I only have positive things to say about Chapel Hill North! I just had a couple of days to find an…read moreapartment when I moved to North Carolina earlier this year, and Sharonette helped me find the perfect unit for me right away. From Day 1, Sharonette and Ms. Sandy have been very welcoming to me. The premises are well-maintained and maintenance requests are done almost immediately. I want to thank the front office for hosting and organizing so many fun events -- we have a great community here! I highly recommend Chapel Hill North to anyone looking for a great place to live. -Calvin, Apt 314

Horrible complex to live at . Multiple maintenance issues since the beginning of my lease . The…read moremaintenance team has no clue on what they are doing , mark the maintenance lead will say on the portal that the issues were "complete " but in reality he doesn't come or just doesn't have the knowledge to fix the issues . Rest of the staff from the leasing office (Sandra Boykin and Jamilha ) will sweet talk you on becoming a resident but after being a resident they are not helpful , any issues you bring up to them they make you feel like you are bothering them and will get an attitude instead of being cordial and adddresing any issues during your lease . The complex is a very dirty , roaches e everywhere including in side the unit ( hallways , parking deck,, main entrance to the building , ) the events they have monthly are horrible, nothing but cheap stuff from the store and don't have enough for residents . Overall a horrible experience for the amount of money they charge each resident . If I could give this place a negative review below zero I would . I have had to stay proactive about my unit issues and waste my money and time fixing most of the issues . They have a lot of building code violations and health violations aswell . Be ware of this place and stay far away from it .

A home away from home -- only neater. Duke Tower Condominiums and Hotel was the perfect choice for…read moremy Durham sojourn. Within walking distance of Brightleaf square and a multitude of other shops and restaurants, DTC is nicely situated. I had a one bedroom condo, fully furnished with everything I could expect. More like an extended stay hotel, DTC furnishes the linens and the appliances and some dishes, cups, glasses and utensils, but you bring your own toiletries, coffee and food. With all the restaurant options in the area, food is optional; although using the kitchen might be more prudent for an extended stay. Housekeeping comes by once a week, but there's a change of bedlinens available if you can't wait that long. Overall, it worked for me since I didn't have to pre-clean my room every day before a housekeeping visit. Each unit opens to the courtyard and there are no units behind so it has a private feel. The courtyard was quite beautiful with its blooming flowers, bird feeders, vine covered trellis', a couple of grills, a lawn chess set and pool. The Tower, in the center of the garden, has an honor-system, continental breakfast in the morning. The Tower's dark wood floors, walls, and tables is either relaxing or claustrophobic, though, depending on your perspective. Disappointingly, the spiral staircase to the upper floor is closed. There's wired and wireless internet service available, but they're still upgrading the wireless for the entire property and for me, the wired connection worked better. Besides all of that, DTC offers complimentary shuttle service to Duke Medical and DPAC. The office staff, security, and long-term residents are some of the nicest people with really interesting stories to share. Oh, and if you can't bear to travel without your furry four-legged friend, DTC accepts pets with a small extra fee. If you're the type who won't consider staying anywhere that's older than five or ten years, DTC won't work. But if you enjoy the subtle beauty and quirkiness found in older places, DTC will deliver and for a price much less than you'll pay for any of the nearby chain hotels.

So, you are attending the World Beer Festival huh?? Good for you, I am proud of you. The Duke…read moreactually has a shuttle bus that will take you and drop you off and then.... pick you back up to bring you back. Now I have stayed in nice Hotels... I also stay in Hampton Inns for work... and I have stayed in other places too, because I did not want to sleep in my Jeep for the night. This place is clean and the staff are nice, just keep in mind that it is also where some folks live. So, you do not always get the same "crowd" that you would when staying in a hotel or a motel. That said, it is kinda like a motel only the rooms are facing an interior courtyard as opposed to the parking lot. I had a problem with the AC in my room and had absolutely no problem getting switched to another while the maintenance guy passed me on the walkway as that person did not check in yet. "The Good" - The staff is very polite and fast, but most importantly helpful. The blonde was very cute too :) - I am a huge fan of the architecture of the actual building. The center tower in the courtyard has a small breakfast shop in it with a small area for tables and chairs around it. Although I have never made it to breakfast here, the look is at least cool. - The rooms are clean, have a kitchenette and a separate bedroom. - They recycle and have the blue trashcan/bin/tote. - There are pots and pans if you want to cook while you are there. - The rooms are spacious compared to a "normal" hotel room. They are more like suites, but think older, only by looks. - Laundromat onsite on the first floor. - It is relatively inexpensive. "The Meh" - The parking is different than what you are used to as you enter through cutaways on the first floor, into the courtyard area. There is nothing wrong with it, just different. "The Bad" - Nothing really bad to comment on.

