Bobby and Kye were super responsive and did an amazing job with communicating through the entire…read moreprocess. My car was transported from IL to MA in perfect condition! Highly recommend for customer service and execution!

Transporting your car can be stressful. I had to get my car moved before leaving the country. Bobby…read morewas very communicative and worked hard to get it dispatched and shipped. Highly recommend.

I was in the market to have a car shipped for a snow-bird parent. My call was answered quickly over…read morethe weekend and Matt was able to provide an instant quote and answer my 1,000 questions since this type of thing makes me nervous, LOL. I thought the price was more than fair, and less than I expected. They work with you on every detail front the pricing, to the pickup and timing of delivery, communicating back & forth with the driver and keeping the customer informed of the status. Similar to a moving van, there's a window of time for pickup/delivery but they coordinate it all with you. I love the attention to detail and REALLY appreciate that the goal is to ensure the customer knows what's going on at every step. The pricing was "all inclusive" with no hidden fees which I also really appreciate. Sounds like they're based out of Chicago but can handle business from anywhere in the country which is awesome. It's nice to know I can use them for the return trip as well. This interaction exceeded my expectations. I highly recommend using Lightning Car Transport for your transportation needs!! These guys work really hard and are dedicating to providing a stress-free interaction and ensuring the customer is happy. Thanks for your help Matt.

I had a great experience transporting a jaguar form florida to vermont. Matt was overly…read morecommunicative from when i hired him to car being put on the trailer. He further got me in touch with the transporter so that i can communicate directly with them. The pricing was fair and he stuck to his price. I would use him again.

My driver was Oleksii. He was very professional. He contacted me to provide an ETA. He later stated…read morehe would be late due to the severe weather. I appreciated that he kept me informed. He delivered the vehicle at the time he promised. Thank you so much for the great service.

Did not make the appointment time, did not even call to say that they were running late.read more

Can't say enought great things about Bobby and Van 3 Auto Transport. I called him Tuesday evening…read moreto inquire about shipping our car, we finalized the deal Wednesday midday and our car was picked up by 4pm on Thursday. Full story: We had engaged another broker to transport our car from Boston to California and the other broker pulled a bait and switch tripling the originally quoted price. Needless to say we cancelled our order with that broker leaving us in a pinch. When I called Bobby, I was very skeptical of auto shippers because of the other broker. He was very patient with me, explaining everything and assuring us he would deliver on his promises. I had read all the great reviews on Yelp so I decided to go for it. Within an hour he had located a driver and had the driver's dispatch call me to coordinate a pick-up time and what we could expect upon delivery. When the truck arrived to pick-up our car, the driver was very professional and documented the condition of the car while keeping me informed of everything he was doing. When he finished, I was shown everything he had noted and was provided an electronic copy to my email. Our car was delivered right to our door and in excellent condition. I will never go with anyone else when shipping a car, Bobby and Van 3 Auto Transport are top notch.

I decided on Van3 to transport my car from GA to CA because it was a smidge cheaper than other…read morecompetitors without lacking good reviews, and the initial call with Bobby went well. However, we scheduled my car to be picked up on May 11/12, but it was actually picked up on May 18. Arrival was estimated to be 5-7 business days & my car was delivered on May 27. Since Van3 don't provide tracking, we put an airtag in the car and my car was sitting around Compton for a few days!! We didn't receive updates (usually a day after) unless we texted or called/left voicemail first. Turns out, it was national inspection week so truck drivers were being stopped or didn't want to accept transport. Being in the business for years, I would've expected professionals to be aware of that time of year.

USA auto transport did an excellency job transporting my car/my baby! After speaking with several…read moreother transport services that weren't able to get the job done USA auto transport made the happen, seamlessly. I met the driver who was a nice guy and assured me he would do everything possible to ensure a safe transport. Thank you USA auto transport, well done!

I had to ship a car from Chicago to Boston and after my experience with this company I cannot…read morerecommend them enough. I chose the shipping company based on reviews alone and the price being under $1,000 for my tank of an SUV was just a bonus. My first positive with this company is that unlike many of the more popular companies across the US, they are not just a broker and they actually hire and employ their own drivers, so they actually know the person who is delivering your car. This company also did such an amazing job with communication. Not only did they call and text me with updates but when I did call I mostly talked to the same person and they knew my info with just my name and number. Also, I gave them the contact of the agent at the dealership where they picked up from and they communicated beautifully with them as well. Lastly, my car arrived beyond earlier than expected and without a scratch on it! The car was picked up on Tuesday so I didn't expect it to arrive until the weekend or early the next week, but my car was dropped off early Friday morning and the driver called me himself when he was about 45 minutes away and called me again when he arrived to arrange the drop-off. Not to mention that I live in the inner city and the delivery driver unloaded the car like a true professio I can't recommend this company enough, thank you USA Auto Transport of Chicago!

