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    Mud Bug Motors

    1.0 (2 reviews)

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    8 years ago

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    Bolton Dodge Chrysler Jeep Ram

    Bolton Dodge Chrysler Jeep Ram

    2.3
    (27 reviews)

    I buy cars more often than I probably should usually every 2-3 years like clockwork. I also come…read morefrom the industry, so I'll be the first to admit: I'm not the easiest customer. Pricing games, forced add-ons, and sales tactics don't work on me and I'm upfront about that from the start. I spoke with five other dealerships during this process, and honestly, most of them missed the mark. Too many games, not enough transparency. Originally, I reached out to Elizabeth Patten (listed as Internet Sales Manager), but she let me know she had moved to a different department and pointed me to Rami Hammad and I'm glad she did. Rami was exactly what you hope for in a car-buying experience: straightforward, responsive, and zero games. He's personable, sharp, and actually listens something that's become rare in this industry. It felt like dealing with how dealerships used to operate. If you're in the market for a vehicle, new or used, do yourself a favor and ask for Rami. He'll take care of you the right way. And to management whoever hired him made the right call. As long as he's there, you've got my business.

    Took my 2021 Challenger 1320 in for some service. Dropped off on Monday, done on Thursday the same…read moreweek. The service writer, Aly, was very pleasant to deal with. Top-notch. Major issue on the day of pick-up. I have other than factory GPS with cameras/alarm when the service tech was done with all the work. I got a warning that the car had left the dealership. So I checked the Drone Mobil app to see where the car was headed. Caught the speed it was going at 93 mph and snapped a picture of the speed at 89 mph and slowing down. Can't prove that he was doing over 93 mph, but the car was already slowing. So use your imagination from there. Can't even begin to tell you how upset I was at the situation. So I called the dealer even before the tech was back from his test drive. I talked to someone, and they put the service manager on the line, and I explained to him what was going on. Of course, he was upset. So I got off work and went and had a face-to-face with him. He was very apologetic that one of his techs would do that in a customer's vehicle. Said he and the shop foreman were going to have a one-on-one talk with the employee. And then with the rest of the techs. Did they lose a customer for life. I'm not sure yet. But as I write this review I don't think I will ever go back to them. Sometimes one bad apple can ruin the whole bunch.

    Mud Bug Motors - car_dealers - Updated August 2026

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