They were able to diagnose my issues in a short manner, very attentive friendly and cost effective…read morefor every thing I had.

Skilled lead mechanic (Peter Bormann), but lots of bill padding. $30 for 25 sec code readout?…read more Also had some repairs and then shortly after ordered some tires. Tires mounted with a note: car will not pass inspection next month. Then let me know before I sink hundreds for 4 tires! The structural rust would have been evident at time of repair visit. Even the local highway department stopped using them years ago. At one time, Mann & Machine were the only ones I'd go to - not anymore.

May 1, 2025 (The Red…read moreBalloon) This is NOT some one-off review... it merely follows and confirms the review I gave this business in October... Cliff, Dominic, Jacob... and the gentleman hidden beneath my vehicle handling the oil drop... In a word: Superlative... In late October... I had mentioned to Jacob about distributing helium balloons to the kids while they waited patiently for the vehicle service in mom/dad's car... it was just a suggestion... I did not think he would take me literally... But he went further... I was the destination of the idea he ran with... After a 5-minute wait, I received an oil change today in addition to a safety check... tire pressure check... vehicle lights... and car wash... (the high center brake light assembly was also changed!) With humor... aplomb, dignity... and professional assessments of my truck... And... Jacob handed me a coveted red helium balloon... Perhaps it is just symbolism... but this gesture is far-reaching... this cements my go-to place for service... Not just a simple symbol... but an assurance of consistency in service standards... I am carrying the spouse in my truck... others are carrying kids... Truly... they are most important cargo of all... Thank you for such great service! Tom Baker

I was hoodwinked into saying ok to their "let's do the oil change/air filter change BEFORE the…read moreinspection" and was thereby TRICKED into spending over $300 BEFORE they did looked at the truck's under body which FAILED inspection. If I had known the truck would fail inspection, then why would I spend over $300 on the old change and air filters? The order in which the two services occurred is DELIBERATELY DESIGNED so that the company can MAKE MONEY before failing your inspection. THIS IS SURELY NOT A GOOD BUSINESS PRACTICE. BUYERS BEWARE. AT THE VERY LEAST, BE SURE TO INSIST THAT THEY PERFORM THE INSPECTION FIRST. DON'T BE HOODWINKED.

These people are awesome. We were traveling from out of state and our check engine light goes on…read more We stopped there, they took the time to hook up our car to the computer to diagnose the very simple problem. They didn't charge us anything. The kindness was so much appreciated!

Great team, accommodating on timing and phasing work, fixed issue quickly, reasonably priced…read more Highly recommend.

Had a minor car issue and they took us in and fixed it within 30min, gave a small reasonable…read morecharge. Got to meet their dog Scout who was super friendly and made this a fun visit.

Helped us out in a pinch. We were on a trip through Vermont, and after a Tire Warehouse had to…read morebreak a lug nut off to get a tire off to fix a leak, we were in Warren with a car that had a tire with four out of five lug nuts. Since I knew it might be a part they might not have, I stopped at the auto parts store down the street, picked up the lug nut and stem, and brought it to Hap's. They had it fixed 20 minutes later and it cost 20 bucks.

My wife and I just purchased a 97 Miata from Walker just over two weeks ago. I took it in to be…read morelooked over by another shop a couple days later to just examine the state of the vehicle and perform any normal maintenance that might need to be done. Upon closer inspection we found that not only did 2 rear brake calipers and 4 brake pads need to be swapped(the rear brakes barely had any pad left), but there were 2 large bends in the frame below. See photos below. Trying to come to terms with this problem, I decided to just pay close attention to the car on the road and to move on. Just 10 days later the car stalls on me and starts making loud knocking noises. I pull over, check the oil (fine) and go home in frustration to deal with getting it towed the next day. Fast forward two days, the car is on a lift, sub-frame removed to inspect the crankshaft and lower parts of the engine and I'm now being told I'm better off buying a new engine. Two weeks in, I'm going to have spent thousands on a car that I've put less than 300 miles on. I understand used cars are used cars, but I figured I'd reach out to see if Walker could offer any assistance given the unfortunate circumstance I'm now placed in. After finally managing to get someone to speak with me, I've been told they'll do nothing because it worked when they had it. I was even told initially that the undercarriage is in good condition. Did they not see the massive problems with the frame? I thought buying a Mazda from a Mazda dealership would imply the vehicle would leave the lot with brakes and last. Very dissatisfied, would not recommend!

I've lived all over the U.S. with Volkswagens and this is consistently the best place I have ever…read morehad my car(s) serviced. I have the Turbo Diesel Golf which is an unusual car up here due to its lack of availability in Vermont. When looking for a good place to service my car I inquired with other Volkswagen diesel owners in VT and they all said that Walker is the best. I was surprised that a dealer was everyone's top choice but now I know why. Initially I was shocked at the way in which the service people communicated with me. Totally down to earth demeanor with a clear desire to understand what is going with your vehicle. No questions are stupid questions here. These guys are patient like VW Saints. Seriously. You're never made to feel like you're wasting their time. (They're all great guys but Terry is especially fabulous). The other tremendous thing about Walker's service department is the practicality with which they treat the repairs. The outrageous estimates I used to get at other places are consistently countered with more cost-effective solutions at Walker. I love "Erma" (yes I named my Golf) and Walker keeps her driving and thriving.

Very friendly and helpful staff! The mechanics know their stuff. I needed a place to get my car…read morefixed right away and have a limited schedule, they took me right in and answered all my questions. They also saved me a lot of money by letting me know that things I thought I needed, I actually didn't need. They also searched different parts stores to get me the best parts for the least amount of money. Highly recommend!!

Great service. Been going there for years. I went to another tire place before and KW is better,…read morequicker and has better prices. Definitely recommend. Top tier customer service.

We have had 3 vehicles serviced at Village Car Company for many years, they've done all of our oil…read morechanges, brakes, rotors, inspections, suspension repairs, seasonal tire swaps, and even heater blower replacement. Always friendly with good prices, just an honest place to deal with.

I was very surprised to read the review posted here. For many years I had my new vehicles serviced…read moreat the places I purchased them: Automaster and Burlington Suburu. Looking for a place to bring my newest Honda two years ago, I decided to find somewhere closer to home, as I no longer drove into Burlington every day. My son had purchased a car from Village Car Company several years prior, and I was impressed with the whole transaction, so I decided to give VCC a try. The most important things to me in a mechanic are knowledge of my car, and honesty. I find Mark to not only be knowledgeable and honest, but to be professional, reasonable and very pleasant to do business with. I never feel like I have been misled or ripped off, as I have with other businesses I have used. Taking my car to Village Car Company has been the best decision I have made since purchasing my new car: I have not been disappointed and could not recommend them more highly.

I bought 4 used tires from them, I was low on funds and had a bubble in my tire. The tires they…read moresold me had a hole in one of the sidewalls where it shouldn't be repaired. Got it patched anyways and it's still holding up. I would say have them mounted at their shop in case they've got defects and have to replace them. Good place for used tires at a reasonable cost

Got 8 tires from Budzen for great price, great service. We're all driving on used tires! these…read moreworked perfectly. Will always go back. paid a third of what they would cost new and have plenty of tread left!