Great experiences with Douglas. Zack was very clear in his explanations and upfront, gave me…read moreseveral options. Installation was quick and easy.

i purchased their Ecowater sump pump combo backup system. Did not end well. I so wanted this to…read morework but I found out my warranty was voided because they installed this unit in my 15" pit which after installed realized it has to be 22". I kept getting alerts my water level was high then it would kick in and drain. Then I got high voltage alerts, then another that said undefined. Douglas was willing to honor my warranty but then in reading the paperwork I discovered it was not recommended using a generator with it. Another thing not disclosed to me. They didn't even realize it. Which why would they not know these things?? It is overly sensitive sending alerts over every thing. They did agree to remove it so I could get something else and return my money .... However when they came to pick up their sump pump they had no money to give me. After feeling lied to I did not give them their pump. I now have to return the pump to the office and then I get a check. I would have recommended their water conditioning but at this point I definitely don't trust them. This sump pump is apparently new to them and they have no knowledge of restrictions it has. I'm deeply disappointed this happened as the installers Connor and Wes were great and did their best to help. I definitely do NOT recommend this company at all especially their sump pump that they know nothing about. Call the manufacturer like I did. Every little thing voids the warranty.

My goto for salt for my house both for the softener and to deal with my angled drive way. Pleasant…read moreand attentive people. Highly recommend.

I've ordered softener salt deliveries from them for several years now. I have nothing but praise…read morefor their delivery and service! The young men that deliver are friendly and polite, and I especially appreciate that they open the bags and fill my softener!

Jeremiah has been such a blessing to us! West Virginia has experienced to drought this past summer…read moreand he has worked with us so diligently to keep our water on. Not only does he help us keep it clean, but he is also orchestrated a plan to keep us having plenty of water in the future. Valorie is also just an incredible person. Caring, kind and diligent! This is an excellent company to work with I highly recommend them!

Highly Rate this company! We just purchased a second water softener from them as the first one…read morelasted 38 years! We again have zero iron in our well water, and it tastes great! Jay and Dexter were very professional, answered all our questions, and completed the job quickly. We couldn't be happier! If you need a softener system, use Advanced Water Treatment and you will not be disappointed!

We needed a new kitchen Moen faucet installed because the previous one, a sensor touch unit,…read morefailed. Brock Mechanical came the morning after we called and replaced the "touch sensor" faucet with a standard manual faucet of the same style. I was very impressed with their response time, on time arrival, quick replacement and reasonable price for this service. I had the pleasure to recommend them to a friend for a plumbing leak. I will be using them again.

We called Brock Mechanical to assist with the installation of plumbing to add lines for an…read moreadditional washing machine in our basement. Bill came out to perform the service and was extremely professional, detailed and informative regarding what was needed and he also brought some additional items needing to be addressed to our attention. The price was fair, honest, and the work area was left clean. We had done our research before calling Brock Mechanical, looked at reviews and are very glad we chose them. We are new to the area/Michigan, and will be using Brock Mechanical for all of our plumbing needs. Cheryl and Jeff W.

Worked with Jason to have a new water softener installed. Customer service was outstanding. I…read morenoticed a concern after installation was complete and he came back the same day to address it. The price is also lower than some competitors as they are focused on customer service rather than salesmanship.

Had them come out to work on my softener. Paid $95 and the problem wasn't fixed. They came back,…read morecharged me $75, and still didn't fix the problem. Contacted the owner who said he would resolve it and have not heard back. Called another company. Guy came out, showed me what they did wrong and showed me how he was going to fix it. Haven't had a problem since. Still waiting for my $170

I had an issue with my softener but the owner and manager both took care of everything. We all can…read morehave issues but how they are resolved is all that matters to me as the consumer. I'm confident in referring customers to this business. I have my service call tomorrow and am confident of their staff. Jeff was awesome at our house and good to my dog, which means everything!! . Sean Murray

Connecting with their office representative to get my concerns addressed was easy. She heard me…read moreand committed to respond and did as she said. Was very happy with the customer service provided.

Always a great experience with American Aqua. Today I had some replacement work done. They added a…read moretext service with a photo so I know who to expect at my door. Amazing. Thanks American Aqua. What a great addition to your service.

This is a limited review but I called Friday about the availability of salt for my water softener…read moreand they responded even in the last hour of the day. They have morning Saturday hours so I went to pick up and buy the salt on Saturday. The person I interacted with was polite and professional. I will update this if I do business with them again. I appreciate the availability of the Duracube "Iron out" salt on a Saturday morning for pick up. (A lot of other places around AA do not have Saturday hours, and it is hard to get to them before they close during the normal work week).

As noted in other reviews, Glen is simply fantastic to work with. Very knowledgeable about wells…read moreand general plumbing issues. Communicates effectively and is prompt in responding to your concerns. Came out to check my well pump and made numerous helpful comments on improving the use of my water treatment system. I highly recommend using his service should you have well related issues. You will also find him to be highly competitive price wise.

Glen came out same day to deal with a well issue that was causing water to stream into our…read morebasement. He immediately knew what the issue was just by looking at it and after a short description of the issue from me. He promptly was able to get the equipment he needed to the house and get misdig on site to mark so he could dig. We had another plumber come the day before and try to tell us significantly more work needed to be done. The price was very reasonable and he was great to work with. I'd highly recommend Maglothin for anything well related!

I needed a well pump replaced and this company did an amazing job! They were fast and friendly and…read morecouldn't ask for a better company! The price was what you would I expect to pay. I see there trucks in the Goodrich community and I knew I had to stay local.. They also went beyond the service and fixed a pipe that was leaking.

Matt did an amazing job! Our water died this morning..called CE Layman at 8:30 and had new piping…read moreand a pump by noon! He was a pro and gave us lots of great suggestions for "managing" our water, faucets and filter for optimum performance. Well worth every penny we paid!