This property is definitely not worth!!! Everything in the unit was outdated. The unit had not even…read morebeen cleaned before I checked in! The appliances were dirty and stained and the faucet in the kitchen was broken. There were layers of dust on the furniture and floors and cobwebs throughout the unit. Also found multiple stains on the furniture as well. The appliances were dirty, as well as the kitchenware. There was a foul stench in the air that I couldn't seem to get rid of, no matter the amount of spray or air fresheners used. The linens and bedding were stained, tattered and torn. They had to be rewashed before use. The bathrooms were unkept as well with mold and mildew apparent in both bathrooms and shower curtain. Except for the front door, neither of the sliding doors locked. They along with the kitchen window were "secured" with wooden poles to prevent them from opening. There was an infestation of bugs/ants in the kitchen. The one TV provided for the whole 2 bedroom unit was no larger than a small computer screen that you can barely see, or hear. The internet and cable were sketchy at best and on the fritz all of the time. Constant interruptions and disruptions throughout the day. You'd be better suited staying somewhere else...anywhere else!!!

went for afternoon tea and it was amazing! pricey but worth the experience. we had a guest come…read moreunannounced and they were so accommodating about the red wearing number and even brought out extra treats for the confusion.

I just want to give a big THANK YOU to Allen for his quick response and excellent service! My smoke…read moredetector started beeping (which we all know can drive you crazy), and Allen had it fixed and the battery changed within 30 minutes of my request. He didn't have to act that fast, but that's just the kind of person he is--always on point, professional, and dependable. Allen truly deserves recognition for the hard work he consistently puts in. Speaking of recognition--I'd love to suggest that management consider creating a Yelp QR code for the property. Google only allows you to post one review, but Yelp lets you give credit where it's due more than once. That way, great team members like Allen can get the ongoing appreciation they deserve! Thank you again, Allen, for always showing up and handling things with such care and urgency!

AVOID AT ALL COSTS. You can get way better for less--or the same cost--anywhere else in the…read moreTriangle. Their egos are bigger than their apartments. Management is shady and unprofessional. Honestly, NWR should be investigated for some of their policies and practices. There is no accountability, and the leadership thrives on gaslighting. Yes, the café is a real entity--but the hours constantly fluctuate due to ongoing staffing issues. The model feels completely unsustainable. As for the rooftop bar they've been promoting for OVER A YEAR. They just had their third so-called "grand opening," and it's now open maybe once a week--with residents having to pay for drinks. I'd honestly rather go out for happy hour or make something at home than hand Carraway another dollar. Most of the glowing reviews are from people who were bribed or just toured the property. The social media is a curated illusion, full of paid influencers who don't even live here. Management is too busy making try-hard TikToks and Instagram content to focus on improving the property or addressing resident concerns. Amenities have become glorified event spaces, filled with non-residents, so those of us paying premium rent don't even feel safe or prioritized in our own community. Issues don't get resolved. Staff are unresponsive, and upper management is toxic at the core. They trash-talk residents to other residents, and any time you interact with them, it feels like a confrontation. I've lost count of the GOOD staff who left in the 22 months we were here. (Jamie and Allen need to GO, PERIOD.) They outsource monitoring reviews, so corporate will intervene, scold staff, and never reach out directly to address concerns, or truth telling reviews magically "disappear." Once the Tower opened, the rest of the community became an afterthought. The construction quality is poor, maintenance requests go ignored, dog poop has been smeared on community furniture, and trash frequently piles up. The buildings are barely cleaned--there are housekeepers, but they don't even bother going down the hallways. They've added strict and ridiculous rules to make up for the fact that the amenities can't support the population--and now they're planning Phase 3? Get ready for more years of construction and the loss of your overpriced "tree view." After we had moved out (but still held our lease), our apartment FLOODED. No one returned our calls. No confirmation it was resolved. No apology. Just silence. And when we left? Our same unit was reposted for $400 less. No specials or discounts are ever offered to current residents. They roll out the red carpet when you tour--but once you live here, the customer service disappears. We moved to a pristine, new community, pay significantly less, and are actually treated with respect. This place is all smoke, mirrors, and broken promises. Don't believe the hype

Disappointing Experience at Cosgrove My time at Cosgrove was…read moreincredibly disappointing. The management conveniently added stricter rules after I moved in, even though they were much more relaxed beforehand. From the absurd rules to the repeated break-ins during my stay, it was one of the worst complexes I've ever lived in. They'll find any excuse to charge you extra fees, whether it's for cleaning or repairs on items that were already broken before you moved in.To make matters worse, there's a clear issue with racism within the community. If you're a person of color, be prepared for discrimination both from the management and other residents.Additionally, once I moved out, they displayed unprofessional behavior by ignoring my attempts to contact them until I persisted. This lack of communication was completely unacceptable.Overall, it was the worst experience I've ever had, and I wouldn't recommend this place to anyoe!

Cosgrove Hill has been so responsive since my move. It's refreshing to see a leasing office that's…read moreso willing to help out and create a place that really feels like a community. Highly recommend to anyone looking to move to the Chapel Hill area.

I am moved from Chapel Hill out to California in 2017 since then I have been working with Mariana…read moreFiorentino to manage my property and eventually to sell it. Mariana is an amazing woman with amazing connections and amazing level of knowledge to handle a very complex situation for me. I cannot say enough about her professionalism.

