Our washer was stopping in the middle of a wash cycle. I contacted Mike and explained the problem. He gave tips on how to check if the problem could be solved without a service call to save us the service fee! Who does that! Mike does that! I still moved forward with the service call. I took his advice but the problem persisted. He was able to fit me on his schedule within 36 hours. He came and diagnosed the issue pretty easily. The black rubber hose had begun to break down and clogged the water pump. The connecter parts was also worn on the water pump. He called in a part and returned within the hour to complete the job. After replacing the water pump Mike checked out the dryer and informed me that the length between the exhaust and dryer should be 16 feet max. He moved and trimmed the dryer exhaust hose. Then he sat me down and explained that we should be using a garment bag for any item under a foot. The reason you ask? Small items get sucked in between the barrels and a garment bag protects them. This was one of many tips he gave us to extend the life of our washer and dryer. The past appliance repair men I have dealt with love it when you don't take care of your appliances because it means more service calls for them. Mike took time to discuss tips and answer any questions. I love the person touch and he is who we will call for all of our appliance repair needs. read more

I've used Mike's services twice now and am so happy I did! I was having problems with my dryer not heating up. He began by asking questions (to try to help determine the issue before coming out). In most situations people will try to look at the appliance first before calling someone so they can try to fix it themselves. My husband is in a wheelchair and I have cancer and a broken arm so I told Mike this that way he knew I hadn't even looked to try to see the issue. He was really nice on the phone and worked with me on a good time to come out. He spent a good amount of time taking it apart and diagnosing the issue. Before doing anything more he gave me the price to fix it and asked if I would like him to do so. I said yes to fixing it even though we determined that I would need a new dryer pretty soon. I highly recommend Mike and I will never use anyone else again. He is extremely knowledgeable, his prices are good, and he is a great guy! He will give you a lot of information so that, if you listen to him, you will get the most out of your appliances. My parents and sister have all used his services also. He has all of us as customers for life. Thank you SOOOO much, Mike!!! read more

This guy is a complete weirdo. Have me super creepy vibes wanting to hang out and talk about his personal life after telling me to by a new washing machine without even looking at mine and then staying for HOURS wanting to talk to me while I was home alone. He was so weird. Gladly took 85$ for doing NOTHING. All of these reviews he has no way came from legit customers. He had to pay people off to leave him all these reviews. He is super arrogant and pushy and wont ever leave your house. He even complained about the road I live on telling me to call someone to fix it. I live in the suburbs, you call em yourself. He didnt do ANYTHING but want to talk and talk about stupid weird and random things. Even talked about a washing machine killing someone and then made me really feel uncomfortable. I worried he was going to try and do something to me after he kept trying to stay and talk and I tried getting him to leave. Dont call him. Hes lazy as hell and doesnt want to work for his money. He does housecalls for a fee and that's how he gets his money. 85 per call 5- 10 calls a day. Sounds fishy. read more

I spoke with Mike this morning concerning our stove was not heating properly and I asked about him coming to check it out. He stated he was getting ready to go out of town as it is the Christmas season however he took the time to ask me all about the type of stove and even allowed me to put it on speaker phone so he could also talk with my husband and talked him through how to get to the element on our particular brand of oven. In doing so my husband was able to find the cause of the problem and Mike told him how to find the correct one on a website from which he orders. We were totally blown away by his kindness and lack of greed in making a phone house call that he did not plan to get paid for. We will definitely use him for any future appliance needs. Thanks Mike! read more

I called Mr. Way at 8 am & by 9 am he was at my front door. I have a ten year old dryer that was not heating up & drying my clothes. He immediately got to work & even though I was nervous & thought it was the thermostat. Mr Way located the problem within minutes. It was the thermostat fuse. Mr. Way had all the parts on his truck. There was no wait. While he had everything taken apart, He vacuumed up dust & lint on inside of my dryer which could have started a fire. I highly recommend Mike Way for appliance repair. He is knowledgable & quite capable of handling any issue you may have with your appliances. He can explain thoroughly his method of repair. He saved us money by repairing our dryer, as a new dryer like the one l have, is $1200-1500 currently. read more

I called Mike earlier this week about having a lot of small black junk in the water when my washing machine was filling. Mike answered on the 2nd ring - rather than come out and charge me for a service call or a part I might not need, Mike walked through a detailed list of steps to follow to fix the situation - Mike provided the list twice and was very patient to make sure I understood what to do. It cost me $11 to buy what I needed and sure enough it worked perfectly - no more black junk and the clothes are smelling great. It is such a relief to know there are good people in the world like Mike who will genuinely just help other people without looking for something in return. Thank you, Mike - you are literally the best! read more

