I'd just like say that Sheldon and his staff provide the best customer service of any insurance or…read morefinancial services business I've ever encountered and I've been around a while and I'd like others to know this too.

on december 11, i put a payment in the after hour at sheldon rice insurance . on december 12, i was…read moretold the office never saw moneyorder 447. that was placed inside of business. i asked if they could play camera to show moneyorder going into after hour which is at front door. i was told camera doesnt reach that far. it may have been pulled out with a hanger under door. on december 13. moneyorder was cashed . on december 16. a member of sheldon rice statefarm office called me stating that i need to make another payment or insurance would be canceled. no metion of monies stolen. no call back from owner jeff margalus or agent sheldon rice concerning stolen payment. no call back from statefarm corporate office concerning this matter. i transferred to another agent who reached out to sheldon rice office to see if she could possibly help. no concern mr. sheldon rice unavailable again. if i could rate o this would be their score. donot deal with this dishonest location

I received great service from Nancy Fuentes. She explained everything accordingly when giving me a…read morequote. She was very friendly and her professional attitude was beyond. I highly recommend going to her for any questions or doubts, she explained things to me clear as water.

Service was very poor…read more My ex husband and I was customers of Al Garcia. My ex husband keep the agent after the divorce. Last year my ex passed away and I was a beneficiary on a policy that was under the control of Al office. Spoke to the agent several times, signed the documentation and for about two weeks the money should be in the mail. But all the time the process had not even been started. I called several times leaving message for a return call, but I would always seem to get a excuse. I final contacted the complaints department, which was not to much more help. It has been almost 2 months with not end in sight. I would not suggest this agent to handle any of my personal needs and it is now making me rethink my current policies that I have with State Farm as a whole.

I went to get a quote with them they were making it so difficult like do you have drivers license…read morevechile registration lot of questions they were thinking I can't afford to car by myself very very racist agents

My mom went to get insurance and they quoted her $638. She left $500 with them and came back later…read morewith $138 but they tried to charge her over $200. That's not the balance that's shown on the paperwork they gave her on her first visit. I think they might be trying to scam people here. When she told them she wanted to cancel the policy they told her they would be reporting her to the secretary of state? Reporting what exactly? This was a scare tactic. They're scammers and they try to intimidate people here. I will be filing a report with the DOI. They also didn't give her her money back when they canceled her policy even though she paid cash. They told her to expect a check in 2 weeks so we will report back on the status. AVOID THIS PLACE AT ALL COSTS

The friendliest insurance guys I've ever met. They provide quality customer service. I would…read morerecommend them to everyone I know.

Very good reliable insurance. Will refer to friends & family. The staff is very friendly & helpful.read more

The staff is very courteous and helpful. They handle insurance requests in a timely manner.read more

They offer top tier car insurance. I used to have State Farm, but the rates are going incredibly…read moreout of control. Allstate can still do the same and a lot more for a lot less. I saved over $200 and I still have the same protection policy as I did with State Farm. I recommend you speak with Ivonne, she was fantastic and explain everything to me very patient. Very accessible to get to this location on Pulaski Road. You can't go wrong!

From the owner: ADB Insurance Agency is one of Allstate’s Insurance Co. top producing agencies. We have been in the…read moreChicagoland area for more than 40 years of outstanding and unmatched service and now servicing third generation clientele. Our agency ranks among the top 5% of the Elite Allstate Agents. Our Agency success is proven with a great number of recognitions earned over the past 40 years of service in our community. ADB Insurance Agency earned over eight times – Allstate’s Inner Circle awards, over five (5) times Allstate’s prestigious Chairman award recognition’s; Allstate’s - National and Honor Ring level recognitions received - multiple times over our 40 years history with the company.

Great customer service Karina was great saved me a lot of money ! The vehicle policy was half off…read more State Farm !

David is responsive and attentive. Was thorough in helping me understand my policy. Not only did I…read moreget home insurance but also automobile and I have saved so much in comparison to the previous insurance agencies! Thanks David!