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    Mike the Computer Guy

    5.0 (1 review)

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    1 year ago

    Quality Service, Friendly Staff and professional service. Fast turnaround time. Good pricing and fair.

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    GUI Electronics

    GUI Electronics

    (36 reviews)

    $$$$

    I was getting the battery in my laptop replaced. They had very timely service, literally within a…read moreday or two. They were super communicative and helpful over the phone. They made sure that I knew the entire process and I had updates as the status changed. Very grateful for their help and I highly recommend you look to them to help fix a computer or other electronic.

    I took my iPhone 14 Pro Max to GUI in Winchester on July 6 after it developed the "white screen of…read moredeath." The phone still responded to touch, but the display was completely white. They replaced the screen, and that issue was fixed. Over the next week, I started noticing problems that I had never experienced before the repair. During phone calls, if I held the phone to my ear and then pulled it away to switch to speaker so I could look something up or use my phone while talking, the screen would stay completely black and I couldn't access it. The only way to use my phone again was to wait until the other person hung up. I also stopped receiving wake-screen notifications--the phone would vibrate and make a sound, but the display wouldn't turn on. Before going back to the store, I waited a full week to make sure it wasn't a software issue and even reset my phone, but the problems continued. I went back on July 13, and the technician gave me two options: leave my phone for a couple of days for diagnostics or replace the screen again. Since I couldn't be without my phone because of doctor appointments, bills, and other responsibilities, I chose to have the screen replaced again. When I returned today ( July 18) to finally leave it for diagnostics, I was told that a diagnostic test had actually been done on July 13 &' everything came back normal. This was never mentioned to me at the time until today. The technician then said he never told me diagnostics would take a couple of days only a couple of hours, even though that's what I understood from our previous conversation. Instead of offering a solution, he suggested I just buy a new phone, even though I have an iPhone 14 Pro Max, which isn't an old device. I paid $208 for the original screen replacement, and every issue I'm experiencing started only AFTER the repair. I left feeling like my concerns were dismissed and that I wasn't being taken seriously. The technician came across as rude, and I was disappointed by the lack of communication, accountability, and customer service. I simply wanted my phone fixed properly and my concerns addressed.

    RefuGeek Hub

    RefuGeek Hub

    (5 reviews)

    RefuGeek owner Irvin Mason and his talented team employed their uniquely multi-faceted skillset to…read morefuture-proof my home while a whole house renovation was underway. They coordinated with the renovation contractor and did an awesome job of running CAT6a wiring (and other shielded cabling) throughout my 5,000 sq ft home to create several smart home technologies, including: * Ethernet wired computer network, fast and reliable connections to the network and the Internet. I now have both wireless (with Wifi access points) and wired networks controlled by a very sophisticated smart panel. * NVR with security night vision cameras covering all sides of my home 24/7/365. * Smart video doorbell and 10-tones chime. * Wall-mounted TVs throughout my home with all cabling behind the walls, and one ceiling-mounted TV and an iPad dedicated to security. * Wiring and control panels for automated shades for every window and patio door throughout my home. * Wired video intercoms in all bedrooms and main hallways. * Powerful antenna system in the attic with splitter connections to all TVs. * In-ceiling speakers and in-wall subwoofer with network A/V home theater receiver and related devices such as an amplifier and extender. The RefuGeek skillset is highly recommended to future-proof and enhance the security of any home; and can even enhance the quality of life for those who live in any home. Norman M. Riverdale, MD

    Very helpful and prompt..didn't take long and explained everything to me before he finished..will…read morebe using them again and recommending them to my friends and family.

    Mike the Computer Guy - itservices - Updated August 2026

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