I came here to have two teeth checked (to determine if I needed a root canal). I was told one was…read morefine and another wasn't, even though I explained the symptoms (they said the pain was from one tooth, not the other). After the root canal, pain remained, so was sent back so they could double-check. He said it was fine, despite (again) my explaining the sensitivity and pain while chewing. Trusting his analysis, went forward with the treatment (crown without root canal). Less than a year later, *surprise* I need a root canal... I would go elsewhere or get a second opinion before complying with their recommendations. Also, beware of their billing practices. Charged me twice, even though they told me I wouldn't be billed because it was the same tooth. Had to argue and fight to get refunded...

I have been seeing Dr. Mark Robinson for about 20 years. He is the absolute best. I have had…read moreseveral root canals done by him, and I would NEVER let anyone else do a root canal on me, ever. Although their services are a bit pricey, he's worth every penny. I have pretty bad dental anxiety and a long history of dental pain. I find him to be honest, also, and if he thinks you do not need a root canal, he will certainly tell you. I have left his office on more than one occasion after he told me a root canal was not indicated. His bedside manner is the best. I tell all my family and friends about him. If you have dental anxiety and are especially afraid of root canals, see Dr. Robinson. Once you have one done by him - you will never go elsewhere - guaranteed. He is excellent at what he does. I have also found their staff to be very friendly and professional, and they remember you by name. They do their best to get you in for emergencies, also. Once you are Dr. Robinson's patient, you will never want to go anywhere else. I honestly just can't say enough good things about him.

I had a great experience. Everyone was friendly and knowledgeable. My root canal procedure took…read moreless than an hour. Zero discomfort during the procedure and I took two Tylenol when I got home and never experienced any pain.

Every part of this process was stealer! The staff were so kind, welcoming and personal. The doctor…read morewas very thorough and explained every details of the process - giving me peace of mind. I will recommend them any chance I get!

Returned from Florida due the need for an emergency root canal procedure. my dentist on vacation so…read morewe called many Jackson dentists to try to get an appointment. We called Dr Palte's office after 5:00 pm and the next morning, Michelle called from the office and got us an appointment for the next morning. Dr Palte and his staff were very kind, understanding, and compassionate. preliminary exam performed and Dr Palte sat down and explained the procedure in complete detail. unfortunately due to the condition of the tooth Dr explained options of repair and removal. I decided based on Dr Palte's opinion that the best alternative was to remove the tooth and plan for either a bridge or an implant. The tooth was removed and prep started for the implant. My experience with this office was outstanding. Dr Palte took the time to totally explain the procedures and my options and I am very confident in my treatment plan. His staff is outstanding and made the procedure as comfortable as possible. His staff also gave me documentation of the procedure and completed all the insurance forms for the visit. I plan on having an implant placed and I will definitely return to Dr Palte's office for the procedure. Great job Dr Palte and your staff.

I was referred to Palte Endodontics for a root canal on a tooth that had a previous root canal and…read morecrown. There was a bad infection brewing and I was in a lot of pain. They were able to get me an appointment within a couple of days of the referral. My first interaction was with Michelle who I immediately loved. She was very kind, welcoming and explained in detail what to expect from my visit. I was evaluated by Dr. Kimball, and when I say she is a real gem, that is an understatement. Her passion for dentistry exudes from her like a ray of sunshine. She was very sympathetic to my situation, and immediately after the evaluation began the first phase of the root canal. Her assistant Crystal, and her work together like pancakes and syrup. There interaction with each other is both professional and comedic, and definitely takes the edge off from undergoing a dental procedure. I could go on and on with my review, but in a nutshell, I would highly recommend this Endodontist if you want to experience an anxiety free procedure. I would give them 10 stars if I could.

Dr. Ash is very experienced and knowledgeable. He re-did a root canal that someone else had done…read more He was honest, patient and thorough. Dr. Ash did a great job!

I liked Dr. Ash and felt confident in his skill, but his office staff (the ones at the desk), are…read moresome of the most unprofessional, rude and daffy I've ever had the displeasure of dealing with. Misquoting fees and being snippy when you say something about it, generally snapping at you, impatient, talking in riddles like Dr. Seuss, and just being rude overall to people, their customers. I had an unpleasant experience at the front desk during each of the several visits I had there. I had no choice other than to go to this provider, otherwise I'd have gone elsewhere, just because of the staff's attitude. No one needs that.

I'm not sure how the rest of the staff is, but I called today to schedule an appointment and the…read morelady who answered was beyond rude. I was very polite the entire time assuming maybe she had a rough day but every time she would ask a question or when she'd answer one of mine she would snap at me. One of my few questions was, "do you happen to know an estimate for a root canal?" Her response was, "LIKE I JUST SAID. IT. IS. PROCESSING. SO I DONT KNOW." At this point I just said to have a lovely day and hung up. Unfortunately we won't be going anymore due to this but I hope this was just a one off.

I have severe dental anxiety - the entire staff made my root canal one of the smoothest and best…read moredental experiences i've ever had.

Very professional. My husband had 3 teeth on the upper right side that every dentist said (3) he…read moreneeded to remove all his uppers including a 8 thousand dollar bridge in the front. Finally he was referred to root canal specialist who finally did the 3 root canal's with no problems so far. Over a month now. Brought him a lot of piece to finally taken care of without unnecessary procedures.

Who can say they love their Endodontist? *Raising my hand* I said "ME!" I went to the Root Canal…read moreSpecialty Associates in Livonia and met with Dr. Racek and he was straightforward with me and let me know what my options or outcome could be. On June 24th, 2004 I had my appointment for a root canal and Dr. Racek reminded me about possible outcomes and also reassured me that the procedure wouldn't hurt and ya know what?!? He was right. He applied the gel that numbed the area for the needle and told me I'd feel a little poke but I felt nothing at all. The last 2 injections I felt a teeny bit but that's not even worth mentioning here. (Although as you can see, I did mention it here.) They let the anesthesia set in and soon Dr. Racek began his work. His calm and confidence rested easily on my mind, and he'd reassure me telling me things were going well. The 2 gals that assisted him showed perfection at their own jobs and they worked together supremely well. All 3 of them, really. I was told the procedure could last an hour to an hour and a half, but with the expertise and the perfectly scripted requirements of each of their positions, they were done in just over half an hour. I was in awe, dumbfounded and amazed at the end of it. Done so soon? Wow! Not to mention I was very happy, too. Back at home the anesthesia wore off after a bit and I had no pain at all. Who can recommend Dr. Racek at the Root Canal Specialty Associates in Livonia? *Raising my hand* I hollered "ME!" One more thing ... I don't think I properly thanked Dr. Racek before I left but I am very thankful for him and his abilities and this is my thank you to him right here Thank you!.

Staff was friendly, caring, and knowledgeable. Dr. Racek was amazing! Definately recommend if you…read moreneed a root canal.

I highly recommend this firm. I was in much pain an they fit me into the schedule immediately. They…read moreclearly explained all the potential out of pocket expenses and at my request gave payment options. The office is clean and they use current state of the art equipment to help determine the needs of the patient. Dr Racek explained other treatment options. He also verbally explained what he was doing while he was working on the tooth. The office staff were friendly and professional. They even called me the next day to check on me