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A lovely planned community just a stone's throw from the highway, it also offers a swimming pool…read moreand clubhouse complete with gym, full kitchen, billiard table and meeting rooms. There's no front gate, but there is restricted access to the adult community.

Due to their deferred maintenance; I tripped over a piece of rebar coming out of parking barricade…read moreand bruised my leg pretty badly. I reached out to Gavin Butcher who is egregious at his job! had no solution to this matter .

My Background: I lived in Finley Forest as a owner-tenant of a single unit 2006 to 2013. 2006-2013…read moreI was: unmarried, a fire fighter-paramedic in Durham, and a MD-PhD candidate at UNC. I am now married-no-kids and a MD-PhD living interstate. I still own just a single unit in Finley Forest and it is same unit I have owned continuously since 2006. I describe my current role in the community as a out of state unit owner who uses H-Co Property Management, LLC as the local professional full-time actual landlord. See my initial 5 star review of them under their yelp business listing for more details on them in this roll. I've worked with Finley Forest Condominium Association (FFCA) for many years as a owner-member and only ever in good standing. Ive been involved as a owner-tenant and a owner-out of state resident. When an owner tenant my goal was a community that made my personal life better at a price I could afford on a graduate students or paramedics salary. As an out of state owner my goal has been a community that kept my tenants happy, at a price I could afford on a physicians salary, and makes me money with a month to month accounts receivable and accounts payable balance sheet in the black and that current assessed market value of the unit is higher than what I paid to purchase unit in 2006. As a long-time Property owner I've worked with FFCA when association board were also the management company (the nightmare of 2006-2008), when board had CAS Management running FFCA with board oversight (a different type of nightmare but still a nightmare 2008-2010) and William Douglas Property Management (by no means a wet dream but no nightmare either 2011-present). Considering my above background I give FFCA, a overall 3 stars 2006 to date of this review. Two stars 2006-2008, One Star 2009-2010, Five Stars 2011-2015 and four stars 20016-present. 2 stars 2006-2008: Non-professional volunteer board as managers are what you expect for any under-qualified and under resourced leadership team. Association fees went up every year and our rainy day fund remained insufficient to cover any major repairs to common property so when next major repair happened we would have to each pay a several thousand dollar special assessment and monthly fees would keep going up further. 1 Star 2008-2010. Professional management under CAS did improve day to day running costs so our finances got better, monthly fees stopped going up every year and our rainy day fund at least had a chance of covering a major repair that was all but inevitable. FFCA was a 20 year-old budget built development at that time. However all this good work was undone when in 2010 it was discovered a CAS employee had over spent budget by $160,000 on deck repairs for though not proven in court with criminal convictions was likely because he got a kick back from the contractors doing the deck repairs if each bid he approved. Details of this period of time have never been well enough explained or investigated by FFCA board. Probable for fear of board members that they have some criminal or civil liability to the membership for negligence in CAS oversight. 5 stars 2011-2015: William Douglas took over and saved us money in operating costs. They pursued all avenues to minimize cost of CAS embezzlement and put in appropriate oversight. They made the tough right decisions biggest one being making decks responsibility of individual unit owner to repair and maintain not a FFCA responsibility. This shifted thousands of dollars in repairs and maintenance to current individual unit owners. Many of whom had bought units and not negotiated major deck repairs on closing as to that point FFCA had reliable covered deck costs. FFCA has done this using vague legal language in FFCA original organizational documents as to FFCA repair and maintenance responsibilities to exterior parts of buildings that had not been updated since founding Of FFCA by developer to be able to build community. As one of those owners who had bought with expectation of decks being FFCA responsibility this sucked but was right thing to do. Decks had been central to embezzlement scandal under CAS management, if we did not cut FFCA costs some how we would all have started paying for decks anyway just not individually but through higher fees and special assessments. Our rainy day fund ultimately suffered but we've now done two major repairs (re-roofed all buildings with a long-term maintenance contract and painted/put up no maintenance vinyl siding on all buildings) and kept FFCA insured without a special assessment or monthly fee increase. A testament to William Douglas Management and better board oversight. 4 stars 2012-present. Drop from 5 is because rainy day fund has not gotten bigger yet should have. money to build rain day fund/capital reserves should be coming from moneys we had been using to deal with mismanagement under CAS but are now paid off.

I want everyone to know about how little Lori and MacKenzie care about the residents. I left a…read moregreen Yeti mug in the bathroom while visiting my Dad, who lives there. Lori found it and LEFT IT OUT in the lobby where anyone could take it. And sure enough, it was stolen. When I suggested that they set up a lost and found in a secure area, Mackenzie defended Lori's action. BEWARE of the Berkshire rental agents, they will gladly give away anything you leave behind!

As a senior and as a resident, I find the staff to be most helpful and kind. The location is…read moreamazing, the environment is wonderful, the location is fantastic. I moved here from another apartment in downtown Chapel Hill, and I cannot believe how much better life is here. I definitely plan to stay here as long as I am able.