reat price Veteran garage door service really provided over…read morethe top customer care today. I found a broken spring on my garage door at 7:30 AM on a Saturday. I called Veteran garage door service And spoke to a live person from their answering service. She took my information and then within just a few minutes their office was calling me to set up an appointment. They gave me a time of when to expect a technician to call. That technician Kevin was texting me and letting me know of his ETA and he was exactly on time. 10:00 am . He showed up in a clean well marked vehicle and he was outstanding. He assessed the situation gave me a very fair estimate, and then was able to provide his expert opinion on some other things that could be changed if I wanted to. I took his expert advice and replaced a lot of old items on my 10-year-old garage door. I've seen a lot of my neighbors garage doors of the same age fail with much more severe consequences than mine. I was very pleased with the entire experience, and the pricing was very fair and well within market. Yes I would refer them to anyone. And ask for Kevin. He is the kind of technician that anyone would be proud to have working for their company.

Punctual, friendly and honest. We received a quote for a newer opener and he inspected our 12 yr…read moreold door. He gave us a quote via email - we decided to wait on a purchase so they did a thorough inspection instead, replacing wheels, lubricating hinges, etc. I was impressed with the "heads up" text that the tech sent that is on his way. Showed up right on time.

One of our garage door opener sensors started working intermittently making it so the garage door…read morewouldn't close. I called Maplewood Garage Door Service and Jonathan answered and said he could be here within an hour. He actually arrived in about 30 minutes and 45 minutes later my garage door was working like new again. He also serviced the other garage door as well. I would highly recommend Jonathan of Maplewood Garage Door Service. He is knowledgeable, personable, and has very fair pricing.

Our garage door spring broke yesterday and we scrambled to find a repair service who could come…read moretoday and fix it. We called Maplewood Garage Door Service, who came highly recommended in our neighborhood. The owner answered immediately and scheduled a technician for this morning. He showed up on time, was fast, efficient and reasonably priced. We were so happy with their service!

I originally left a 5-star review after paying $350 on April 9 to have a garage door spring…read morereplaced. Unfortunately, I have to update this review due to a poor follow-up experience. On April 20, the garage door became stuck because the cable came off the track. I reached out multiple times throughout the day and received no response. At that point, the warranty becomes meaningless if the company cannot be reached. I had another garage door company come out and paid for a second repair, to replace the now damaged cables. They confirmed that while the spring replacement itself was done correctly, the cables were not properly adjusted and the door was left imbalanced, which likely contributed to the failure. It was also why the opener was so much noisier after the spring replacement (I was told it was from excess wear on it from trying to lift the door without the spring). The opener is once again very quiet and the door is raising and lowering very smoothly and quietly. I understand that issues can happen, but lack of responsiveness--especially for something that can pose a safety risk and was most likely related to work just done --is unacceptable. Based on this experience, I cannot recommend this company nor would I use them again.

He was able to come by early morning while I was working and was reasonably price to replace my…read morespring for my garage with a warranty. He was also able to navigate our garage sensor issue which we have been having since last year and was able to fix it... Matthew was very knowledgeable and was quick.. he did an amazing job... definitely recommend.

my experience with "garage door doctor" was a good one..my garage door was stuck open about 3/4 of…read morethe way and i could not get my car out..called a compnay i had used for years and was a litlle upset at how rude they were and they did would not come out for service..i had a flyer in the mail from"garage door doctor", so i booked online and i waited for a couple of days as it was the weekend..they came out promptly at 8am on monday morning,and the technician (jason) worked extremely hard most of the day taking things apart and explaining what needed repair or replacement (the door itself,not the opener,is about 33 years old-here since the home was built,and rusting out)..after talking and discussing,i agreed the best option might be a new door,buit the expense was an issue..he told me of various financing options and the type of door needed,etcetera,so we had a 3 way conversation via tablet/phone with the office financing personnel who sent photos of the type of door needed,discussed color options and painting,and arranged the paperwork for financing as those doors are not inexpensive..all in all, the professionalism,the courtesy and the explanations were to my mind,the way a customer should be treated,especially on something such as a garage door.. i recommend this company and jason in oparticlar as a technician..he is wonderful and hard working!

I have used Garage Door Doctors a couple of times now and have recommended them to my neighbor. I…read moream impressed by the ease of appointment scheduling with their automated service. I received several updates regarding my appointment, including when to expect the technician. My technician this time was Eric M. He was knowledgeable, courteous, and was able to handle the maintenance for my door efficiently. Their pricing is honest, and they value military and veteran families as employees and customers alike.

It's very refreshing to be able to be able to have trust in a company in the world today. John…read moreearned my trust. His communication was great, showed up exactly when he said he would and he didn't try to sell me things I didn't need. He actually worked with me to reduce costs. He also installed our new opener in half the time he had estimated. He left the garage clean and took care of the old opener. I'm a very satisfied customer and will definately be using Lake Woodlands Garage Door for future needs.

I am so happy that I called Lake Woodlands Garage Door. He was able to come out just a few hours…read moreafter I contacted them. (I'm so sorry I forgot the gentleman's name who came out!) Our doir kept popping back up. He did some trouble shooting. He reprogrammed the garage door and showed me how to do it as well. Then he straightened the tracks and lubricated everything. He showed me where to put WD40 and said to do it every 6 months. It fixed the issue and he said to call right away if it happens again and he would not charge for another service call. He only charged their very reasonable service call charge. He wasn't trying to sell me on anything new. And he took the time to teach me how to take care of the door to alleviate future problems. If you have any garage door issues call them!! You will be so happy you did.