We went here specifically because I can't have gluten, and it did not disappoint. I had the GF Alfredo pizza and added steak, which was absolutely delicious. My husband had the garlic knots and steak roll, and he's still talking about the garlic knots & said he'd order the same thing again. We will definitely be going back. I spoke with a cook and he explained to me which of the pastas he could make GF for me & that they make them fresh in a separate pot. I can't want to go back and try pasta! read more

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Okay I really wanted to like this place! I live in Ripley, but Im from Charleston originally so when I can patronize a new restaurant I try too!! So, we chose Mother's Day and I knew it would be packed. We got there about 2:20pm. So, it was after Church Rush Hour! On street parking was easy enough to find about 1/2 block up the street in front of the OLD LYRIC THEATER! Outside is very inviting! I had driven by it a few times before and knew it was in the old CHRIS'S HOT DOG Building on W Washington Street. Went inside and NO ONE was at the Hostess station. We stood there about 8 minutes, made EYE CONTACT w 3 different members of waitstaff...NOT ONE OF THEM ACKNOWLEDGED OUR PRESENCE!! NO welcome someone will be with you shortly or Even a Hi or Hello!! Finally, this lady about mid 20 something in street clothing, no company tshirt like the rest approached! Again, NOTHING, Not even a Smile! Not an excuse me, or I will be right with you!! She made a cellphone call and said "Someone in your party left their phone" I thought Okay, she wanted to catch them before they got too far away! When she hung up....crickets!!! Nothing like my hubby and I were invisible. I knew any minute he was going to walk out that door!! I said, "Excuse me, Party of 2!" She said "Oh, one minute I need to call someone to ket them know we can seat them now", I gave her a (very disgruntled look) she said "Then we should be able to seat you!" She got 2 incoming calls and then made her call, then still not saying anything to us went over to clean a 4 Top for the call she made!! She started cleaning a 2nd table, I assumed for us!! I wanted to usher my hubby to the table before he refused to eat here! We sat down and she NEVER ACKNOWLEDGED US...NO SILVERWARE NO MENUS!! A party of 3 was seated at thev4 Top she cleaned beside us! They were given menus, silverware and asked their drink order...again crickets for us!! This waitress was walking by and I said " Excuse me! Can we get menus? Or do we need to go somewhere else??" She said, "NO one has waited on you?" I said "NO apparently we are invisible today!" She hurried away and returned with menus and silverware. Meanwhile, the neighboring table was getting their drinks and appetizers, it is NOW 3PM, 40 minutes since we walked in the door. My husband said "I'm ready to leave!" I asked him to give them one more chance. Finally a waitress approached introduced herself as "Autumn" and took our drink order! We both ordered Tea, mine was half cut and his was sweet. They serve NO BEER OR ALCOHOL Another deal breaker for my hubby!! His was way too sweet so we asked Autumn to dump out half and make it half cut also. She promptly returned and took our order, Small Detroit Sicilian Supreme minus Green Peppers and a order of Garlic Knots Plain w Marinara sauce. First came the Garlic Knots! They were more like Garlic Balls but they were very good! Could have used more butter & garlic and maybe some fresh Basil sprinkled on them w Parmesan Cheese but definitely eatable! The bread had a great taste and cost $6.99 on the menu. Next came our Detroit Style Sicilian Supreme pizza cooked the way we ordered it. It cost $15.99 Very cheesy and plenty of sauce. Autumn stopped by several times to check on us. I was also given a free dessert for mother's day (very nice) I chose the Italian Lemon w Cheesecake feeling to take home! Autumn brought us to go boxes and I asked for Marinara to go for the Garlic Knots. Our check was $30.99 w taxes and fees! I gave her a 20% tip. Will I go back? Maybe!! I will definitely not make the 44 mile trip one-way again to be ignored and I felt mistreated! The food was good, room for improvement always, but it was good. It was sad to see they tore out the gorgeous vintage Oak Wood High-back Booths that was once part of the original decor but I was glad to see the original marble bar! Interior was okay! But the Hostess serve was HORRIBLE!! No managers stopping by to check on us...so I'm sorry I can not recommend!! But I gave them 3 out of 5, would have been lower BUT AUTUMN SAVED MY MOTHER'S DAY MEAL!! THANK YOU AUTUMN!!! read more

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recently visited Milano's Italian Restaurant on the West Side for the first time as a walk-in customer, and unfortunately, my experience was very disappointing. I ordered a large meat lovers pizza with extra cheese and was told my order would be ready shortly. After waiting approximately an hour, I had to approach the counter and ask for an update. I was told the pizza was coming out of the oven and that it would be checked on. Nearly 20 minutes later, I was given a cold pepperoni and cheese pizza -- not the meat lovers pizza I ordered. The pizza was cold to the touch, appeared dried out, and did not look freshly made. When I brought this to their attention, it was taken to the back to be reheated rather than remade correctly. I live just around the corner, so there is no reasonable explanation for the pizza being cold upon pickup. read more

We love exploring local restaurants on our travels. Milanos was a delight. The atmosphere was quaint, the service friendly, and the food delicious! A must visit if you want some great Italian food! We had some basics- lasagna and a Greek pizza, but we also tried the ravioli appetizer and had salads with Greek dressing. All very tasty! read more

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First time visitors, but it won't be our last food was excellent home made , service was very attentive and helpful, she recommended the Egyptian Musakah , I thought was very good - my wife got the lasagna, portions I thought were very big as a matter of fact we brought half of our meal home going to enjoy it again tomorrow like I said Home I didn't mention the price. Our whole meal was about 50 bucks. Well worth it like I said I'll be back. read more

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Very disappointing. I was so excited to check out a new restaurant. But when I walked in, the host (I assume) had his back to me and didn't even look up. When I got his attention he directed me to a waitress who ignored me while she did something with dressing and talked to the only other customer in the restaurant. There were boxes stacked on multiple tables and the place was empty. The host brought one menu without even asking how many were in the party. Then I realized they don't serve beer or wine. Asked if they plan to in the future and the waitress said no. A nice-ish Italian restaurant with no beer or wine? No thanks. Won't be back. read more

Terrible service. waited 35 extra minutes to be told they were out of what we ordered and we had to "give them something else we would want to eat" and they would "make it real quick." Just find a better place to eat. read more

What a huge disappointment - we will not be back. Our waitress "Jay" was indifferent to rude. One of our entrees was gluten free Fettuccine Alfredo. It came out 20 minutes after the baked spaghetti entree and was inedible. The sauce was not creamy, just milk sitting below the pasta. When we arrived there were employee children roughhousing in the public area. In hindsight, we should have spoken to a manager and not be charged for this awful dish. Not sure it would have accomplished anything. This was our second and last visit. read more

The food was amazing and the service was as well! The atmosphere was comfortable and cozy. I highly recommend this restaurant to anyone looking for a great Italian meal. read more

Food was good. Salad average. We had garlic knots for appetizer, they were wonderful. Wife had manicotti said was very good. I had the Tour of Milan all was very good. Service was good and attentive. read more

This was a great experience. The Tour of Milian was a little bit of everything. Ravioli, Manicotti, spaghetti, and lasagna. The spicy penne with chicken was delicious as well. Very large salad portions too. We plan to be back soon! read more

We were so excited to try Milano's but were so disappointed. My husband got the chicken parm and I got the baked spaghetti. The portions were large but unfortunately it tasted so bad we barely ate a third of it. The sauce was sickening sweet. That's our one and only time to visit. read more

fresh, flavorful, & great value. a must try with a great variety to enjoy!