I highly recommend Advanced Therapy Services! The intake…read moreprocess is very smooth. The communication with office is prompt and efficient. The best part, though, is the PT care I received! I have done PT at several places over the years, with good experiences. However, this experience was a step above the rest! ATS offers one on one PT care, for an hour each session...very targeted, personal, and thorough! I found the therapists to be very knowledgeable. I worked with Cortney and Alicia, and would recommend them both! Thanks, ATS!

Excellent one on one care for 60 minutes ! No pass Off to aids to techs! Highly recommend for your…read morefuture therapy needs!

Clarendale has greatly exceeded our family's expectations. After my mother passed in February of…read more2017, my 84 year old father needed an assisted living facility that met a variety of his needs - food preparation, housekeeping, personal assistance, 24 hour nursing and entertainment. Clarendale provides these services but goes WAY above and beyond what is normally expected. There is a bar with a daily happy hour, a theater room, health club, spa, salon, fine dining, cafe and even a house golden retriever. If you want to celebrate holidays at the facility, you can rent out a private dining room that has a capacity of 10-12. Clarendale feels more like a W Hotel than a retirement home. For years leading up to my father's move, i contacted a variety of assisted living facilities in the NW suburbs and routinely concluded the calls shaking my head. Aggressive sales pitches and evasive language were the norm (Friendship Village was the worst in this regard). While Clarendale does employ sales staff, it isn't so over-the-top. Moreover, staff are engaged and appear genuinely interested in providing a superior experience. In terms of the overall package (apartment finishing, staff, facilities, extra amenities), Clarendale is exceptional - better than Sunrise and Friendship Village. As this facility recently opened, everything is in pristine condition. In terms of superlative alternatives, the only option I found is Mather [of Evanston], which has few locations and, like a timeshare, can require over a million dollars upfront (literally over 1 million USD to buy in). That being said, Clarendale is great. There are a few corner apartments remaining as of April 2017, so if your loved one is seeking something posh with views of two separate directions, I would highly recommend grabbing one of these units before they are occupied.

I'm posting this to let people know about the Memory Care at Clarendale of Algonquin.. Neglect,…read moreabuse unsafe conditions and in adequate care. The Executive Director and Director of Health Services and their staff were fully aware of the on going problems which never was resolved. I hope this is a warning for families that are thinking of putting their loved ones in Clarendale of Algonquin. We finally had enough of their in adequate facility and moved my mom out.

My grandma was here for rehab services . I was impressed. I'm familiar with these places as my…read moregrandmas been also in Waconda care and I have worked in places like this myself doing direct care. They responded to call buttons quicky. They were friendly. My grandma looked like she had been bathed and hair brushed. When I would talk to my grandma with questions about things they would come over on their own an answer my question. I didn't even have to ask. They adhered to her diet restrictions. I only had one complaint and they addressed it before I was even able to complain and it didn't happen again. They had private showers in their room. The bathroom was kept clean. She had her own room. All the other patients were lovely. ( Except for a grumpy guy but that's not their fault )If we are in this situation again I would definitely choose to send her here vs Waconda care. Hope this helps.

93 year old went here for rehab and was treated well and received effective rehab. The staff…read moregenuinely cares and are kind. The facility is a bit dated but the residents receive excellent care. Small facility. The activities people are charming but most of the residents are long term and do not participate due to medical issues.

My PCP, Dr. Thayu, works with this group and she has always done a great job. When necessary she…read morehas referred me to excellent specialists. She discovered that I have kidney disease for which I am now getting treated. When I had frozen shoulder she referred me to an excellent orthopaedist. I trust her implicitly. She is a highly competent nonjudgmental doctor. I would recommend her to any of my friends or family. If I've been very sick, they will squeeze me in for an emergency appointment if at all possible.

