to fly out the following morning. For all this, they did not charge me any extra fees for their efforts or the delay in returning the car. The icing on the cake was when I realized I had left my favorite sunglasses in the car, and they packaged and mailed them back to me after I merely emailed them a shipping label. I have rented from this facility for many years, and they have always treated me with kindness, but this was over and above anything I ever expected a business would do. Thank you to everyone at this Avis location, especially LeAnn!

Malfunctioning vehicles My first car the change oil came on…read more400 miles from my destination from Colorado to California. Another car the check engine light came on. Another car was a hybrid, no-one explained anything to me about how this car worked. Lights kept coming on and I did not feel safe driving it. One of the cars, the key fob didn't work so I was stranded for 2 hours waiting for someone to pick me up so that I could buy a battery for YOUR cars key fob, I had to fill every one of the tanks even though it was YOUR cars that malfunctioned. I lost several days of my vacation returning YOUR vehicles. Then I was charged for leaving my car off a day late. You should be paying me. I will NEVER rent a car from Avis again.

Customer service is a joke after being a 20 year customer. Had to deal with them twice in the last…read morethree months and no body knows how to do their job anymore. The process has taken way longer than it should and every person has a different answer about policy information and the process of filing of claim. The knowledge of policy this company has is lacking! Horrible experience!

Tell everyone you know to NEVER get Progressive Insurance of any kind!!!! We've been dealing with…read morethem for over two months due to our Boat Motor. It's totaled and they will not pay for a dime even though all the boat mechanics and independent insurance reviewers say all the issues stem from an underwater rock strike which is a coverable item in the policy, they denied the claim!!!! Look at all these reviews... this company needs to go out of business period!!!! The only reason they make money is that they NEVER EVER pay out on a claim!!! I agree if you have a claim with this company... hire a lawyer!! Even if you're thinking "well they are the lowest for monthly premiums".. DON'T sign up with them... go with another Ins Co and tell everyone to drop Progressive Insurance. They are a joke and snowballing all there customers!!!!

I wouldn't recommend this company as they took my project and didn't complete it. Found out they…read morewere not gonna finish the project until a week after because I reached out. There was no communication on what was going on and what we're gonna be the next steps. Their own words "they took more than they could handle" and I need to contact another contractor to finish the job. They would often refer unfinished projects to another company and that company reached out and wouldn't complete it since my residence is in Rochester and they are based on the city. Said company confirmed that often Service Restoration takes numerous projects and end up pushing the rest of the projects to them. Very unfortunate and frustrating. The company lacks professionalism and commitment.

Tim and Logan were very professional with Brian water damage and the quick response time was…read moreunbelievable I would recommend these guys to anyone and their company

I've only been to this branch, located in a Festival Foods Store, once, but I wanted to give them…read morecredit for 5-Star Customer Service. Here's the story...I ran in their door about a minute before they were closing on a Saturday because my ATM Card wasn't working. The Teller was extremely nice and helped me fix the problem. As we were chatting, my recent move came up and we realized that my new address wasn't in their system, so he fixed that too. I had use the ATM outside the bank to reset my password, but I could not see the screen well enough to complete the process, so I waved at the Manager who came out and cheerfully helped me. At this point it was at least 30 minutes past closing time and they still treated me like a valued customer. Unfortunately, I have forgotten their names, but I will never forget their kindness and patience!

I've had quite a few issues with this bank mostly stemming from their database and it's inability…read moreto give real time, up-to-date, accurate accounting of transactions. Mobile banking in particular. This, I've found to be significantly difference from other banks such as Wells Fargo or Coulee Bank. You get used to it and things usually sort themselves out within a few days. So you live with it. But when you find yourself in "panicked" situations where there's appears to be chunks of money missing from your account it's a bit nerve-wracking. Only to be made worse when you call for an explanation and your local branch tells you "you can't count... but they'll be happy to teach you how..." Yea the condescending nature of such remarks while the mobile banking has failed to account for chunks of your money is enough to stress a person out. Any way after doing my own research on my laptop I discovered that the bank holds certain portions of check deposits for a certain time period. I called back to advise them of this and they told me "I'm glad you found your money." Yea, me too! Except I don't work for US Bank and it would've been nice to get some sort of customer service where this was simply explained to me instead of being told how stupid I was. But I guess the point is that they didn't know know where my money was at the time so you can't advise a customer of what you don't know ‍