brought my car in to get tires changed, the offered the free multipoint inspection which was…read moreamazing and they changed my tires. thats about where the good ends. I pick the car up and I get told all 4 of my brakes need to be changed as they are "metal to metal all around". i knew that was not true because no way did all 4 pads go bad on the car after having brakes done all around less than 5K miles prior. fast forward to having a different mechanic look at it and one corner was bad due to a stuck caliper. all other pads were just about brand new. would recommend for tires but be very cautious of being upsold a service you don't need

'Do not go to this location....crappy customer service, crappy work ethics, & unfair charges…read more. Very unhappy NH veteran... Loyal customer for the past 10 years plus.. I dropped my car off to get my winter tires put on, oil change & wheel alignment.... It was at 11:00 am... waited for a call like usual never got one..they close at 4:00 pm.. 3:30 I called only to be told I was called many times.. I asked him what number.. he claimed he was given the wrong cell number..Being a 10 year customer I know my information is in the system.. when questioned about that I was told they upgraded to a new system 2 years ago.. my response was I'd taken both of my cars there within that time frame.. So lies!! After all that I was presented with a 300.00 plus bill due to a stud breaking off allegedly.. I thought if you broke an item during a service you should have to fix it.. not add another 80.00 dollars to my bill. I will never set foot in this location again as the service is terrible.. I'll take my business to the Littleton location as I like VIP.. I just won't be treated like this by the folks in the Woodsville location!!!

Cory is god sent. In an emergency situation he was able to save us to get back home when my tire…read morewas flat. We seriously had no hope. On a Sunday, every place closed and he was willing to stay a couple extra minutes late to help us. We could not be more grateful and thankful to him. Thank you so much again Cory.

I would do lower if I could......where to begin....new to the state of NH...regsitered my car - and…read moreneeded an inspection. Sounds easy enough. I was just inspected a few months ago in RI - have always brought my car to the dealer for all servicing and have followed the recommended schedule from Subaru and have done every suggested item my dealer has suggested. I was just at the dealer for 4 new tires (recommended) a wheel alignment, and oil service. I'm assuming the inspection will be a lay-up. Not so fast. The expertise here noted some movement in the rear right suspension - and for $750 they'd be happy to fix it. Having just had the car looked at - and no such problem noted - I opted to go back to my dealer with what they folks at VIP cited. I asked them to fix if there was a problem. My dealer called me and said - we don't mind fixing something that is broke - but you don't have any problems with your rear right suspension. I asked that to be put in writing - they said no problem. I called VIP and informed them. They asked to see it in writing and then I would be issued my inspection sticker. I had to schedule a new appointment fot this meeting - and when I arrived - lo and behold - my Subaru authorized dealer's written word was not acceptable. I had an authorized Subaru dealer with certified subaru mechanics review the car. They stated in writing that the car met all Subaru requirements and there was no excessive wear in any of the suspension. I presented this paper to them. Nope, not good enough - they know better. They imply in words and actions that they know Subaru standards better than a subaru dealer and their certified mechanics. They suggest I find another dealer - a not so nice man in beard just about threatened me and stormed off when I stated they went back on their word. Well - I am opting for a different place to complete the inspection. I will never, ever, ever recommend this place to anyone. In fact - I will go out of my way to share this experience with anyone and everyone. You can't fix dumb - and then toss in stubborn and ignorant. Best of luck to anyone who goes to this place.

Courteous and professional. You stay in your vehicle while the oil is being replaced. They use…read moreonly full synthetic oil. My wife's Volvo wagon had a bulge on the inside of the front tire which could have ruptured and they pointed it out to me. Decent, reliable, old school shop!

Brought in a 2009 Charger for an oil & filter change, and the oil filter was never even replaced! I…read morewonder if they even changed the oil? I changed it myself yesterday, dont trust this shop!

I have been bringing my vehicles to Gills Point (used to be called Vianor) for over 10 years. I was…read moregrateful that Dana stayed on as manager when given the opportunity, as I knew the quality and consideration I have seen delivered would remain constant. I now live 90 minutes away and have tried a few shops nearer to me for a few simple things but never received the honesty and reliability that I have with the Montpelier location with knowledgeable Dana at the helm. So now I drive 90 minutes to have any necessary work done, even if it's just an oil change. Highly recommended!