My elderly parents' dishwasher seemed to need repairs for a couple of issues. When I described them to Mike, he diagnosed the apparent issue for both. I was ready to ask him to come fix the problems. Mike then said it would likely be more economical to purchase a new dishwasher from an appliance store rather than pay him the cost of repairs. I really appreciate Mike's integrity and the sound advice he provided based upon what was best for our needs. Thus, he was willing to forego a repair job worth hundreds of dollars to, instead, give advice about what's best for his clients. I thanked him for his honesty. He's the guy we're calling in the future when we have appliance repair needs. Ben Weatherford Murfreesboro, TN read more

I had a problem with a clothes washer and dryer . I called Mike Way and he was able to work me into his schedule the same day . Mike came out and examined the washer and it was leaking around the water valve so Mike replaced it with the parts he had on his van .. He then turned to the dryer and took it apart to find a wore our heating element and thermostat . It was just my luck Mike had those parts to and could repair it and have it working in no time at all .. Thanks Mike for a great job .. I might ad that Mike was very reasonable too .. He even gave me a beak when I paid with cash on the repair ! Thanks again Mike for all your help .. I'll call you again if I ever need you ! read more

When an appliance breaks in your home and you're looking for someone with the skill and experience to fix it, do you think who can I trust? In our house that is Mike Way. Over the years he has been to our home to fix several appliances, including our refrigerator, dishwasher, washing machine and more recently dryer. He came to our house the next day after our call with parts in hand and fixed it within the hour. We have found him to be knowledgeable and honest with all different brands and trust his advice on whether to fix or replace. We have recommended him to several of our friends. We recommend Mike in the highest of terms. read more

April C. -- Mike is the real deal. I Just got off the phone with him this morning, January 5th, 2026. My refrigerator had freezer ice coming into the refrigerator part itself. He briefly ran me though different scenarios to eliminate any possibilities. He determined that I needed to move the excess frozen goods away from the freezer's air flow. He could have come out and charged me a service fee, but he is honest enough to save me the money. He also recommended that I purchase a Speed Queen washer 2 years ago, and it has met our needs well. I have know him since 2017 and he will not waste your time. read more

Mike came out to fix our dryer due to it no longer heating. He literally prevented our family from a catastrophe! Our cord & wires were burnt through on the part that is responsible for heating, we had lint buildup that had also started to burn. Not only did he repair our dryer but he provided education so that we know how to prevent something like this from ever happening again. Mike is extremely professional, friendly, on-time and is an absolute life saver! Thank you will never be enough, Mike! His services are highly recommended! read more

I called Mr. Mike on 12/23 and he committed to coming out on 12/26 I was the first appointment of the day and he had all the parts i needed with him. Mr Mike is the man you need to call for all your appliance needs. Mr.Mike's experience and knowledge stands out as well as his old school way of diagnosing what's wrong and correcting it in a timely manner is the main reason I always call him for issues. I recommend him over any other repair companies. service is great original parts used prices are fair. read more

Great Day for a Repair !!! Always remember ...Never Buy New Unless You Have Too... That's my Motto !! Mike Way Appliance Repair is your best source for all your appliance repair needs .. Servicing most major appliances like washers, dryers, stoves, refrigerators, dishwashers, and garbage disposals .. Licensed and Insured .. In business since 2005 .. Servicing Murfreesboro, Smyrna, LaVergne, Antioch and the Greater Nashville Area .. You will like the repairs I do for you !! I Guarantee it !! read more

Called Mike based on reviews. Mike asked detailed questions up front, when it was determined a service call was needed, he was there in less than 30 minutes! Turned out the dryer was just used up and wore out, with the heating element shorting out against the cabinet, as well as several other internal issues. Cheap GE unit that would cost more to fix than replace. Mike gave me a ton of info and advice on dryers, and suggested suitable replacement options. Good man, will use again if needed. read more

I contacted Mike to repair my oven. He was here in 20 minutes, identified the problem right away, ordered the parts, and returned to complete the work at a time that was convenient for my schedule. He even looked at a shower head for me. Very professional, straight talker, knows his stuff! All costs were as estimated and fairly reasonable. I couldn't be more pleased. I'm definitely adding Mike Way Appliance Repair to my contacts. Thanks, Mike. read more

I had a problem with my dryer not powering on. I called for an appointment & Mike came out immediately & fixed it with new factory parts. It runs great now & I appreciated his quick & excellent service. I will definitely call him for any future repairs & recommend him to my friends & family. read more

Mike is a great guy. He came out and gave me solid answers on my refrigerator issues. He made recommendations on what he would do. I am very pleased with the service provided. He did not drag it out or beat around the bush. I will be calling Mike Way in the future with any appliance issues. read more

First time having Mike repair one of our appliances and we will definitely call him again for other appliance issues. He is very knowledgeable and provided great beneficial advice for our dryer as well as our washer. I highly recommend him. He was on time and reasonable priced. Brian read more

I had Mike come out and perform work on my wall oven . I couldn't get anyone scheduled for 2 to 3 days and he came out within an hour. He determined what the issue was quickly and made recommendations on which way to proceed. Very professional & personable ! I would highly recommend read more