Have called twice and they operate an out of US call center. Can't even talk to an employee. The person lied and said he was in KC and then told me to find another company. What a horrible first experience with this company read more

Terrible customer service. Subscribed for over a year . Caught the mouse ourselves with a personal trap none of theirs worked. During the second year called to cancel services and was told we would be charged $200 for every one of our properties on the account. Essentially paying for all the services without receiving any services. Also I could not remove my card on file. read more

We contracted with Blue Beetle company to rid ourselves of mice in our house. They laid down some glue traps. Came back a couple weeks later and laid down more glue traps and snap traps. Two weeks later, we cancelled the contract because the traps (glue and snap) had not caught a SINGLE mouse during the entire time. Not ONE. During the entire month, not a mouse was caught. We're going to just get two cats and take care of the pests that way. Oh, and they're insisting on charging a $200 cancellation fee for a service that never would have resulted in getting rid of even one mouse. It's a scam. They had to have known their traps do not work. It's why they have such an outrageously high cancellation fee. They KNOW people are going to cancel when they see Blue Beetle's traps do NOT catch mice. Mind you, the technician was nice, but the service is useless. Save yourself some money and just get a cat. read more

Terry from Blue Beetle was very knowledgeable and professional. Kind and courteous too. Appreciate the time and care he put into looking into and combating our issues. Thanks. read more

I choose BB Pest Control KCMO because they promised fast next day service for termite treatment for a house that was under contract. They promised to be at the property between 8am and 12. I called the day before to see if it rained they would still come but no one answers their phones. I also called from the property the next day from 8am to 11 and no one answered. Finally someone texted me and said they wouldn't be coming because of the rain. They should have told me before having me wait 5 hours. So we rescheduled to the next day at 8am. They showed up at 9 something. They "guaranteed' they would be done before noon. They were not. The service guys were professional and very nice. I have no complaint against them. However, they do not value the customers time or deliver on their promises or guarantees. read more

I had to pay for an additional month after being informed that 2 applications were allowed as the first resolution to the problem. Started on the 31st of July, completion of the 2nd application on Aug. 21. They charged me for a 2nd month on that same day. When I contacted the office I spoke with 2 different representatives that informed me that they would check into the issue and get back with me. No one returned my call. read more

Called about heavy ant infestation, they came out same day diagnosed, treated the problem. The technician was very knowledgeable and gave me great advice on preventing problem. Was very comfortable with technician in my home. read more

Please continue to send Tyler out to service my house. He continues to do a great job and has a very good attitude and always professional! Please be sure to keep him as apart of your team of technicians! read more

Did not deliver the service they guaranteed, did not provide accurate information on the toxicity of the chemicals they use, did not follow up on repeated inquiries to resolve issues related to our service, price gouged on top of it all. read more

I have used Blue Beetle both professionally, and personally. Their fast, friendly, and reliable service is second to none. From ants to rodents, Blue Beetle will provide effective treatments to solve any pest control issue you have, at a reasonable cost. read more

Blue Beetle came to our home, on time and we're courteous enough. The serviceman spent 15 minutes and declared he had patched the few holes were the mice could come in. Charged $250 and left. We still have mice and we have a clean house, two cats and again, we still have mice and the one week guarantee is worthless. I would have given zero stars if were available. read more

I am distraught with Blue Beetle Pest Contol. They charged my debit card $169.00 without rendering a service. Lisa failed to let me know that Blue Beetle Pest Control charged the day of service when I had to call to cancel because of my landlord. When I called to speak to a manager several times, the representative had a language barrier and had me on hold. Then, Lisa rushed me off the phone, and the manager, Debra, had a voice greeting that sounded as if she was lethargic. I will never do business with them again because they can not be trusted with your personal information or debit card. I still need to be refunded. I plan to take further action. read more

This company is just here for your money. I had them out to look at a mice problem we were having they put down sticky traps and were here for 20 minutes and charged me $270. Then I looked at my bank account and they are charging me monthly $70 for nothing. I saw them once and never heard back from them. Would highly not recommend!!! Talk to customer service and they could care less. read more

Blue Beetle was quick, easy, great customer service and best price! Don't go with any other.

Service was fantastic from the moment I called the office to the time the technician left. I can't recommend this local Kansas City company enough. Got rid of my aunt's mosquitoes, mice and roaches quick. Definitely call them. Definitely use them. You will love them read more

Great customer service, caring and well trained staff, fair pricing. Highly recommend!

Unfortunately our experience wasn't great, we had squirrels in the attic and I reached out to get a second opinion on trapoing and repair costs. Having someone come out required a $100 fee, which I was fine with thinking they would then get to work. In the end it took two trips, and many phone calls (due to lack of responsiveness) to find out they wouldn't bid the job and wouldn't refund the truck roll charge (later framed as an inspection fee). If you have a critter problem I'd suggest calling someone else who specializes in this area! read more

Started out great, I gave them 5 stars and was very pleased, however that rating was very premature. It seemed with each scheduled service I had to ask them to come back out to do something that was supposed to happen with the scheduled service and was not. It usually was not getting rid of the spider webs. In my opinion the techncitions were not properly trained. I am now with another company. read more

This company contracts with the apartment complex I live in. They have never once arrived on the day my apartment complex has indicated they would be there. read more

Blue Beetle is a fantastic company that I can't recommend enough! All the employees are wonderful - they are seriously the nicest group of people ever! read more