I brought my 2015 Audi Cab in for an oil change, inspection, and brake work. Dana understood my…read moreneeds and handed it off to Chris. Courteous and friendly interaction with competent service. The invoice was for considerably less than I anticipated and I drove away in my safe vehicle with a smile on my face. I have been a loyal and satisfied customer for over twenty years and have no intention to even look elsewhere. Thank you to all the team members at Gills Point S.

This auto care center at Walmart in Woodsville NH is awesome!! Great job done, professional and…read morefriendly service, went the extra mile on customer service. Shout out to Ian, the Team Leader and Shawn the additional mechanic, both were excellent. 5 stars!

This shop is a fantastic example of what shops should strive to be these days. They are very…read morewelcoming and very responsive to customer inquiries. All the people there are quite friendly, including the techs which is a pleasant surprise. I would highly recommend this shop to anyone who wants their vehicle taken care of in a professional and timely manner.

Outstanding service from the front office all the way to the Mechanics in the back! Being a small…read morebusiness owner myself, my time is limited! Jen goes the extra mile to do service quotes, hunt down parts and keep you up to date on what's going on! The shop is quick and the quality of work is exceptional! Sean runs an amazing business with amazing people and I can't recommend them enough! The customer service you receive is worth just as much as the work being done! Thank you guys for all you do!

You saved scouts! I wanted to extend our deepest thank you to the folks at Gills Point S Tire and…read moreAuto Service. They literally rescued stranded scouts (and one very anxious Assistant Scout Master). Long story short. My truck was overheating three and a half hours from home, and over an hour from where I needed to be. I limped into the service station at 4:40 on a Friday evening (20 min before closing for the weekend). Without any delay, the team got to work on my truck. They used connections to get parts very quickly and started immediately. Within an hour we were back on the road and made it, safely, to our destination for Winter Trek. I cannot express my gratitude for your willingness to help, expertise, professionalism and commitment to community. The Scout Law and Oath dictate commitment to these values. You showed these boys, firsthand, what it means to live them. You put your personal plans and obligations aside to help others. The boys will have that "adventure" memory along with the planned adventures in the winter wonderland that is Vermont.

Very accommodating with scheduling appointment, including working with my last minute change. They…read morerepaired my tire while I waited and mechanic explained their findings to me. Highly recommended!

I asked to have all four of my brakes and rotors replaced and front two calipers replaced with my…read moreown parts, and he did it without me present, in the snow, and in a timely manner. Hats off to him, I definitely recommend using his services!

Great mechanic. Good family man who is very knowledgeable with repairs. He doesn't waste time and…read morewill help you save money if he knows it will become a money hole.

I called to inquire about service and while I was in the middle of asking a question they hung up…read more Thanks for nothing.

I've had two excellent experiences at VIP tires in the past year. After shopping around, I…read morepurchased winter tires in December at a good price (Nokian Hakkas). I had a short-notice road trip and VIP fit me in despite being booked solid all week. Just had another good experience when I switched back to all weather tires in early May. Good prices and great customer service, with Mark in particular going above and beyond.

I cannot say enough good things about VIP Tires in Barre, VT. I drive all the way from Thetford…read morebecause this location is, hands down, the absolute best around--and completely worth the trip. Nick is a superb manager who clearly treats his staff with respect and care, and that culture shows in every interaction with customers. You can feel the thoughtfulness, professionalism, and integrity the moment you walk in. Addie was incredibly attentive and supportive when I had questions and asked about additional work on my car. Her attention to detail and clear communication made me feel genuinely cared for, not rushed or upsold. Aiden did an amazing job--fast, efficient, and thorough--and went the extra mile by offering helpful advice on maintaining my windshield wiper blades. That kind of guidance may seem small, but it speaks volumes about the pride and care he brings to his work. I've already told family and friends, and I truly wouldn't trust my car with anyone else. VIP Tires in Barre has earned my complete loyalty. Thank you all for consistently outstanding service!

I can't say enough good things about VIP. I desperately needed new tires last week and they worked…read morerelentlessly to solve my issue at a good price. I would not have gotten home without them. I've had my state inspection and oil changes done here, as well, and have only good things to say about their workmanship. They gained a loyal customer!