I have been going to Dr. Sloan for years. Everyone in the office is great. The Dr. realizes that…read morepeople have budgets and does not recommend unnecessary procedures. I highly recommend this dental office.

As much as I dreaded having to have my cracked tooth extracted, Dr. Ruvo and his assistant made the…read moreentire process much better than I had imagined it could be. He is very knowledgeable and skilled with a pleasant caring personality also which really helped put me at ease. His assistant was also very kind and friendly and they both took excellent care of me. The front office staff are also warm and welcoming and I highly recommend the practice.

Oral surgery is not supposed to be pleasant, but mine actually was. My kids had a good experience…read morewith wisdom teeth extraction at this practice, so I returned myself when I needed my own work done. The staff (including surgeons) are as warm and inviting as the office decor/environment and everything seems to run like clockwork. They knew exactly how to calm my frazzled nerves (let's face it - no one wants to be in this situation) and I could not be more grateful. I have no hesitation to recommend them, nor would I hesitate to return....although I hope I never have to!

Brother sat in the hospital with arm broken and was not seen with any form of urgency no pain meds…read moreno nothing like that

I took a good friend here because he was having issues with his foot. He is a diabetic and had some…read morepooling of blood around two of his toes and looked like an infection had started. We went and were there maybe an hour or a little over. He didn't get past triage. They didn't want to help him and said what do you expect us to do? They basically when they heard he was a diabetic treated him worse. They made a big deal about he should be able to see his foot on the bottom and should take care of it better. I guess all diabetes gets the same issues on their feet? They didn't even get a doctor to look at him. I'm not a nurse or doctor, I knew that he needed to be seen and treated and a lot better than Ms. Sanford, PA, Joanna G. Did. Thank you for not doing your job and taking better care of your patients. I hope no one ever goes to you again!

The front desk. I was late 7 minutes and was told I had to reschedule. On another visit I arrived…read moreearly and was made to wait an hour. This business has a late policy, conveyed by receptionist, means if you are late you will not be seen, and they do care if you had a medical emergency, drove an hour to get there. or got caught in a storm or was beaten up by a raging maniac, had to attend to sick family member all night. etc.. If you are late, you will not be seen even if you are the first to arrive and waiting room is empty. The receptionist will take delight in telling you this, so excuses do not matter. The smiling receptionist in your face as this is relayed will be something you don't forget. Not all medical practices do this. This is a dermatology clinic, not really equipped for emergencies, so they can apply these rules. We had patients in our office who were late and still saw them because we cared more about our patients than promoting any rule about tardiness. Health is one of those things tardiness just does not always apply except in this dermatology clinic, but the rules will only apply to you, not to them. If you must wait then you will wait, and they will take their time. Sad, but true. Know that you can just find another practice. Life happens. We cannot expect all medical offices to understand this. It can work the other way too. Once of many times, my father was speeding to the ER and was pulled by policeman for speeding despite his medical tags. He was given a ticket and refused to allow him to attend to his patient whose life was in danger. Later the police chief arrived at the ER, found my father and requested he give the ticket back. This is example of rules can be bent. In my husband's practice we got calls in middle of night and saw patients after hours. If they were late, we just worked them in. If there was a big surgery there was always the predictable bumping back at hospital so we made things work to ensure our patients were seen. We had patients who came up from Florida and down from Virginia. We sure were not going to make a big deal of a tardy of 7 minutes or even 20 minutes. That would require an ego about the size of what? Think hard. It will come to you. I have been here many times, as well as my family members. It has a corporate medical feel to the practice. The doctors are very good. The tardy rules are a bit hypocritical, though, too rigid What can be said is they make their rules, and they can be rigid if they want. Even when you follow them they will not apply theses same rules to themselves.

Walked out after waiting 40 minutes past my appointment time. There were still 2 people in front…read moreof me one was waiting for over an hour. Will never go bbac

I've been a long time patient with Pinehurst Surgical. They were at one time personable. Now I'm…read moreonly a number. If your appointment is at 9:30, be prepared to wait for 30 mins before being seen. I'm sorry, but my time is just as important as your doctors.

*Sanford location review*…read more Good medical care, subpar customer service via phone. This place is seriously lacking in the communication department. All calls to this location are diverted to the Fayetteville office in which may or may not get your message to the Sanford office. I spoke with the Fayetteville representative to have a vaccine ordered for my grandfather at the Sanford office and the message was never delivered, meaning a complete waste of appointment and unneeded headache. I will highlight however, the Sanford staff and medical care team were nothing short of accommodating and personable. Their receptionist, Shae was so kind. They ensured that our needs were met and we were well taken care of.. I would just recommend to their management that they secure a phone line specific to them, to avoid customer dissatisfaction.