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    Neil Ward, OD

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Neil Ward, OD

    Eye exams

    Eyewear fitting

    Retinal imaging

    Neil Ward, OD Photos

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    12 years ago

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    MyEyeDr

    MyEyeDr

    3.5(31 reviews)
    21.3 mi
    $$

    Dr. Wells and his staff are fantastic! I goggle searched eye care and I am so lucky to have found…read morethis place. They took my appointment with no problem. The wait time in the office was less than five minutes. I was fitted for contacts and glasses. The glasses selection is too cute!! They have all of the nice brands: Kate Spade, RayBan, Coach, Michael Kors and so much more! They have a good selection of less expensive ones too if that is what you are looking for. My contacts are great. From what i saw, you can really get any brand of contacts as well. I highly recommend Dr. Wells for eye care.

    Dr. Cox was recommended to me so when my appointment was scheduled a month out I assumed it was…read morebecause she was in demand. When I showed up (10 min. early) I was told I was put in a hold group and would have to reschedule because I had not confirmed my appointment. I did not get a text to confirm. The impersonal clerk said I should have called them. How would I have known to do that! I should have asked why she didn't call me! She said she could give me another appointment a month away. There was another clerk there who was doing nothing. How about giving her the job to call people who haven't (can't) confirmed. I don't know if this is Dr. Cox's policy or if she even knows what her office staff is doing, but I hope this complaint reaches her. They could have called me but instead Dr. Cox lost a patient. I'll find a practice where the staff treats me better.

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    MyEyeDr
    MyEyeDr
    MyEyeDr

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    Carrboro Family Vision - Dr. Jason Chow

    Carrboro Family Vision

    4.5(119 reviews)
    43.9 mi
    $$
    Certified professionals
    Offers payment plans

    The Doctor and Everyone there were all Very Kind and Very Helpful! And they got me in immediately…read moreto resolve my eye problem!

    I had been going to this practice for several years when they purchased Adler Optometry in Chapel…read moreHill. I have always had a good experience with the optometrists but have had issues with the opticians the past two years. Last year, my prescription was changed such that all the negative powers were entered as positive and vice versa. I had only discovered the problem after picking up the glasses late one Saturday afternoon and had to have the lenses remade once they figured out what the error was. This year, I went in and found out that they no longer supply Essilor lenses and coatings which are my preference. This is because I used to work for the company that makes the equipment that Essilor uses to put coatings on their lenses so I am well aware of the quality of Essilor's lenses and coatings. I was a bit hesitant but decided to get glasses anyway since I was there. They came in about 10 days later but I received a message that they didn't pass a quality check and they were being sent back to be remade. I got the final pair about 2 weeks later. I had only worn them 3 or 4 times when I noticed a small smudge in the corner about 2 weeks after that. I tried removing it with the cloth provided, then with the cloth and water, and finally with lens cleaning spray, always with the lens cloth. Since it wasn't coming off, I took it in thinking they could get it off but they said it was a scratch. To be fair, I did not have the scratch warranty as I've had glasses for 45 years and never had an issue and having worked in the business am aware how to care for them. To me, it seemed like a defect. The optician's exact words were, "Well, you didn't purchase the warranty so there's nothing we can do. Have a good day." And then she walked away. Well, I'm walking away from this business.

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    Carrboro Family Vision - Dr. Matthew Vizithum

    Dr. Matthew Vizithum

    Carrboro Family Vision
    Carrboro Family Vision

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    Neil Ward, OD - optometrists - Updated July 2026

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