II was a patient here for about the last 8 years. I felt the medical care was fine. However, the…read moreoffice staff is so incredibly rude. They act like you are interrupting their day, by having an appointment. I have contemplated leaving the practice due to this reason for the last few years, but didn't want to bother finding another good doctor. Today I called to schedule a follow up and they informed me that they had terminated me from the practice. I inquired as to why this occurred in disbelief. They informed me that it was because I had a balance from my last visit (which was 2-3 months ago) for $50. I never even received a phone call from them. WOW! I should have gone with my gut a long time ago and left the practice years ago! have been a patient at least two to three times as long. I am in the service/retail industry and my boss would have fired me within a week if I was this cold and ignorant to our customers. I'm a dumb guy so I guess I stuck with what worked. My Dr. went congerie and now I have to join a "country club" to get the "better level of health care" as described on the post card we were all sent. (myself and the rest of my family) That's why I was there in the first place. (Dumb me). I am so tired of having to ask or do other people to do their job and have to clock out during the day to do so. I too agree so much with Yvette M. I have been a patient at least two to three times as long. I am in the service/retail industry and my boss would have fired me within a week if I was this cold and ignorant to our customers. I'm a dumb guy so I guess I stuck with what worked. My Dr. went congeries and now I have to join a "country club" to get the "better level of health care" as described on the post card we were all sent. (myself and the rest of my family) That's why I was there in the first place. (Dumb me). I am so tired of having to ask or do other people to do their job and have to clock out during the day to do so. I will also not tolerate having someone talk over me and not take the time to listen. Maybe you treat your husband and family this way but it don't fly here in my book ladies. There is an app for that. It's called "respect". If you value your health or unless you can afford better "attentive care" I'd look for someone that still has heart and soul for the health care industry rather then retiring out. Time to find someone that cares, is educated on later technology and is involved in more of the later treatment that are available. My life depends on it.

I work EMS and brought a patient to this nursing home after a hospital discharge and I will say out…read moreof every nursing facility/ rehab center I have been to this place had the nicest, most caring staff. Everyone was extremely friendly and knowledgeable.

My father recently had a rehab stay at this facility after leaving Centegra after his lung surgery…read more My dad was resistant in the fact that he had to go to a facility for rehab instead of straight home, but that he did, made such a difference. During our phone conversations 800 miles apart, my dad expressed his genuine gratitude for the tender care and attention that every single member of the staff provided. My dad had a happy and successful stay. The PT and OT he received were excellent and if he ever had to go into a skilled facility again, this is where he would stay, hands down. My mother expressed her relief when she visited him and when she left at the end of the day. She knew he was being so well taken care of. Finding a quality rehab facility can be challenging as many of the reviews are negative posts. It's important that I share my family's excellent experience so that it may be easier for others to make a decision in their rehab facility search! Thank Valley Hi, for taking care of my father, Mr. Theodore.

Dr. James A. Krcik is a coward. I saw him 3 times and each time he had to idea who I was. He lost…read moremy paperwork, when it was located I asked for it back to take it somewhere else, lost it again, once found he had signed and initialed it (saying it was received and reviewed) but yet he had no idea why I was there. I called and emailed a request for him to call me about my lost results. Dr. Krcik refused to call me as a patient under his direct care. When I emailed him in the livewell app, I got a respond from his staff saying "He will never call you". When I contacted the CEO to complain I was just treated like a criminal and later Dr. Krcik recommended me to another doctor, just to get me out of his hair. He falsified his appointment notes to make it seem he was more helpful than he was. Dr. Krcik wasted my time, money and allowed my prolonged pain for over 6 months. His facility in South Elgin is disorganized, the staff are self righteous and Dr. Krcik only cares about himself.

Wry great staff who work reception, and dr. Shen is a great doctor. Lately I've had issues with my…read moreinsurance and been having money problems and her and the nurses have helped me over the phone as much as possible while I have to wait for my insurance to kick in. I appreciate how much they are about their patients. Very thankful!

Great physical therapists! Cristal and Omar are amazing! I highly recommend this location.read more

I had a partial knee replacement in December 2020 and chose…read more Athletico in Crystal Lake. It's a great location and the layout of the office is bright and open. From the moment you walk in you are greeted by Mary, Lyndsay, or Kyle with professionalism and kindness. Nelle Youel was my PT and she was fantastic! She knew when to push me and when to ease up. She gave me a tailored Home Exercise Plan to help me continue to therapy at home. By the time I had my follow up appointment with my surgeon she had me at 130° range of motion! My doctor was absolutely stunned and said that I had the best range of motion he had ever seen 6 weeks post surgery! Thanks to Nelle, I've "made friends" with this new knee of mine and I have my mobility back!! I highly recommend Nelle Youel and this office!!

My rating is based on the physical therapy I received while working with Meggie Kania. Meggie…read moredeveloped a plan to address issues due to my surgery to remove a cancerous tumor from my neck and shoulder, and again after experiencing vertigo. In both cases, she was professional and friendly. While her physical therapy plans were demanding at times, she always had my back, literally, as she stayed close to me during some routines. At times, my performance was frustrating, yet Meggie offered encouragement. She provided materials to take home so I could continue the physical therapy plan she had developed. I have had other physical therapists. Meggie is the best I have had.

I really resented being passed off among physical therapists. I like to get to know a PT and stay…read morewith one person. Moving among PTs within a short 45 minute session seems ridiculous. I did not feel like the PTs cared about me and just wanted to log their time and process. I decided to quit and just do the exercises at home and I'm fine. Very expensive as well. Disappointing experience.