Very communicative and great customer service. Our technician was great and got rid of our pest…read moreproblem quickly!

Being a homeowner means you have a list of things that never ends: upgrades, repairs, and routine…read moremaintenance always keeps us on our toes. This week's task was handling a potential infestation of rodents. Oh joy! Nothing like having your home be a home for unwanted critters, and, well, eww. Roberto showed up on time, even messaging when he was on his way, listened to my concerns, and took a look around our basement. I was relieved to find out that it did not appear as if we had a big problem, or at least as big of a problem like I had feared, and that he would look outside as well. Once outside, Roberto inspected the house and found the likely point of ingress for mice. It made total sense because the gap in the siding coincided with where the soffit for the ductwork is in the basement. He gave me quotes on the services that were available, ranging from quarterly visits to a one-time sealing of the house, and then gave me some ideas on what I could do to handle some things myself. The service charge was $99, and if you sign up for one of their quarterly services or another one of their offerings, then that service charge is rolled into part of the overall fee. I was super-pleased with that part of the arrangement and I look forward to utilizing their services. Very responsive, easy to set an appointment, and a relatively thorough inspection, all in the span of less than an hour. Great experience!

Levi came out and found a bunch of holes where mice are getting into my basement. He plugged the…read moreholes with steel wool & caulked the hole. He explained it and showed me the holes. Very nice guy and I'd hire him again!

Matt was AWE.SOME. His customer service and communication were very professional. He clearly loves…read morewhat he does, he's so knowledgeable, and I learned so much from the experience. It took a little effort but, in the end, four baby racoons and their mama safely exited my attic and are off in search of a new address. Very humane. Pricing was very reasonable. This is a terrific company with absolutely great staff. Highly, highly recommend.

They are extremely professional, informative and handled the job well. They offer a warranty as…read morewell. The portal is a great way to get reminders, updates and information on the job concluded. Prior to we received an email and text message and in the day of contact as well. Additionally Bo, Jim and dispatcher are very personable and they know their jobs well!

Joe did a great job got in and out quickly knocked down all the cobwebs and wasps nest outside I…read morewould recommend Joe with rock Pest Control thank you .

well folks, this is the 1st installment of two. These folks were courteous, prompt, polite and…read moreprofessional. They answered texts and phone call quickly. answered all concerns. provided a good quote for services and had availability in their scheduling on short notice. what more can you ask for in a pest service. I spoke with Lisa and their manager and was reassured with our concerns. I hope to follow up,with the results of the treatment and services after completion. mind you, I reached out to 2 or 3 other local competitor. the experience, cost(s) and overall interactions were "NOT" as described as above.

Planet Pest did a great job getting rid of spiders and pests. I've had them come out twice and I've…read morebeen happy both times. Thanks

Ely is wonderful! Very thorough and does an excellent job. He is great and does a nice job…read moreeverytime he comes over to spray

Efficient service that's affordable. The people that come out are knowledgeable and friendly.read more

Have called twice and they operate an out of US call center. Can't even talk to an employee. The…read moreperson lied and said he was in KC and then told me to find another company. What a horrible first experience with this company

Terrible customer service. Subscribed for over a year . Caught the mouse ourselves with a personal…read moretrap none of theirs worked. During the second year called to cancel services and was told we would be charged $200 for every one of our properties on the account. Essentially paying for all the services without receiving any services. Also I could not remove my card on file.

I have used this service for close to 10 years. They spray my house quarterly inside and out. The…read morepests just don't come in anymore. This is a wonderful service company.

I have used these guys for years. They're the most reasonably price pest control service in the…read morearea. I have a quarterly service setup and rarely see a pest inside my house. If I do, they come back and re-treat.

Wow. Wish I read the reviews before hiring this company…read more.. Prompt service that came out to my house the next day, Friday, after my call following finding a rat in the basement. Owner of the company came but didn't have his correct truck with all his rat catching "tools" so had to come and meet him again the following Monday. Explained how everything worked and really was a talker about it all. Had to meet again on Tuesday because once again didn't have all the "tools" he needed and wanted to set up cameras as there was no dead rat from the poison Explained that a multipoint inspection would be done around the property (but to my knowledge was never done). Another employee came out the next week to pick up the poison. While he was there he asked me if I wanted a pipe sealed up and I asked if I would be charged extra which he said no. Previously Steve said he would not seal that up for me so I wanted to confirm it would not be extra. Later I was billed $400 for it all. After calling the company multiple times, I finally got a call back from Steve saying he runs a business and has been doing so for 34 years and doesn't have logs (or does and he just won't use his time to look at them after I asked) and would not provide me information on when the inspection was done etc. We have clearly disagreed on the billing of services and he told me over the phone he would dispute my review if I left one. Started out with a positive experience with Catch It Wildlife but ultimately would only recommend them in a bind and if you know your billing facts beforehand.

Very unprofessional when you're talking and the client is still on the phone. Very sad of you. All…read moreI wanted was for the birds to go away, not to be disrespected and talked to like a child.