Great, honest people…read more I've had my axle replaced, engine repaired, oil changed, etc. They don't overcharge, they're fast, effective, and very personable.

Got my transmission flushed and filter changed on a Porsche 911. Fast and great service! Would…read morerecommend! 2nd time using them.

I recently had to have an inspection done on my dad's GMC Canyon and I noticed that the brake…read morelights weren't working so I took it to Firestone in Belmont. They weren't able to fix the situation and they advised me to take the truck to a dealership or to an electrical mechanic. So I went to Victory Chevrolet in Mt. Holly and the service advisor told me that I shouldn't waste any money in the vehicle because it was old and smelled liked mold, mildew and had the worst water damage he's ever seen. Needless to say I was disheartened and didn't know what to do so I looked up mechanics in the Belmont and Mount Holly area. This is where I came across R&M Auto Center, their reviews were almost perfect so I called them up and the front desk was very helpful, professional and pleasant. She set up an appointment for me relatively soon. When I arrived, I spoke with Cameron and explained the situation in detail with the brake lights, the driver's window not going down and locks not working. He assured me that it would be taken care of. He also reiterated that the diagnostics fee was $103 and if they didn't resolve the issue in the first 45 or hour then there would be an additional charge for each additional hour. I left my vehicle overnight and when they call me back the next day, to let me know what the issue was, I was worried but Leslie explained that they found the issue and it was a simple fix for the brake lights. I was extremely happy about the price because I was thinking the worst. They finished my vehicle and did my inspection as well in a timely manner. When I picked up my vehicle I was surprised that the driver's window worked and the locks on the truck worked as well and yes the brake lights were fixed. They took care of everything and didn't try to exploit the situation. Overall, I would definitely recommend R & M Auto Center for your vehicle's repairs because they are truly honest, upfront and do great work on your vehicle for a very fair price.

They use quality Aisin Toyota replacement parts for my Toyota Corolla. They also use the correct…read morepink coolant to refill my radiator for the water pump replacement. The only recommendation I have would be that they should break down the cost of parts, and labor seperately when they do a quote. There is also a seperate environmental fee for the service. They also left my car unsecured overnight with all of the doors in my car unsecured parked outside of the parking lot. Security should be important for all customers cars especially when they are park on the outside of the repair shop. They are busy so you will have to wait a few days for the repairs to be completed. The man I spoke to got upset on the phone when I asked him to break down the cost of parts and labor for the repair

Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

From the owner: Welcome to Primes Auto Service — Your One-Stop Automotive…read moreDestination. Located in the heart of Charlotte, Primes Auto Service is your full-service automotive repair and collision center, proudly serving local drivers, fleets, and national accounts. Whether you’re here for a quick service or complex repair, we deliver precision, speed, and unmatched customer care. We Do It All Under One Roof: • NC State Inspections (including emissions & safety) • ADAS Calibrations for advanced vehicle systems • New & Used Tire Sales • Tire Mounting, Balancing, & Flat Repairs • Wheel Repair & Refinishing • Complete Auto Body & Collision Repairs • Aluminum Panel Repair & Paint Work • Frame Straightening & Insurance Work Welcome From preventative maintenance to full body restorations, we’re equipped with the tools, technology, and team to handle it all — fast, affordable, and done right the first time. Why Choose Us? At Primes Auto Service, we don’t just fix cars — we build trust. Our team is committed to honest diagnostics, transparent pricing, and top-quality workmanship backed by years of experience and the latest repair standards. Conveniently located | Fleet welcome | OEM diagnostics | We accept all major insurance

Second visit with these guys, failed to post 5 last time…read more These guys are knowledgeable, friendly, communicative and efficient. I'll continue to use them and refer family & friends. *new address is 103 Browntown Rd. Belmont, NC

