Adventure Cycling is an outstanding local shop, and I'm grateful to live close by. I've purchased…read morethree bikes from Eric and his team, and every experience has been excellent. They're consistently helpful whenever my bike needs work, always professional, and always willing to take the time to make sure things are done right.

Rude, condescending per above. The two techs tried to run off new business they were soooo busy…read more They act like they're rocket scientists ;). They had my e-bike for 2 weeks to replace broken brake handle. I had parts from Jasion. Turns out the rude guy pretended to be tech who worked on bike. Actual Tech was Super polite and friendly when picked up bike. As I was leaving I said "Brad " needs to work on his customer service. HE SAID IM Brad. The rude white guy pretended to b the nice polite Hispanic tech who did the work !! Crazy, his own coworker was driving business away while pretending to be poor guy who did actual work. Sounds like the owner is gonna hear some bitching from real tech about fake guy. Lyin Brian should b fired immediately; that's just not cool to pretend to be a tech and super rude. Tall white haired asshole who looks like he's gonna keel over of heart attack any minute. Update: They charged 75 to replace brake handle that is now loose and needs further repair. Also got a flat mysteriously while in their possession and they charged another 50 to fix that. Pitiful they don't answer phone and no v mail. Not much of a business I chose bc they were close. Also no way they are getting 4.5 reviews gotta have fake reviews.

Fantastic service department! My daughter's chain kept falling off, so I brought it in for…read moreservice. Not only did they fix it on the spot in about 10 minutes, they didn't even charge me! They've found a loyal customer for sure!

I have been buying and servicing 4 bikes for 20 years at Bike Source. I bought a gravel bike 4…read moreyears ago and was told when I purchased the gravel bike that it came with a free fit. I never got around to getting it fit and I just tried to schedule a free fit. Bike Source said they would charge me $350. They said that since they were purchased by Specialized that they would not honor their agreement with me. I dont recommend Bike Source to anyone and I will never buy a new bike or get any of my 4 bikes and my wife's bikes serviced by them ever again. Stay away from Bike Source. There are many other bike shops with much better customer service.

WOW! We purchased Trek bikes in the past from Mike's Bikes, which used to be a Trek dealer, and we…read morebought these e-bikes from Trek in Austin back in 2021, but over time and a move, the bikes really needed a tune-up. My husband's brakes were rubbing and squealing badly, and my bike gears would slip occasionally. We pulled up to Mike's and noticed that they didn't list Trek on the door, so we called and verified that they were no longer a Trek dealer. Because of the ongoing issues that haven't been addressed correctly by other shops, we decided to take the bikes to Trek in Highlands Ranch for their Trek e-bike expertise. (I should add that we have other bikes that aren't Trek, and we will bring those back to Mike's because they've been good to us for over a decade, and they are also very knowledgeable). When we first went into the shop part of the store, we were met by a really nice young guy working the counter. At first we thought he might have been retail, but as soon as he started telling us all about our bikes, educating me about the shocks and even a clutch I didn't know existed, he listened to our concerns and knew exactly what needed to be done. I was blown away. They told us it might take a week or so to get them back, so we were pleased when we got the call this morning to come pick them up after only a couple days. We had taken our bikes to two different shops three different times in Summit County, but the issues were never fully addressed. My husband said he was going to "immediately go on a ten-mile ride in Denver" before we came back up the mountain to ensure that the bikes were fixed, but he had so much confidence in the Trek shop that he decided to forgo a ride and just come back to Silverthorne. He just returned from a ride and said "it feels like a brand new bike!" He asked me if I would write a quick review to compliment the folks at Trek for doing such a GREAT JOB. Thanks so much!

Best customer service I've seen all around all the staff is super helpful and knowledgeable and…read morefriendly above all thank you guys for keeping it real

Just dropped my husband's e-bike off. This shop has seen and repaired my family's bikes for the…read morelast few years. So glad to find them. Many shops are e-bike brand specific, that's how I found them! They are fabulous, reasonably priced and just enjoyable folks. Quick turn around too! Thanks to the whole team at the shop.

We had an incredible experience at Any and All Bikes while shopping for a bike for our youngest…read moreson--so great, in fact, that we ended up getting one for our oldest son too! Don and his team were fantastic to work with. They went above and beyond, especially for our youngest, who has some physical challenges. They customized a trike to fit his unique needs perfectly, and it's made such a difference for him. We've definitely found our go-to bike shop, and there's no doubt we'll be back for any future bike needs. Highly recommend Don and the team!

Great service shop. Fair pricing. Friendly guys at the shop. Extremely knowledgeable. This is by…read morefar my favorite shop to get work done on my bike. Perfect location off the Platte and you can have beers at Breckenridge while you wait.

