The staff here are so wonderful and accommodating. Went out of their way to let my husband and I…read moremeet a dog we had seen online just an hour before. The facility itself was clean and seemed pretty well- organized. There was a kitten adoption event going on the day my husband went to pick up our dog too. Easy to find on Google and Waze, and the adoption process was simple and straightforward. They have a TV in the lobby and a screen that shows in what order you will be served. I also noticed that not even 15 mins after we adopted our dog they removed him from their website's available dogs, which is good to know that they keep their sites well-maintained! A little about the adoption process: I went in and met the dog that we were interested in in a room with one of their staff, they told me all the info they had about him and let me interact with him. Then I agreed to move forward with the next step which was a meet and greet with our resident dog, which we did outside with some parallel walking and then nose to nose as they got more comfortable. After that point. Point it's up to you to decide next steps. Obviously, ours ended with a happy ending and a new four-legged family member.

There are amazing people my puppy loves them and they love him always a good time ... they…read moredefinitely have helped us save money on vet bills

I have adopted from them more than once and it's been great…read more All of their kittens go through a foster home until fully vetted and available for adoption. This allows the foster to know the personality of the kittens, which is important when placing them in the right home. I love that the adults get to free roam in their area. The volunteers spend a lot of time with the cats and know a lot about them. They get a lot of love and are spoiled! I see some negative reviews here which is sad. Remember, there is NO paid staff. Everybody is a volunteer, giving their time to caring for the cats. The volunteers are only there at certain times. So there could be a lag in responding to emails, applications or answering the phone. Give them a break. Or better yet.....sign up to volunteer and help out somehow. Rescues always need volunteers and foster homes. To some, their adoption policy may seem strict. It may be. However, they're not looking to lower numbers and move cats, like the larger, open intake shelters. They want the right cat in the right home so it's a win-win for everyone. And being a smaller, private shelter, they can make that happen. They are a 501-c, non-profit and get no government funding. The rely solely on donations and truly appreciate all who donate.

These wonderful volunteers take care of so many cats...food, medicine, surgeries, supplies, and…read morethey don't receive government assistance. I have adopted 3 cats from there. Love them!! Please donate to them!

there should be an option for no starts given as there is definitely no f's given by this kill…read moreshelter DO NOT RECOMMEND DO NOT SURRENDER YOUR PETS UNLESS YOU DONT MIND THEM BEING UNALIVED went to get a friends pup surrendered less than a week ago, waited an hour for my friend to get there to claim her dog and gift him to me. was told numerous times the dog was there.... my friend gets there only for us to be taken to a room and told the dog was euthanized, he didn't thrive.... DO NOT TAKE YOUR ANIMALS THERE

Did you know that the SPCA accepts old bedding, blankets and towels for their animals?…read more They have bin in the front of the building to drop off any donated food, toys, crates and cages.

Cups and Claws was such an amazing experience! Can't say enough good things about this place. It is…read moresuch a beautiful space with roaming cats throughout the café. Our favorite spot was the affectionately named Catio adorned with all of the cat toys, games and books one could dream of. We had a lovely time playing with the cats and kittens. Our favorite was Sal and Morgan however all of the cats were very sweet. Loved that they had options for drinks and snacks in the front and the workers were all super sweet, knowledgeable and kind. You can tell they truly care about the wellbeing of the kitties in their care. All of the cats are adoptable and it took all my strength to not sign up to bring one home. You will need to sign a waiver and make sure you have socks as you will have to take your shoes off at the front. If you forget they do have super cute cat cafe socks for sale though so its a win/win! Excited to return to play with the cats and hopefully one day return to adopt!

Amazing environment! We came in possibly wanting to adopt a kitty! We had criteria, and were told…read moreabout Bruce and he checked off every box! We filled out an application for Bruce and got a call the same day saying we were approved! He's been in his new forever home for about a few hours now and he's glued to us!! He found his new favorite blanket and is making biscuits! 100000% would recommend coming here even if it's to give kitties some love

I used to be a loyal Petco customer. I generally don't go to PetSmart mainly because Petco is a…read morelittle easier to get to, is usually a little less expensive on some things, and just out of general habit. But now I am a loyal PetSmart customer. I had the worst customer service experience ever at Petco earlier, so I went to PetSmart to get the crickets I needed. I was waited on by a very nice young lady there who told me she'd be right with me while she finished up with another customer. I mentioned my bad experience at the other store, and she sympathized with me and was very helpful and friendly. There was only one cashier (who was also very nice and personable) and a line several people long, but it moved quickly. So as an added bonus, I won't have to wait 10+ minutes to check out at Petco anymore.

We love Petsmart! And so do our fur babies. We bring them in once or twice a month to walk up and…read moredown the aisles and pick out a toy. They love to sniff out treats. And of course they get lots of attention in their cute little outfits. They have so many options for clothing for my little ones. It is so fun shopping here. And they don't mind you trying the clothes on your dog to make sure they fit first, which is very helpful. It's fun looking at all the other dogs in the store too. We also take advantage of Banfield pet Hospital inside of the Petsmart. They are super friendly and have good prices, all our animals go here.

We currently have a an 8 month old red nose pit bull that is very hyper and to be honest just out…read moreof control. I have a small child in my house and decided that if we were to keep the dog we had to get a dog trainer in the home to correct some of his behaviors. My husband searched around on Craigslist and decided on Travis. When Travis arrived to our home he was very professional and prepared to immediately begin working. Within the first few minutes of Travis interacting with our dog we noticed a change in behavior. Clearly we were not interacting with him properly which is part of the problem. After the first lesson my dog was coming on command to his name and learning self control. After our second lesson he was learning not to bother my small child as he played nearby. We have 4 more lessons in our package but as of now we are definitely satisfied with the progress the dog is making.

Travis is an amazing dog trainer. He reshaped our Great Danes behavior when it came to leach…read morewalking and listening. We have been to Care A Lot's training for their puppy training and it did nothing for our dog. Travis came to our house and sets up a personalized training program for what our dog needed. I highly recommend Travis!!!

my daughter took her dog here to see about an accident she had with her mouth. They explained it…read morewould cost $700 for xrays and she explained that she didnt have the money so could she go home and figure out her finances and bring her back. They said that was fine. 10 min after she left they had called animal control. Be careful when going and not getting treatment.

Took my kitten in for first time vaccinations, not only were they 30+ min late taking me back but…read morethen they take my kitten to the back to administer the shots.. seems fishy that they don't do them in the room with you, makes you wonder if they actually gave the shots. Also, been calling for days, left a message, and cannot get in contact with them about test results.