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    Milano Nail Spa Walnut Creek

    3.7 (95 reviews)
    ModerateNail Salons
    Open 9:30 am - 7:30 pm

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    Services - Milano Nail Spa Walnut Creek

    Manicure

    Manicure and pedicure

    Nail fill-in

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    Recommended Reviews - Milano Nail Spa Walnut Creek

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    Pedicure fixins. Nice presentation.
    A Marie J.

    When this salon first opened it was great. On the three consecutive times I visited the service had really gone downhill. The front desk service is great. My problem was with the nail person. She literally was talking to someone the whole time on her phone! She wasn't paying attention to anything I was saying such as my color and shape choice. When we were finished there was a little piece of skin that I asked if she could trim and this chick said, "no, you didn't pay for a manicure"!!!! They are an expensive salon and this kind of service is unacceptable. The front desk staff was apologetic though. Discounted my service a bit.

    Dried polish left

    I have never had a worse manicure experience in my life. The guy cut me multiple times, used too much acrylic powder and left my nails bumpy. I told the lady at check out and showed her the dried blood and nail polish on my hands and all they did was give me $5 off. Do not go here!!! I have gone here a few time over the last year and the service the past 4 times has been horrible.

    Nails done my John
    Avonna B.

    Milano Nails is hands down my go-to nail salon. John is AMAZING at laying acrylic--super clean, precise, and consistent every single time. My nails always come out flawless, strong, and exactly what I ask for. On top of that, the entire staff is so friendly and kind. Everyone makes you feel welcome the moment you walk in, and the vibe is relaxed and positive. Great service, great people, and great results every time. Highly recommend Milano Nails if you want quality work and a great experience!

    Two tone green swirl design
    Lauren H.

    I love this nail spa so much! I have been going here for quite some time now and I'm always super happy with the service I receive. I see Trish, who I think is so talented at what she does. She is friendly and kind and is always honest about what she can do. While you get your service, they offer a complimentary beverage (including alcohol!) which is always such a nice treat. There's a variety of things they can do outside of just nails, so I encourage you to look at the menu to see all the options. The spa itself is super cute and I love all the decor that they have. There is ample room for customers which is nice, so you don't feel cramped. Definitely check this place out if you want to get quality treatment and services.

    Ashley S.

    The complimentary Vietnamese coffee is why I come to Milano. The hot stones are why I request An specifically! She knows my hands get cold so she greets me with hot stones and a warm smile! Her work is top quality, hands down. She says "see you in a month" because that's how long her sets last! This place treats my daughter like royalty every time. The manager is a delight and so attentive to everyone in the room. Ask for An and thank me later :)

    Don't waste your $$ on this salon.

    Don't waste your $$$ on this salon. Less than two weeks since me & my mom got pedicures and there's already major discoloration (this is gel), chip/snag on her big toe, & her poor cuticles look awful. When she told her nail tech she may have to come back to have her correct it (before even leaving), she verbatim said "No, no need. They look good". Terrible quality and I don't recommend.

    French tip shellac manicure
    Jennifer S.

    Chi was my nail technician. She did an amazing job on my nails. They look natural but also classy. Didn't know my nails could look this good! I'm very happy with the results. Will be back for sure! French tip shellac service

    Two cuticles cut.
    Teri A.

    My middle nail is shorter because of me, not the nail tech. But the blood on two fingers was not my idea... Very large, clean, and inviting. Walked right in for a pedicure and express mani. Service was friendly but lots of attempts to upsell me, which I guess is to be expected at any nail salon. A nice bonus is the neck warmer with any pedicure. Overall it didn't blow me away but it's close to my apartment, accepts walk-ins, and was on par with any other place I've tried nearby. I'll come again! UPDATE: When I paid, the person checking me out was super empathetic and understanding about my cuticles. I didn't expect such a warm response but this place has really great customer service.

    Delanie B.

    An is amazing and very sweet! Everyone is so kind and offers you a complimentary drink!