Highly Recommended!!! The customer service was Top Shelf and the mechanic did a great job on our…read morefamilies many BMX, Dirt-Jump and Mountain Bikes....It is great to have one shop that has great mechanics who can repair and upgrade any of our bikes

A history of braking issues with my bike going back a year. Zack took over and when I got the bike…read moreback after only a two day turnaround it felt like new. Smooth ride, great stopping. Thanks, Zach! The personalized service and focus is appreciated!

Solid location for picking out a ebike or regular bike. They have a fantastic trail next to them to…read moretest it out and they have a killer selection of bikes that come in all shapes and sizes. The ebikes are the reason I came to check the place out. The service was fast easy and these guys want to help you find the perfect bike. They have a great service area for fixing and maintenance of bikes and they have some cool accessories. There is also a 15% yelp coupon for any non bike item. Which is helpful for when you are picking up your helmet or whatever you need. Evan helped me out and answered every question I had. Which was a book worth. He was fast and to the point with no bs. He walked me through everything from the battery, weight, materials, different tires, methods of upkeep and accessories. They are not on commission so they are there to help. Highly suggest you check this place out if you have a remote interest in a bike or ebike it's fun, chill and good atmosphere.

In July I had a new rear hub installed on my bike. I rode until Oct 4 (a few times in the rain)…read more on Oct 5 I tore everything in my shoulder and couldn't ride. My bike sat in the garage until I was able to ride again in March. I pulled the bike out and the rear wheel wouldn't spin. I took it to the shop who did the work (C3 outside of Golden)- the tore it apart and found the hub seal had failed (their words). he tried to rebuild it but couldn't, it was totally corroded. He told me they'd send it to Shimano to warranty but that they doubted they would?! He said it would be at least a few weeks, and Shimano would blame the user for not maintaining it properly. I have had great service in the past at Pedal bike shop so took it to them - with the receipt from the purchase in july. They kept the bike and were doing the same thing as C3. They were denied but fought with Shimano on my behalf and they finally agreed to warranty the hub because the seal had indeed failed. They did the work and I got my bike back. A week after getting my bike, I got a call from the mechanic at C3 who told me - as expected - that Shimano denied the warranty claiming it was 'misuse'???! what.. 2 months? I can't ride my bike and get it wet? how did the water get in the hub? from abuse or misuse?? Replace in July and ridden just over 2 months? When I told him that I'd already gotten my bike back and it had been fully warranted by Shimao (because of the diligence of the Pedal staff), he went silent. He just said, "I'm glad you got your bike back". Why would I go anywhere but Pedal? Clearly, they strive to make things right for their customers - they don't just roll over and say they can't do anything. Pedal is the BEST!!! I had always been a Shimano guy - I couldn't be more disappointed in them and will be writing them a letter.

Every time I have used this bike show for service, there is a problem with my bike when I get it…read moreback. When I have tried to get help, the shop has acted like they're doing me a favor for fixing the problems they caused. The company tried to call me out for writing a bad review on another platform when I had yet another problem with the bike they sold me. They were condescending and told me I was wrong, my charger isn't a charger issue. They have never once offered an apology for any of the incidents they have caused. I purchased two bikes here but I will never visit again, particularly after being treated like dirt by their service lead They need service industry training for sales and support.

Unfortunately, this shop is closed. This shop was the best in service, communication and pricing.read more

In a state full of snobby bike shops, this place is a welcome reprieve. I have been here multiple…read moretimes for multiple types of bikes. Recently shifted from riding dirt jumpers to getting my first full suspension trail bike, and obviously theres a lot to know for full suspension, even more so since I bought used. These guys have been *nothing* but welcoming, explanatory, and honest. It's nice to feel like I don't need to be on guard for parts/services that pad their pockets but are unneeded. If I could leave 6 stars I would, and as far as I'm concerned there isn't a shop in the city that I would rather go to. Thanks guys!

We researched and decided to buy a Specializes Globe LT cargo bike and brought our kids in the…read morestore to purchase it. Cliff was very stern with our children and kept telling them not to touch things, not to play, etc. I also don't want my kids to run around but there was nothing kids are allowed to do in the store and it took forever to get the bike purchase finalized. There has also been very poor communication about when our bike is ready leading us to repeatedly reach out to them to find out. This doesn't make me want to get our bike serviced by them in the future.

Went in to get a saddle for with my partner. My partner was met with some pretty questionable…read morecomments as if he was not knowledgeable and the associate who was assisting through the process was in my opinion clueless. He has rode the saddle outside to see if it was proper and while he was doing so the associate made a nasty comment in which I had to rebuke. Then the associate did not mention any installment fee, which also took forever in a day to do showing the incompetence. 1. Do not judge those who come into the shop-because they could be a great profit. 2. Watch the comments made about said customers because you don't know who is listening. 3. Inform the consumer on what would need to be charged -so that if they can and rather install they can. Just customer service skills which should not have to be explained.