I would first like to acknowledge the many positive experiences I had at this practice in the past. Dr. Lang, Dr. Marotta, and several technicians cared for my dogs from 2020 through early 2026, and during those years my visits were consistently professional, calm, and respectful. Unfortunately, my visit on February 19, 2026, was completely different. I would give this place a zero star. I brought my healthy dog in for a routine checkup, fecal exam, and vaccines required for boarding. What should have been a straightforward preventive appointment quickly became uncomfortable and confrontational. During the visit, Technician Laura Kelly repeatedly spoke over me, raised her voice, and addressed me in a way that felt accusatory rather than informative. Each time I attempted to respond or ask a question, I was interrupted and not allowed to finish a sentence. The tone was not educational or collaborative. It felt adversarial. When she stepped out of the room, I could hear her speaking about me behind the door. Shortly after, Dr. Ashley Jackson, whom I had never met before, entered the room. Rather than asking about my dog's routine, training, or overall health, the conversation immediately turned critical. The entire interaction also felt rushed. Dr. Jackson repeatedly mentioned that she had a lot to say but might be pulled out of the room soon. She spoke at length, delivering a stream of general advice without first taking the time to understand my dog or my experience as an owner. I have had German Shepherds for six years, yet I was spoken to as if I had just adopted my first dog, receiving very basic instructions such as not exercising a dog immediately before or after eating. There was no attempt to ask what I already knew or what I was already doing. Most concerning, while we were still in the room and without discussing it with me first, Dr. Jackson instructed the technician to administer an anti-parasitic medication before any fecal test results were available and without asking for my consent. Decisions were being made between the two of them as though I were not present. In the moment I was shocked and frozen. Looking back, I wish I had stopped the situation and left. This was a routine visit involving a healthy dog. The escalation into a hostile exchange, combined with medical decisions made without discussion or approval, was deeply concerning. No client should feel spoken over, dismissed, or excluded from medical decisions during a preventive appointment. The experience left me deeply upset, and it took nearly a month to recover emotionally from what should have been a simple routine visit. I hope the practice reflects on what occurred so that no other client has a similar experience. read more

Just trying to be a responsible cat owner and brought my cat because he has a huge bald spot on his leg. $827 later and I still don't know what the bald spot is due to. First visit I was charged $360 for blood work; which came back fine. Second visit I was charged $457. Second visit was a week ago and haven't heard anything back. The receptionist did call me after the visit to tell me they overcharged me $70, but that they can't refund me the money. I can only use it as a credit. I will say, the staff is nice and cares about animals. UPDATE: After my post, I was contacted by Laura, the manager. and I was refunded the overcharge. There was also miscommunication about the wait time for test results. I was just told the results could take 7-14 days and that was why I hadn't heard from anyone. read more

Mill Pond Veterinary Hospital - Veterinarians Near Me - Branford, Connecticut

for many years when my dog was healthy they were great. no one could believe he was 12 years old. he acted like a puppy, and was a small dog. everyone loved him, he just had that personality. always happy to see anyone or any other dog or cat. my whole condo complex loves him. my neighbors, my sisters, my son and I are heartbroken. be cause I took him there when I noticed something wrong when he was eating. I was told there's nothing wrong with him he's fine. so 600.00 bill for vaccinations and office visit. then a month later it got worse, I said there's something wrong. then they decided to open his mouth and found a tumor in his throat. I said why didn't you do that the first time, response was we don't normally open a dogs mouth, unless you say there's a problem. I told you there was a problem when he eats. the first time. I know my dog., if it had been diagnosed early on, there were options to treat him. but they waited another month to open his mouth. a sweet dog that would let you do anything to. bathe him, cut his nails, brush his teeth, brush him. try to groom him. open his mouth if he went to pick up something outside. just a sweet dog. that once ate some treats that caused him to have severe diarrhea on a weekend. of course millponds closed on weekends. so I took him to the guilford hospital. he was dehydrated, he had to spend the night iv fluids. I cried all night. next day when I went to pick him up with medications. only chicken and rice. they told me they checked on him many times because all he wanted to do was be held and cuddled. that's him. and he is worth every penny of the 2000.00 I still am paying. they were awesome. kept me updated on his condition all night. he was there less than 18 hours. but they were awesome. millponds great when your dogs healthy. read more

Dr. Lang helped us through a brain tumor issue with my dog Missie and helped us when it was time to say goodbye in a compassionate and professional way. The Nicholsons read more