    I had an absolutely amazing experience at Milano Nail Spa with An!! I got a dip manicure on my real nails and came in with a really bad broken nail. She was so efficient and handled it with such amazing care. If you want flawless nails and the sweetest nail tech, go to Milano Nail Soa and request An !!

    Got my birthday nails done with Cyrus and it came out amazing !

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    5 months ago

    Super clean, fast, beautiful and just a great service. Would definitely recommend coming here.

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    6 months ago

    I can't say enough good things about this salon and my girl Lein! She's so talented, so kind, and she always knows exactly what I need.

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    7 months ago

    Do not recommend. The salon is beautiful but way over priced for the rushed services provided.

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    Review Highlights - Milano Nail Spa Walnut Creek

    An is a brilliant artist comes up with the most beautiful work I get compliments everywhere I go.

    Mentioned in 6 reviews

    Read more highlights

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    3.9(119 reviews)
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    Lisa nails again! - she always does so well with my nails. Shape, design and communication is…read morealways on point. I drive from Denver and it is always worth it.

    I rarely leave negative reviews, but after this experience, I feel I need to share what happened…read more I had been a loyal client here for 5 years, also referring a lot of people here and truly believed I was more than just another appointment. That's why this experience was so upsetting. My normal technician was sick, and I was put with another technician. I was told that would be able to provide the service I had originally planned for. When I politely expressed that I wasn't happy with how my nails turned out and asked for them to be corrected, the situation immediately became uncomfortable. My hand was handled roughly during the process, and instead of being met with understanding, I was made to feel like I was the problem for simply wanting the service done properly. I left feeling blamed and dismissed rather than helped. I was then left sitting for over 30 minutes with no communication while other clients were taken, unsure of what was happening next and increasingly embarrassed in a public setting. Throughout the interaction, I felt gaslit -- as though my concerns were unreasonable -- even though I remained calm and respectful the entire time. The appointment ultimately lasted over 3 1/2 hours, causing me to miss work and reschedule my own clients. Even after the nails were redone, I still did not like the final result, yet expressing that only seemed to create more tension rather than a genuine effort to resolve the issue. What hurt the most was being made to feel at fault for advocating for myself. As someone who also works in a service industry, I understand mistakes happen, but clients should never feel intimidated, blamed, or emotionally uncomfortable for speaking up about a service they paid for. This experience ended what had been a long-standing client relationship. I hope this feedback encourages better communication, professionalism, and care for future clients so no one else leaves feeling the way I did.

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    Boss Nails And Lash - Dip powered Mani Coffin nails

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    4.1(21 reviews)
    2.3 mi

    Will not go anywhere else for a pedicure…read more The relaxation. The attention to detail. Every. Single. Time. Other places rush your pedicure and don't spend time massaging. I love getting my pedicures here and HIGHLY recommend stopping in here for some love for your toes.

    I would give 0 stars if I could. After four years of being a loyal customer and spending hundreds…read moreif not thousands of dollars here, the way we were treated was beyond disappointing. We understand that nobody is perfect, and sometimes the quality of a service doesn't turn out as expected. We didn't hold that against them because mistakes happen. However, when nails are breaking and lifting off the very same afternoon they were done, there's clearly a workmanship issue. Over the past month and a half, we had to return multiple times to have the same problems fixed. Each time, we were assured we wouldn't be charged since they were correcting their own work. Yet when the service was finished, they acted as if those conversations never happened and charged us anyway. That's not how loyal customers should be treated. Maya and the management showed no accountability, no appreciation for long-term customers, and no integrity in how they handled the situation. Instead of standing behind their work, they chose to nickel-and-dime a loyal client after repeatedly fixing issues they created. Save yourself the frustration, wasted time, and money. There are plenty of nail salons that value their customers and stand behind their services. Do yourself and your nails a favor and run from this place. Poor service, poor ethics, and terrible customer care. I won't be returning.

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    Milano Nail Spa Walnut Creek - othersalons - Updated September 2026

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