I previously contracted with Blue Beetle for their quarterly spray service. For 3 quarters there were no problems outside of a few auto payments not going through. Come 2019 when I called to start my service after pausing it for the winter quarter (which was the process the company told me to follow) I was informed that they would no longer be honoring the previously contracted agreement and that they would only be doing monthly sprays and monthly billing. The price of the new service was going to increase from $300 to over $700 for the year. Quite an unacceptable increase in my opinion. Upon explaining the situation with the assistant manager I was told "When we originally began offering our Home Protection Program in December 2017 it was advertised as quarterly, but we decided in January that bi-monthly was the best option for our customers". IE They were not going to honor the previously contracted rate. I would steer your business elsewhere before working with Blue Beetle. Based on my experience - you never know if they will breach your contract and move you move to a new plan. read more

Definitely do not recommend this company. The information recommended at the time of inspection was completely different than the quote i was called about. Over 1k different. Then the turn around time i was given was 1-2, days and at the time of a call to set it up 5 days later wasn't until 2 weeks out. Poor customer service. read more

Don't let them spray! They say pet friendly that is only until it dries it is toxic while wet. The outcome is I have a dead cat

Cody come out. Got all of our cobwebs in the garage. Super nice. Big smile. Seemed like he really cared about his job and what he was doing. Positive guy. read more

Beware if you living in a community where they come in to your place to spray. The employees go through your place inspecting more then just bugs. read more

garret was really wonderful..spent time with me explaining our problem...he was super duper...took extra time to make sure everything was done perfectly. i am glad you are tipping him for a job well done! I am so very satisfied and and was pleased to meet garret. a gentlemen and a really nice guy. ric delaney kansas city 8162230288 read more

I've had great service from Blue Beetle. Specifically, Corey A. was very knowledgeable, kind and professional in helping with issues at my rental properties. I will definitely keep doing business with Blue Beetle Pest Control! read more

John did a great job for us sealing some concerning areas in our home. Was very helpful and friendly. Showed up on time. Would highly recommend read more

I have used Blue Beetle for years, both at apartments I've managed and my own home. Thank you, Khal, for always being the best and taking care of us so quickly! You're the best!!! read more

Had them do all the units in an apartment building I manage and live in. One week after doing the service with Blue Beetle, I was still seeing a lot of spiders and house centipedes. So I called them back and said that there is still a lot of bugs, she then tells me it takes time for the pesticide to work. They then tried to sell me on doing reoccuring service monthly or quarterly. In my experience on other properties, we only do it once a year or twice a year in spring and fall which would have handled 99% of the bug issues. It is now almost 2 months, still a lot of house centipedes and we tried to tell them the problem hasn't been taken care of and if they have some sort of warranty and they basically said no they will stop doing services for us. Their services does not work, probably used cheap products or they did not do it properly, I would recommend going with another company who won't try to sell you on some subscription reoccuring service. It should not take a monthly reoccuring service to stop live bugs from appearing all over your house or apartment. read more

Best customer service ever! Jennifer was beyond helpful. Very easy to schedule, they always remedy the issue and are quick to make sure the customer is happy. Highly recommend! read more

Barry was great, he came and explained everything and made sure we knew everything that was going on. If i ever need blue beetle again i will ask for him. read more

Wow! Blue Beetle Pest Control is an excellent company. Professional, on time, attentive, considerate, and comprehensive are just a few adjectives to describe this family-owned Kansas City company. My expectations have been exceeded, and the standard by which I will measure not just pest control services but all small service-based businesses in Kansas City has been reset. We have worked with Jeremiah and John, on separate occasions, and they were both very thorough and knowledgeable. I highly recommend Blue Beetle Pest Control. read more

Blue Beetle Pest Control has exceeded every one of my expectations! I was able to schedule an appointment within the same day I called and the woman I talked to on the phone was extraordinarily helpful and understanding. Their in-depth descriptions of what products and services they provide (and even they bugs they kill) are really what convinced me to schedule an appointment after calling multiple other pest control companies and not getting the information I was looking for. The technician called when he was on the way, arrived on time, and addressed all of my concerns. He even gave me suggestions as to how to prevent the problem from occurring again. This is not the kind of company that's just out to get your money. They're passionate about their work and it shows. If you've got a bug issue, call Blue Beetle! read more

Corey A. just came and checked my apartment for wasps. I've been plagued by them trying to move in with me for almost 3 years. He was super thorough and so nice! I appreciate you all so much! Send him next time I need a pest check, please! read more

All I can say is this company is amazing! The employee, Mr John Bauer is so very professional and defined going above and beyond. He did a very thorough job and even helped me fix an alarm I couldn't reach. Not many companies have people who care about people but this company does. Give these guys a call I have never had anything but a good experience with any employee here read more

I called them three times to schedule an appointment and no one returned the call. Then they answered the fourth time and scheduled me for a two hour time frame. I took the morning off to meet them - no one showed up or called in the two hour time frame. Someone knocked on the door an hour late as I was leaving to get some work done. I thought the entire experience was unprofessional and I would not recommend this company to anyone. read more

Just moved here, was looking for a pest control. Accidentally said the wrong company name because I've been doing so much research but when I asked which company this was the woman on the phone got a huge attitude with me. I was only asking who this was so I could ask them about their prices, but she was so rude that they immediately lost my business. I hope their service is a lot better than their customer service skills on the phone. read more

Called them today with hornet concern. They were able to come quickly and had the most professional experience from the phone call through service. Dwight was incredibly kind and quick. Got stung and didn't even swear. I will recommend them across the board. read more

We use Blue Beetle for our residents. Tyler, our technician, is always polite in dealing with our staff and our customers. Our pest issues have rapidly diminished from what the previous company left for us. Definitely recommended! read more