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    Mike the Bike Guy

    4.0 (106 reviews)
    ModerateBikes, Bike Rentals
    Closed • 11:00 am - 5:00 pm

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    Recommended Reviews - Mike the Bike Guy

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    Photo of Lara W.
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    3 months ago

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    7 months ago

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    11 months ago

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    2 years ago

    He opened shop late and was rude. I would look at another shop. Hardly any inventory.

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    3 years ago

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    4 years ago

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    3 years ago

    Mike and Shane are excellent!! I bought a bike from them last week and they helped me find the perfect one! I highly recommend going to them

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    3 years ago

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    2 years ago

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    4 years ago

    Took care of my needs quickly and with genuine care. Glad to have them nearby and ready to help me with any maintenance or upgrades.

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    6 years ago

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    3 years ago

    A wonderful place if you like condescending jerks. Sold us the wrong tire and won't take it back. We even brought in our original tire.

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    6 years ago

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    5 years ago

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    4 years ago

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    10 years ago

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    8 years ago

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    6 years ago

    Every time I come to Mike he is so helpful and does great repairs. 5 stars all the ways!

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    7 years ago

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    14 years ago

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    14 years ago

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    16 years ago

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    Page 1 of 3

    Ask the Community - Mike the Bike Guy

    Review Highlights - Mike the Bike Guy

    “These guys eliminated the noise as well as cleaning and tightening up everything super fast, and only $60.”

    Mentioned in 5 reviews

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    Gerken's Bike Shop - Near the McDonald's on Saint Claude

    Gerken's Bike Shop

    4.8(66 reviews)
    4.6 mi•St. Claude
    •$

    My first experience with Gerken's Bike Shop was on 07/25/24, when I brought in a bike I had…read morepurchased online to be fully assembled. Unfortunately, this turned into a disappointing introduction. Upon picking up the bike, I was informed that the frame had sustained scratches -- which Gerken's claimed were due to poor packaging or damage during shipping. However, this was only mentioned after the bike had been fully assembled. No one contacted me beforehand to inform me or ask how I wanted to proceed. Instead, the bike was put together anyway and touched up with paint in an attempt to hide the damage. It felt less like a courtesy and more like a quiet cover-up. Despite this, I gave the shop the benefit of the doubt and returned a few times for routine maintenance. I had a rear brake removed and a set of carbon tubeless wheels installed -- and that was the only visit where everything went smoothly. I want to call out Casey by name for doing excellent work on my wheels. He's the one technician who showed true professionalism, and none of this review should reflect poorly on him. Unfortunately, my final visit on 04/17/25 confirmed that this wasn't the shop for me. I came in to have a crankset and new pedals installed. The job was completed the next day, and I went to pick it up. Diego, the technician who had done the work, was helping another customer and never acknowledged me. Another employee handed me the bike, and I left. Before loading it onto my rack, I inspected the frame -- and found a deep gouge in the top tube, down to the raw metal. I immediately went back inside. Only when I returned and was visibly upset did Diego finally speak to me. He admitted to dropping a tool on the frame -- but didn't say anything at the time and let me pay and nearly leave without mentioning it. To make matters worse, he justified his carelessness by saying he works on "crappy Walmart bikes" all day and handled mine with the same disregard -- even though this bike is a $2,500+ investment and something I take great pride in. This experience has cost me an additional $700 to replace the damaged frame and have the bike rebuilt. I won't be returning to Gerken's and I strongly advise anyone who cares about their bike -- no matter the value -- to take it elsewhere. The lack of accountability and pride in workmanship here is unacceptable.

    Gerken's is closed. Very sad. Cool people, fair trade. Wish I'd done more business with them.read more

    Photos
    Gerken's Bike Shop
    Gerken's Bike Shop
    Gerken's Bike Shop - Double check. Opening times are different than what's listed on yelp.

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    Double check. Opening times are different than what's listed on yelp.

    Dashing Bicycles - Dashing Bicycles & Accessories bike shop logo

    Dashing Bicycles

    4.2(60 reviews)
    1.8 mi•Lower Garden District
    •$

    Just spoke on phone, guy picked up so helpful, he was helping me with bike seat to lower it with…read moreallen wrench but said they'll be closing at end of month so too bad, I'd def go back.

    TL;DR: Sold me the wrong size bike, dismissed my input, repeated mechanical issues never fixed,…read moretried to charge me for their mistakes, and treated me like a nuisance instead of a customer. I bought a $600 bike from this shop and told the owner at the time of purchase that I felt like I was leaning over dramatically towards the handlebars. Instead of helping me find the right size frame, he sold me the bike he had in stock and assured me it was fine. After a few months of riding, I developed constant neck, back, and wrist pain. The bike also had recurring mechanical problems. The tires rubbed against the frame or brakes, sometimes preventing the wheels from turning at all. Friends would help me adjust the seat or tires, but the fixes never lasted. When I brought it into Dashing, the owner dismissed my suggestions and insisted on making small incremental adjustments. This led to multiple trips back and wasted money on trips that never solved the issue. Including trips where I would call Dashing, ask the owner if I could bring my bike within the hour, arrive within the timeframe, and see a "Be back soon" sign on the door and wait indefinitely (usually another ~45 minutes) with fellow customers who'd appear until the owner returned annoyed. Estimates of when my bike would be ready were rarely honored. My bike was once in shop at the onset of beautiful weather (I missed a big social bike ride) for weeks longer than estimated. Getting in touch with someone on the phone despite leaving voicemails was impossible. I was later told by an employee that, "[They] don't really check voicemails." They also struggled with intra-staff communication between the three employees that I encountered. I would come in with an issue, tell it to the employee on duty who'd come up with what felt like a solution only to encounter at my next visit another uninformed employee who was not privvy to any of the reasons my bike was at the shop in the first place. The only helpful experience I had was with an employee named Rose, who actually listened, made on-the-spot adjustments, and checked with me before sending me home. Unfortunately, once I started riding again, the same wheel problem returned. Each time I brought it back, they would adjust spokes, but the issue kept happening. On my third visit, they even tried to charge me again for truing the tires, claiming my earlier adjustments to the stem plus my weight caused broken spokes. At that point, I told them to stop service and give me the bike back. What frustrated me most was not just the repeated mechanical issues but the dismissive, condescending way I was treated, especially by the owner and the other guy that works there. They never took responsibility for their poor service and acted like I was a nuisance or expecting free services instead of a loyal customer who had been shopping with them for years. On top of that, my bike would be returned to me with damage: the rubber that encases the break, split; the handlebar tape, loose; the cap on the handlebar, missing. There'd be no acknowledgement of the damage from Dashing. I would bring it to their attention only to be treated like it wasn't their problem. The current owner benefits from the community's assumption that the Dashing Bicycles on Sophie Wright Pl is owned by the same women that owned it under the same name, Dashing Bicycles, when it was on Broad St. Dashing Bicycles's current ownership (James, the face of it) does not uphold the same standard of care or accountability. I would not recommend buying a bike here.

    Photos
    Dashing Bicycles - Anita with her new Red C7 Public Bike

    Anita with her new Red C7 Public Bike

    Dashing Bicycles - Naomi with her new Yellow C1 Public Bike

    Naomi with her new Yellow C1 Public Bike

    Dashing Bicycles

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    Mike the Bike Guy - bikes - Updated September 2026

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