This is a smaller body shop and sometimes that can be a crapshoot, but this one was excellent!!…read moreNothing against the big chains, but I was able to deal directly with the owner, Matt, and felt like my car was going to more personal attention. The workmanship was great and Matt communicated well with me throughout the process. The cost was also 40% less than the big guys.

Outstanding experience from start to finish. The service, quality of work, and follow-up were…read moretremendous. Matt, the owner, is extremely professional and clearly takes pride in making sure everything is done right. The value you receive for the quality of work is top-notch. I highly recommend him for any of your collision repair needs.

Got my transmission flushed and filter changed on a Porsche 911. Fast and great service! Would…read morerecommend! 2nd time using them.

Great, honest people…read more I've had my axle replaced, engine repaired, oil changed, etc. They don't overcharge, they're fast, effective, and very personable.

I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Great service quality and value. Found our new mechanic in Charlotte, which is always one of the…read moremost important things!

I was instantly impressed with how classy and professional their waiting area is. I came in for an…read moreoil change and to be honest, I wish it took longer. Waiting there was the most relaxing part of my day. The staff was professional, HONEST, and very informative. I will most certainly be back! I was informed the wife of the owner decorated the layout. As a builder, I must say your attention to detail is outstanding.

I made an appointment using their third party app for a front end brake job.When I got to the shop,…read moremy appointment time had been changed from 830am to 2:30 pm and was advised they would not honor the price quoted by THEIR app.Classic bait and switch by" Honest-1 Auto Care.

I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

Stephen and the team at Matthews Service and Repair are the real deal. A few weeks ago they handled…read morea brake job on our Suburban and did absolutely outstanding work -- thorough, fair pricing, and clear communication every step of the way. Came back today with a tire issue on my Honda Pilot and Stephen took care of me right away. This is the kind of shop that earns lifelong customers. Honest, skilled, and treats people right.

Affordable, dependable, Stephen & Giancarlo run an honest repair shop. Just look at the number of 5…read moreStar Reviews they have.

Patrick at Auto Tune quoted me $35.95 for 5-quarts of Mobil 1 European Car Formula Full Synthetic…read moreMotor Oil 0W-40 (manufacturer recommended) and charged me $151.96. * Even if they used twice as much (10-quarts) which exceeds the capacity by nearly 3 quarts, that would still be less than $72 in materials. I was quoted $28 for a Bosch oil filter and was charged $45.88. * Joe, one of the owners stated that they make their money on marking up both materials and labor. I understand a 10% mark-up or even a 20% mark-up on materials, but I was charged a 345% mark-up My bill w/inspection was $295.78. That's over $265 ... for an oil change! *Image of actual receipt included here

Service was great. Always happy to bring my vehicles there for quick reliable serviceread more

I needed an oil change on my company fleet vehicle before getting back on the road Monday, and this…read morevisit to Firestone on Providence Road ended up being a mixed experience -- but ultimately, they got the job done. I initially called to ask about a weekend appointment and was told, rather abruptly, that the next opening was Tuesday and that Saturday and Sunday were completely booked. That didn't sound quite right, so I checked online. Sure enough, the SAME location showed a noon appointment available Saturday. I booked it, received confirmation, and even called Saturday morning to make sure the appointment was legitimate before making the drive over. That disconnect between the phone information and online scheduling was frustrating and could easily have sent me somewhere else. When I arrived for my noon appointment, Charles checked me in and told me to expect about an hour and a half. I had brought my laptop and planned to get some work done while I waited. This is a small waiting area -- only about five chairs -- and this location gets BUSY. The phone rang almost constantly, customers kept walking in, and I overheard that they were dealing with a staffing callout that day. To Charles's credit, he handled everyone who came through the door and didn't allow impatient customers to rush him. I respected that. Unfortunately, the estimated 90 minutes turned into about 2 1/2 hours. My car was finally ready around 2:30. The saving grace? This Firestone sits in a large shopping center with plenty of places to eat and things to do. I discovered Lula Banh Mi & Bakery nearby, and now that I know what's around, next time I'll drop off the car, grab lunch and come back later rather than spending the afternoon in the waiting room listening to the phone ring. I also ended up having a lovely conversation with another woman waiting for her vehicle, so sometimes you make the best of things. Bottom line: the scheduling communication could improve, and the wait ran considerably longer than quoted. But they were clearly short-staffed that Saturday, the shop was busy, and my vehicle ultimately received the service it needed. That's why I think this experience deserves some grace rather than a harsh review. I'll use this location again for my fleet vehicle. Next time, though, I'm dropping off the keys and heading straight to lunch.

I brought my SUV in for an inspection and a tire rotation. In the end they ended up costing me over…read more$300. As soon as I picked my car up there was a loud grinding sound when I would accelerate. I took it back in the shop. They lifted it up to take a look. They said I likely had a broken motor mount. I was planning to leave town immediately for the weekend. I called every ford dealership in or within 45 min of Charlotte. None could take my car in same day, or if they could, they wouldn't fix it until Monday anyway. So I got a rental car for the weekend. Got to and from the rental place using Lyft. When Ford had a chance to look at my car, they told me the engine oil cover had been installed upside down. That's all the issue was. Firestone had taken off the cover and reinstalled it incorrectly. I know they had to have done this, as they put a completed oil change sticker on my windshield! I was not charged for an oil change. So by the time I had a rental for the weekend $257 plus at least $50 in Lyfts, my tire rotation and sticker cost me over $300 because of Firestone's incompetence to know 1. I didn't ask for an oil change and 2. Go to do one anyway and reinstall the cover upside down. I'd take my business elsewhere.

Great service. Very attentive, responsive, fair and honest. Will go back again. I called in a…read morepinch. I need help with a gas smell leak in my car and I couldn't figure out what it was so I went to Blacks to see if they could check it out. They did check it out and didn't charge me anything it was a great service and I was very happy and I did find out what it was so I was able to go get it fixed at the dealer

First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

This shop is EXTREMELY overpriced. I took my 2008 Rav4 in to have the AC fixed and was quoted over…read more$3000. I took it to another shop and got it done for less than half that for the same quality work.

Went in for check engine light. They found gas cap bad. Replaced cap $85.00 and $250.00 inspection…read morefee.