One of the few owner/operators in this industry dominated by national chains disguised to look like…read morelocal companies. Straightforward service presentation and delivery of service. Easy to communicate with and the work was performed promptly. A pleasure!

Matt was professional and prompt! We had a large bald face hornet nest hanging from our tree in…read morethe front yard and he was able to get to us within two days and remove the nest. We were so relieved! He is also VERY reasonably priced. I highly recommend his services :)

Responsive and professional. Cindy returned my phone call…read moresame day and was able to come out to do a free carpenter ant estimate. They gave me a price and they said they could do work same day. Issue was addressed. Their price was very fair.

Very professional and knowledgeable people I would recommend this company to anyone needing any…read moretype of pest services use multiple times and have always done great work.

Shaun and his crew are top-notch. I highly recommend this company and their attention to detail,…read morecustomer service, kindness, dignity and respect. i am so very grateful for your work ethics, knowledge, and patience helping my family and home get rid of this problem. I am very grateful for your help and hard work. I highly highly recommend this company for your immediate needs. You will not be disappointed.

Shawn showed extensive knowledge on all things bed bug. His thoroughness was top notch and showed…read morecompasion with our situation. He dropped everything and rearranged his schedule to come out as soon as possible and did not give up despite being well over the time he initially said. He's personable, thorough, and knowledgeable.

I would give this company 10 stars if I could. They are so nice and professional. Our technician…read morewas amazing and explained everything that he was doing to address our issue. We have a puppy and he also very sweet to him and ensured that we we aware of how to keep him safe while the treatment dried. I will be a customer for life because this company treated us like family. From the first phone call to the treatment. So grateful and impressed.

Nice family owned business. Came right out. First service that actually went into crawl space.read more

My husband and I built a house last fall, and were overrun with hornets within a month of moving…read morein. I'd never needed an exterminator, so just started cold calling local companies I found online. After a few unanswered calls to other companies, I reached these folks, and they were totally no-nonsense. They were available right away, and came to treat the house while we were at work. Their spray worked like a charm on the first try, killing the hornets around the house and repelling others from landing. When the warm weather arrived, so did the carpenter ants, and I called these guys again. I'm not sure if they're a family business, but sure it seems like it - the lady who answers the phone is sweet and helpful, and the exterminator was the same guy who had treated the hornet problem. They were available to treat the ant infestation right away, and even had a seasonal "service agreement" that covers pest control for the whole year for a set price (which, in both of my dealings with them, has come in exactly at, or under, what I was quoted on the phone). These seem like good people doing an honest business; I'd totally recommend them to anyone who wants to place one call and not have to worry about it again.

From the owner: We are a family owned and operated business for over 50 years. We provide personal, professional…read moreservices to our customers.

So far everything is going great. Time will tell. The people that I dealt with was great…read more Everything. Very nice people. I would recommend orkin to everyone.

Too pushy - Too many steps to go through for assistance -…read moremeaning they had to schedule a consultation first and that was 4 days out and then decide from there what to do. The amount I was going to be charged was ridiculous. I ended up having a very large white jacket nest in our playroom ceiling that I needed taken care of ASAP. Rude on the phone and I needed someone that day and I was told, " (my name) you need to work with me here." This was said in a rude voice. When I tried to cancel they wouldn't just cancel and in order to book the consultation I had to give them a bank/credit card . Unfortunately I booked a consultation but then shortly after I spoke to them, I received a phone call from a local long running company in my town who came out right away and didn't charge me anything. I'm definitely worried now because they have my card number. They never officially canceled my appointment. They made the entire experience stressful and complicated. Never using a chain business like this one again. ZERO STARS

These folks showed up quickly and helped us out with a mouse problem. They were very thorough and…read morepricing very reasonable. Highly recommended!

Very honest and accurate assessment of our pest issue (we had none! :). Instead of beating around…read morethe bush, they offered some no cost solutions and gained a future customer and free advertising (anytime I can recommend). Thank you MD!!!!

Jesse was awesome. We called him on a Sunday morning and he was here in 30 minutes. He was…read moreprofessional and communicative and I would happily call him again.

I had them out last year for a rat problem and they did a great job. They came each time that they…read morewere scheduled and did catch a couple of rats. So this year I had another rat (construction work going on on Rte 93 and digging up so rats are being moved from there natural habitats) anyway This time it's like pulling teeth to get them to come out, very disappointing, I have to call them every week to make sure they come. They are knowledgeable but not reliable. Very disappointing.

Called Colonial to tell them that their mice control at Hampton Beach didn't work. Had to replace a…read moreceiling because of the mice problem. Supervisor Rusty came out, kept taking other calls during our conversation, promised to call and never did. I contacted him, he stated " perhaps you're not the best fit for our company " Thank you very much! Don't use these guys! They just don't care!

I was experiencing a LOT of ants recently. I contacted Colonial Pest Control and Scott came out…read morethe following week. He was extremely thorough, personable and was very respectful of my property. In addition to the spraying and fumigation, he provided me good advice going forward to eliminate this problem. I have not seen one ant ANYWHERE since Scott left. I am VERY pleased for choosing Colonial Pest Control