Constant employee change. Went first time to do a fleet oil change. Things went great. Second time…read morethere was new employees that could not figure out the computer and do a fleet billing. I had to leave and find another place to get my oil changed. They never seem to be busy and now you know why. They chase customers away.

Customer service was very welcoming and polite . Everything was explained to me before being done…read more.will be back

Amazing people you want a shop that's gonna care about your money like they do your car then look…read moreno further family owned and you can tell! They spent a week helping me find the perfect parts and leading up to me dropping my car off helped with every step honestly saved me 2000 dollars I can't recommend these people enough Annette makes you feel heard and Tony miller called me himself to verify this is the route I wanted to take and it took them less than 2 business days to get it completely replaced and running right ready for it's next tune up thank you Mrs Annette and Mr miller for making me feel like apart of the family 10/10 will be bringing all issues to them for the most realistic solutions for any and all transmissions issues don't waste time call today!

Great shop. They were recommended to me by my regular shop as they didn't work on transmissions…read more Very honest, not out to take your money. They didn't want to just "band-aid" my problem as they didn't want me to waste my money. Very pleased with the work, the turn around and the cost including the warranty.

Had a minor repair, came in and was taken care of so quickly and professionally!! Highly recommend!!read more

I was at the shop when another person who commented on here and said things that was not true. The…read moreowner is very respectful to everyone, gets everything done. People just expect mechanics to drop the car they are working on to work on theirs. Theres a line and people can follow it or not. Its really not that hard to grasp.

My experience was a five star rating. I had brakes and rotors all around my pick up truck…read more The service was top notch, and I was informed step by step on the procedure. They even brought me inside the bay to show me another issue that would soon become an issue if it wasn't addressed. I'm going back soon to have the shock service done to. Ms. Carmen was the manager on duty, and was very educated on everything that was taking place. She was very professional, and seemed to share a great relationship with the staffing that took care of my vehicle. The Independence location in Charlotte, NC has outstanding customer service. Plus the restroom and main lobby was very clean and welcoming. Thanks

My car has been having issues for months with the transmission and we took it to AAMCO to have them…read morefigure out what the issue was. First they said they didn't know, then they said they had to rebuild the transmission. We paid over four grand to have them rebuild it, and then the issue kept happening. We took it back and they said it's the spark plugs now. Paid 700$ to have them fix that, and the issue is still happening. at this point I am not comfortable bringing it to them again. I don't know if they've been lying to me, not fixing what they said they were fixing, or just incompetent, but I will not be going back to waste more money on their "services". *EDIT* We went and got a second and third opinions from other mechanics, they all said the issue with my car is what AAMCO "fixed", and AAMCO is still trying to claim there's another different issue we have to pay for. Absolutely ridiculous that they keep lying to us and trying to steal more money from us. Please do not waste your time and money going here. The disrespect is insane.

Replaced transmission went to pick up and it would not start. Why? I had a fairly new battery…read more After year and half, right after warranty ran out, transmission started changing hard. I took it back, cost me another $$$. After another year and three months more issues. Oh yes did I tell you after BOTH times of working on it my mechanic that does my oil change had to tightened bolts that were loose and about to fall off. On the third time I went elsewhere. I now have a warranty that is good anywhere in the US and 10000 miles. So yes I would say GO ELSEWHERE. I've heard of others having problem with them as well since I've been

Their customer service they tell you to hold on and never come back to you very very poor customer…read moreservice

Best transmission shop in the city. Staff is amazing and will have your ride back on the road in no…read moretime. Very fair pricing. Highly recommend.

Outstanding, professional, reasonably priced and believe me when I say I received multiple…read moreestimates from all around town! Excellent customer service. I would highly recommend Warren Transmission to anyone and will certainly continue to use their services. Jeremy and the crew are the best in town!!