Offered to purchase a truck at the internet advertise price. It was available. The dealership…read morerefused. They wanted and additional $899.00 for window tint and $225.00 for wheel locks. These were not mentioned on the internet listing. (see pictures) I filed a consumer complaint with the Texas Attorney General. They can investigate violations of the Texas Deceptive Trade Practices Act. You can file a consumer complaint too. TexasAttorneyGeneral.gov

Went in to look at the Mach E mustang and felt pressured into buying the vehicle. One of the sales…read morepeople that do the actual numbers was very rude and disrespectful. He had asked me what I wanted to be at, I then told him and he said good luck in a rudely manner and walked off. Will never do business here. I went to Silsbee instead, they worked with me and were very polite. I even got the numbers I was looking for with gap and warranty. So Robert's Ford will never get my business and I will never refer someone to go here.

I was in the market for an enclosed trailer. I found some options on their website. I used the chat…read morefeature and text with Montana. He was helpful and informative. I set up a time to meet him and he went over the trailer with me then the technician checked it all (lights, brakes, tires, etc) and did the paperwork. All went smoothly and they were a pleasure to deal with. I would use them again

bought a 4h gooseneck horse trailer a few yours ago , went to buy a flatbed trailer , they were…read morerude , insulting , and instead of being greatfull to get a return customer , they acted like I was bothering them , instead of correcting the confusion they created by not knowing how to read , they basicly said to go elsewhere ., guess what I did , will never go there again , neither should you ...

Kenworth worked on my truck on 4/1/2024 to replace my gaskets and screws. They only replaced my one…read moregasket on too and did not do any other work but still charged me as if they did everything they said. Please see receipt. Don't go to this Kenworth at all.