Derek H. was my technician, he was professional and polite. He fixed my dishwasher quickly and…read moredidn't leave a mess behind. Cons: slow to get an appointment and a huge window of time to wait. 8am-5pm.

We contacted this company because our appliance provided an error code. When we scheduled the…read moreservice call ,we told the person that answered the phone, what the error code number was assuming this was the problem and they would bring the part. The tech arrived saw the code displayed and said they needed to order the part. He did not look any further at the appliance to make sure this was the issue. Between the service call and the part it was around $300.00 for the first visit. The part was ordered. The company contacted us to let us know the part was in, but unlike what the tech told us (he could put the part in the following week), there was no time available, so we had to wait an additional week. On the day of the service call, (second visit), the part was put in only to be told, the appliance still wasn't working, and we needed an another part for an an additional $300.00. We did not go ahead with the additional part. To say we are disappointed, is an understatement. If the tech would have looked at our appliance at the first visit, perhaps, he might have better diagnosed our problem. I would not recommend this company. My advice is to look for another company. We are now stuck with an appliance that had a new part installed and doesn't work. We are out $300 dollars and without the appliance working. I wish we would have read the reviews, (Brian K and Arthur EW), prior to contacting this company. My advice is to look for another company.

My home refrigerator stopped working. Only frost crystals! Moved everything into coolers with ice…read more Went to YELP, found Keitz, called and spoke with Arlene. She fit me into schedule quickly. Shane showed up on time and in 15 minutes found the issue. Took an hour to unclog the defrost line, a common problem. Shane was awesome, highly recommended. They are now my "go to" for appliance repair. He even suggested brands and models in case I need to buy new. For now my 25 year old GE is running great. Thank you. Jay P, Highland, MI

I heard long ago that an old trick is to gain your trust by pointing at rust at the bottom of the…read moreheat exchanger and frighten you into believing that it's leaking carbon monoxide and that your family will die tonight. Kreitz played that game right to the letter. What's actually occurring is (according to three trusted sources) that your A/C got low on freon, this causes water to condense and freeze. When the freon is fixed, the ice melts, which causes a little rust, and it's all perfectly harmless. He also needed a week to replace my furnace (it was 40 years old). I looked up his business address on Google Maps/Street View (try it). I tried repeatedly for four days to speak to someone about cancelling my appointment but could never get anyone to answer the phone. Worst of all, the old man's son was tagging along, so he's being taught this scheme. If we hadn't had to wait so long, or if he would have just loaned us a small space heater to get us through the cold nights, we might have had Kreitz do the job. Instead, I went to Home Depot to buy a heater. While I was there, a contractor happened to ask me as I was walking by, "Would you like a quote on a furnace?" Instead of a one-man home-based operation, I dealt with a large professional state-wide organization. The whole thing was over in less than 48 hours and on a Saturday. I paid more there. But the fact is I need reliable, long-term support and satisfaction for decades to come, not a lowball price. And a reliable furnace. And they gave me a very nice Nest thermostat.

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

I called the appliance repair company because my 2 year old washing machine was leaking, and had a…read morebad pump. They came same day, and we're clean, respectful and quick about diagnosing the issue. Once parts were in, they returned to install. The tech told me the new pump supplied by GE worked, but was noisy, and he was going to order and install another new one. But I could use the washer in the meantime, so it didn't bother me. I appreciated that they surely saved me another costly repair in a short time. They would not accept payment until the second replacement was installed. This place truly is First Class.

I talked to Amy this morning and to Alan later. My microwave issue was handled by noon…read more This is not the first time they have been fast and efficient. I've used them for many years, as have family members. I highly recommend them. They're local, reasonable, and trustworty What else could you want in a repair service?

I highly recommend Kurtis Kitchen and Bath in Clarkston!I didn't know what to expect when we…read morestarted our first remodel, but it was a fantastic experience from the minute we walked in to the Clarkston location and met our designer Adrian. He was so thorough and friendly, answered our questions and gave us great advice. The whole experience was smooth and our project manager Jon and our contractor Eric were great to work with. We always knew what was happening when, and changes to the schedule were well communicated. Eric and his whole team were professional and friendly and very knowledgeable.They even cleaned up each day better than I do! They all made a potentially stressful undertaking actually enjoyable. I can't thank Kurtis enough. We have a beautiful new bathroom, thanks to our amazing team. We'll be back when it's time to renovate the kitchen without a doubt!

I wanted to use Kurtis, I really did! They were close and actually came recommended. Made an…read moreappointment for them to measure, with Jake. No Show! No Call! No reply after I left a message! Nothing! We're talking a complete kitchen remodel. Then I stopped into their new showroom! He (Jake) acted like I made the whole thing up, just 2 weeks prior. No apology. And acted like he could care less if we brought our business to Kurtis or not. Arrogant. Wow. So very disappointed :-(

I was in need of a Mobile Notary and I found the best ! Lloyd Dutcheshen replied immediately to…read moremy inquiry. Traveled to my requested location arriving on time as pre-arranged. He was prepared to render his services and completed the job in a professional and timely manner. I found his pricing to be very apropos. I have engaged his services several times and will continue to do so in the future. Very pleased customer !

Lloyd was very professional, knowledg, and we Had great conversation when closing on our first…read morehome. I highly reccomend him!

The folks at The Gateway were wonderful and very accommodating. I was visiting family from out of…read moretown and attended an unplanned memorial service. I called them asking for a flower arrangement same-day, and they created a beautiful table top bouquet of yellow flowers. The gal at the front desk also gave me a ring to give me a heads up they were closing, which I super appreciated. Great customer service and thanks again for the help!

I stopped at The Gateway before a party to pick out some flowers for our hosts. We got two…read morebeautiful bouquets that were hand picked and arranged in no time! The florist who helped me was so knowledgeable and helpful, and she worked around my limited knowledge of flowers to pick some gorgeous stems. Really great quality and service! The other items in the shop were really unique and fun to browse around as well.

Always there to help with any kind of bike issue whether it is simple or complicated. Jeff is a…read morewealth of knowledge, having been involved in racing at the highest level over many decades. I live in Florida yet this is my bike shop. Does that tell you something?

I am only rating this one star because they said they were open until 7pm only to find out when I…read moregot there at 6:15 pm they were closed. Update your website!! I travelled through so much traffic to get there, due to I-75 shut downs. Not fun and if you say you're open ..you should be open!