The car arrived safe and sound, which I am grateful for. The driver didn't speak a LOT of English,…read morebut he was very nice, which I am also grateful for. I feel like Montway was a bit deceptive in the quote however. The initial quote was raised because the car was "modified", but in reality it had been stretched 1.5 ft in the front. This was not an issue for the transport, as the driver had a trailer that hauled 2-3 vehicles. Montway rep said on the phone that $200-$300 would be charged to my credit card and the rest would go to the driver, and I received an email stating that $1370 would be owed to the driver on delivery. In reality, Montway charged my card $499, and sent another email stating to only pay the driver $1,100, which I did, but it felt deceptive. I am guessing that Montway got a way better deal from the driver than they anticipated, and instead of passing some of that saving on to me, or explaining, they just charged my card double what the rep said they would and kept all of the profit. Also, the rep promised tracking, which never happened - we had to call the driver a couple of times to find out the delivery time, because he hit traffic (which I understand he cannot control) and got held up by a couple of hours. All in all, it is done, but Montway didn't leave the best impression overall as a transport broker. Grateful I had a better driver than some of these other reviews...

I hired Montway to transport my personal vehicle to another state as part of my move…read more Because the shipping cost was high enough to exceed my credit card limit, Montway proposed splitting the payment: a deposit by credit card and the remaining balance in cash. I agreed to this arrangement. I was also told that paying the balance in cash would qualify me for a discount. However, as soon as I provided my credit card information, communication completely stopped. Instead of charging only the agreed deposit, Montway charged my credit card for more than the full agreed amount without my authorization. As a result, my credit card exceeded its limit. Since then, I have repeatedly tried to contact Montway by phone and email, but I have received no meaningful response. The only emails I continue to receive are automated messages demanding that I approve my credit card payment. To be fair, the carrier that Montway assigned was professional, courteous, and did an excellent job transporting my vehicle. They are not responsible for this issue. My complaint is entirely about Montway's billing practices and customer service. It is also concerning that the transportation proceeded normally while the payment dispute remained completely unresolved. At this point, I genuinely don't know how to resolve the situation. I expected clear communication and honest billing, but instead I was left with an overcharged credit card and no way to get answers. Based on my experience, I cannot recommend Montway.

I ordered a car from Santa Ana California and wanted it shipped to Arizona. First try , first call,…read moreI was followed up by a gentleman Steven. The transportation went perfect. Pick up date and delivery. This was just not an ordinary car. This was a Corvette ZR1. Enclosed carrier and a quick and easy process. Not a single scratch. I highly recommend.

Great experience, reliable and smooth move from California to St Louis. I will be using the company…read morein future as well.

After moving my senior parents out of their home of 54 years to another state, the last task was…read morethe physical packing and moving of the house hold items. Based on the reviews, we choose Long distance Movers. My parents lived on the 3rd floor of our family building and held years worth of items including a book and album collection as well as some antique furniture items. I worked with the sales team all the way up until the day of the move and made adjustments based on time and necessity. The move time was pushed back several times, which I remained flexible on. The driver (Mike) called me to let me know they were running late, I said no problem. I could tell in that conversation, (Mike) did not sound pleasant at all. When Mike and Alex arrived, it was confirmed, he was not interested in the job at all. The other mover (Alex) was friendlier. I began to show them the items that needed to be packed and I showed them around the property. Mike said we had more than what was listed on the quote. I advised the quote had be revised several times and we decided to not take some of the larger pieces. There was (1) item located on the first floor (that I sent pictures of) and some items in the basement. After showing both movers what needed to be done, I asked if they would rather park their truck in the alley. They agreed and said they would pull around back. THEY NEVER CAME BACK!!! I called Mike several times and did not get an answer...then the calls went to voicemail. I then attempted to call my sales person Matthew and realized the phone number listed does not allow you to enter an extension number. I then tried the representative who called me to confirm the move. I had to leave VM with both and wait for a call back. They were very surprised and apologetic but could not tell me why the drivers left with no notice. I was eventually told they could not "Accommodate" our needs! I completely understand how overwhelming that task may have appeared to someone walking into a large apartment, that wasn't the most organized or tidy, but isn't that what that $4,000+ quote was paying for. What if we had to be out of the property within days? To leave the job and make me wait for 30 minutes in the alley is completely unprofessional. Moving in general is extremely stressful, now imagine being a couple of senior citizens, one of which is a disable veteran battling cancer and being told their movers left without notice!

Highly recommended for anyone taking on a move that's beyond renting a truck, finding some buddies,…read moreand moving from one Chicago neighborhood to another. I'm too old to be enticing friends to carry my crap up and down stairs with beer and pizza, it was time to grow up. And Long Distance Movers is the company for that grown up move. First they have representatives that will not only quote your move but also check in and stay as your point of contact throughout the entire process. My rep was excellent in following up and responding to all of my questions and requests. He went out of his way to make my requested dates and times work, and that in itself already makes the costs come close to being worth it. But the movers themselves make it a no-brainer. They were courteous, polite, and professional. They also took a lot of time and care into helping prepare my items to go into storage and take the trip across a couple states. I thought I did well packing but they really improved on my work, rearranging and wrapping items that seemed loose or wobbly. I felt everything was super safe and taken care of when they were done. Good people throughout the company and good practices made my move super easy and convenient and the personal interactions make it completely worth the cost. Highly recommended for moving longer distances.