The guys at this shop are dishonest and don't take accountability for serious mistakes. I…read moreunderstand mistakes happen and if they had handled it well, I wouldn't write this review. I brought my car here for a routine oil change. I thought everything went fine until I discovered the oil had leaked out all over my garage floor. I saw the oil on a Friday and this shop is closed weekends so I left them a voicemail over the weekend. I couldn't drive it to a different shop because there was no oil on the dipstick when I checked it. I spent the entire weekend stressing about if they had done permanent damage to my engine and couldn't drive anywhere. They didn't even bother to call me on Monday- I had to call them again. I had it towed to their shop and when they called me after looking at it 4 hours later, they proceeded to lie about what caused the leak. The tech tried to say the oil plug leaked but that happened "for no reason", not because they didn't tighten it the first time. Anyone who knows anything about cars knows that oil plugs don't loosen on their own. They lied to me to avoid responsibility and assumed I wouldn't know anything about cars. I asked to speak with a manager who admitted they "may not" have tightened the oil plug which is absolutely what happened. He never offered to refund the oil change or do anything to apologize and try to make the situation better. I told him he needed to refund the oil change. But that doesn't cover the tow, Uber, taking a day off from work, having an huge oil stain on my garage floor, and the stress. I also do not appreciate being lied to. I cannot recommend this shop because they did not take ownership of a serious mistake that almost permanently damaged my engine, and did not make the situation right.

Had some work done last year, simple fluids (brake and tranny) but the guys here did it at 1/2 the…read moreprice or even 1/3 the price of other shops in the area. Great people. -Chris N

I see that it is now closed down, I have been going there 25+ years and he was very honest and…read morealways knew us by name. I wished I knew why it all of a sudden has closed.

These guys are very good at their job, can work on older BMW's, MB etc. (like old, 1980's -90's…read moreBMW). They can diagnose it, fix it and get it done. The main thing is that they are honest.

Heard good things about these guys through the BMW club as doing quality work at competitive…read morerates.. CEL lit up while we were visiting family in Charlotte and gave them a call. They were able to schedule me in on short notice, diagnosing it as a warranty covered issue. I was able to delay repair until we returned home. Shop was clean, organized, and offered custom performance upgrades. Highly recommend. The Club was right again.

They do good work they just tax on the parts they sell you. They don't use aftermarket parts you…read morepurchase only theirs because they are back by a "lifetime warranty". I got my TPMS valve stem replaced 1 for $148...But I got this lifetime wheel alignment for $200 so I guess it's worth it. They also do inspections for $50 so that's better than the dealership. The customer service is good they show me what it is, the price, the time it take to do it.

I can agree with all the other comments. they're running a scam shop. Francisco Ramos the manager…read moreis in on it. He hung up on me after they tried to say things wrong with my car but no proof. Suki also lies about the final price and they forge your signature to say that you authorized the charges for the work they did. dropped my car off at 8am and had to call them at 3pm asking where the car was. Was hung up on and then had to call back again only to be put on hold. Tensions escalated until I had enough and called the police. The then did everything in their power to get me out of the store as quickly as possible when the police arrived. Terrible reviews and business practices.

Amazing work. Super high quality and a good price. These guys stay busy but are worth the wait if…read moreyou can. 100% would use them again.

From the owner: We Specialize in fleet preventative maintenance and repairs, along with RV services preventative…read moremaintenance services, emergency repairs, HVAC systems, Propane system diagnostics leak detection and prevention, winterizing and roof maintenance and sealing, slide out services, wheel bearing services, motor coach maintenance, Air Brakes, electric brakes, and hydraulic brakes, generator repair and maintenance services on gas and diesel generators, A/C system cleaning, Battery testing and replacement 12v and 24v systems, lighting repairs, replacement, and upgrades, We offer mobile services around the clock to provide less down time for vehicles in your fleet. DOT compliance inspections on all vehicles and trailers to keep peace of mind the next time you’re stopped at an inspection location by DOT. we also have years of experience in school bus safety inspections and offer a preventative maintenance program for school bus fleets of any size. Lastly we offer routine maintenance on your everyday car truck or suv. Battery testing on location mobile battery replacement charging system diagnostics along with brake services suspension repairs lighting system repairs coolant system repairs computer diagnostics and much more. We support our Troops, Veterans, Seniors, & First Responders.