this company is horrible. After requesting an explanation they refused…read more Only one part was called for and they are charging for 3. In addition i researched the cost of these parts and they are doubling the cost. A simple repair of a Subzero waster dispenser they want to charge $1,800 for. Outrageous no star

Over price and will recommend to replace appliance instead of trying to fix it. Does not look…read moreprofessional and late for appointment.

Great find He was very nice and…read more He fixed at a decent price Our sharp microwave works well

I contacted R&B Appliance Repair about a water leak from washing machine on Friday afternoon. Matt…read morewas able to come take a look the next day & determined that an electrical component needed to be replaced but his supplier was closed until Monday when he would come back on his way home from work to install it. True to his word he did just that & took less than 1/2 hour to finish the project all for less than 1/3 of the cost of a new washing machine. He's a very knowledgeable and pleasant person to do business with. He will be my first call on all future appliance issues.

He fixed the appliance, but grossly overcharged and refused to return text or phone call when asked…read moreto clarify/justify. Here's our experience: Called A-1 Appliance to come out and fix a leaky washing machine. Setup appt. Russ came, and all seemed good. Maybe it's 'years and years of experience' but what struck me as odd is he just visually inspected the washer and said it's the drain pump (he did a cycle but no taking off any parts of the machine). He then tried to convince us to buy a new washer. $95 for the service call and no actual inspection.....it felt really odd. We did ask for him to quote the fix though to have an option (fix or buy new). he said he would credit the $95 if we proceeded w a fix (reasonable, and I expected a service fee for his time to come out......although I go back to he didn't actually inspect anything). Days later he said $400 w labor for the fix. We did our research and decided since were were already $95 in and a new washer which then means a new matching dryer would be super costly (1k+) we said let's fix it. Russ called days later, said part is and we scheduled a time. Came into the house nice enough and said 'hope it's not something else once we get this part in'. I half jokingly said 'I sure hope not b/c we went forward with the fix based on your analysis during the 1st service call' (go back to him not inspecting it). Left Russ alone and he fixed it...at least as I'm writing this now he never actually ran the unit to my knowledge....guess i'll find out during that first load. The issue I have is w payment. He gave me the total bill amount I owed today. It was $400. I questioned him on this saying the $95 credit should come off and this is where it started. He said 'oh it was $500 and i'm giving your credit of $95'. We looked at text exchanges he had wiith my wife (she was working out of the home when this happened) and this was never said. I paid on CC. When he left I looked at the invoice $225 for the part (reasonable enough) $15 Tax (gotta pay tax man) $260 in labor. Say what????? We have cameras so I just had to check when he came/left. 1 hour!!!!! Note he told us his labor rate was $95, the cost of the service call (he charges 1 hour for the service call). TOTAL all In was $500 In total I feel he overcharged us by $160. If we add the part and tax and then include one hour of labor ,which would have been credited as we already paid it, We should have given him a payment today of $240.....yet I paid him $400. In short the labor wipes out from his service call credit and we should have paid the part and tax only. We called his office (wife answered, left this message in short and to call us). No response. We texted same night. No response. We always pay bills. We believe if you work, you get paid. I'm having an issue of gross over charge.

I just got off the phone with Russ, what an honest man, he just helped me to reset my control panel…read moreon my refrigerator over the phone when he could have charged me for a service call by coming over and doing it himself !

My Whirlpool washing machine was getting stuck on the wash cycle and would not rinse. Having a…read morebaby and being a single Mom, I absolutely cannot live without a washing machine! I'm fairly apt at basic home repairs, but after a few YouTube videos and nothing seeming to work, I called IQZO. Andrei picked up the phone, asked for my address, and was over in 30 minutes to diagnose the problem. He identified the problem in under an hour, ordered the necessary part, and came back the next day to quickly install it. Andrei is very honest, reasonably priced, knowledgeable, professional, courteous, and I am so very grateful for his swift repair. HIGHLY RECOMMEND!!! I would give him TEN STARS if I could!!!

Fast response to my call for a refrigerator repair. Diagnosed the problem, offered a bottom line…read moreprice to fix which was reasonable. Refrigerator up and running. Thanks to Andrei. Recommend and will call him again if appliance repair is needed.

Andy was quick to return my initial phone call, promptly set up an onsite appointment, immediately…read morediagnosed the problem and fixed it all within the time-frame that was promised. Reasonably priced, and I will utilize this business again in the future. Highly recommended.

I would highly recommend Andy from Pristine Appliance. He and his son did an amazing job. I was…read morethinking I'd have to purchase a new range because repairs can be so expensive. Andy came through with a reasonable price for parts and labor with a warranty. We won't go anywhere else!!!!

I should have written this a year ago, I have a Whirlpool French door, bottom freezer that, would…read morefreeze up and fridge part would only get down to 48 degrees, Had their tech come out, nice person but mis- diagnosed my problem, which 2 years earlier had the same problem fixed by another company. He said it was the mother board and would have to order it, meanwhile I had to unload the fridge and freezer twice to repair. Came back a couple days later put the mother board in and next day I called back fridge still wasn't working right temp was 36 for a day until the coils froze up and same problem happening. 400.00 repair, came back out and installed a fan module which should have been the first fix. That was 200.00 repair, told me to call in a couple of weeks to make sure it was working right and they would refund some of my money for the motherboard repair. Had the cell number of the tech that told me this, left a few messages, never returned my calls. So my 200.00 repair cost me 600.00, It was recommended to me because it was veteran owned from a friend. Very disappointed, guessing is how it was diagnosed. Would not recommend. Rob S. Stuart

Long timers (nicer way of saying it) that take great care of their customers and know their stuff…read more Diagnosed my older fridge quickly. They won't deal directly with my home warranty company but wrote out a detailed estimate for me. They've been in the area for years and I'm so lucky to have found them.