Mill Pond Veterinary Hospital - Veterinarians Near Me - Branford, Connecticut

I've been taking my two dogs and kitten here for 2 years now and I absolutely love the staff especially kimmy so understanding and they give you an estimate on everything making sure you see before making the decision love it! Would recommend! read more

STEER CLEAR !!!! This was a family business that has been "rolled up" by a major corporation and they are only in business for the $$$$ -- My experience was they recommended several expensive tests and medication that my pet did not need. Sad when great small businesses are taken over by corporate greed machines... read more

I really tried to like Mill Pond. When friends would ask which vet I use, I was surprised to find that their reaction was typically widened eyes and words of caution about misdiagnoses, overlooking symptoms, unnecessary additional charges not used by other vets, and lack of professional conduct. Unfortunately, I experienced every one of those conditions I was warned of, and now I have to live with the regret of not switching vets sooner. I do not typically write negative reviews, but your pet deserves better care and you deserve better customer service than Mill Ponds standards. Some examples of what I experienced include: -Having to pay for smaller, less cost efficient bags of food on s e v e r a l occasions, because orders I put in were never fulfilled, sometimes repeatedly. It felt shady. -Being denied food and medication because of a vaccination that was less than a month overdue. -Failure to diagnose glaucoma, and instructing me to give my pet saline solution, rather than running a very quick test for her eye, which she now has a high risk of losing -Failure to send medical history (via email or fax...) within a weeks time Now I use Guilford Veterinary Hospital. Not only are they professional and reliable, they also have an app that gives you discounts on your pets food and medications, as well as a rewards program that gives you monetary credit based on the expenses you've had at their office. read more

Complete disappointment with this office. The only reason it's getting two stars is because the vet staff really seemed caring and compassionate. My dog Tessa hurt her leg a couple weeks ago and we brought her to an emergency vet in Canton where she recieved Xrays and we were told she had a soft tissue tear - she just needed lots of rest. Flash forward to yesterday (9/8) My wife and I came home around 3 to find both of my poor girls back legs weren't working. We rushed off to find the nearest vet with decent reviews that was open. We settled on Pieper. I arrived at 430 carrying her in and gave them her information. There were 4 people ahead of us. For 7 HOURS we sat in the waiting room. After 5 hours a girl came out and checked her heartbeat. That was it. We finally had to leave at midnight and look elsewhere. Stay away unless you're willing to put your potentially time-sensitive issue on the line here. read more

if i could give 0 stars i would..use to our dogs vet till my beagle was brought in for diearria..they took x rays and blood work...they told use it was irratiable bowel sydrome..after they tried to convince us to have her teeth cleaned...well what they missed or failed to tell was she had a growth in her belly area so now 1 year later happened again and it had grown in size....this place is all and only about making as much money as they can...if you need a good vet go to either lakes vet service right down rhe street near the high school or no.branford vet services on rt 80..it may just save your beloved pets life.... read more

Be very careful of this hospital. I don't think highly of a hospital that will NOT take responsibility for misdiagnosing a dog that caused her passing. Sadie Frisco died from DIABETES that wasn't discovered until a month later! Or that her GI stomach ulcer was hemorrhaging that caused her fatal anemia! Never mind Xrays or a basic ultrasound was never conducted when we requested them as she was vomiting profusely in the waiting room. Not a place for my pets. If no one believes this trust me records do not lie. There are records to prove all of this. BEWARE! read more

Heard this place is all about the money!! Would not use this vet! Heard awful things definitely would not recommend!

You will never find a facility as knowledgeable and caring as Mill Pond. The doctors and staff here will always see to it that your beloved pet has first rate care. I have been with Dr. Yarrow since she started her practice and wouldn't dream of going anywhere else. read more

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Mill Pond vet hospital was wonderful for Daisy my West highland White Terrier. I started at Mill pond on the recommendation of my daughter who also received great care for her Dog Inka. From the start eight years ago, Dr. Yarrow and Don diagnosed a Myositis condition with Daisy which was missed by the previous vet. With their expertise we were able to stabilize her health with Prednisone and vitamins to prevent damage to her liver. She is now a very healthy eight and a half year old who is off the Prednisone. Dr. Yarrow and Don have retired but Dr. Wray, Dr. Markleski Dr. Moore and the very competent and cheery support staff are carrying on the legacy of excellent veterinary care. read more

On Sunday my usual vet is closed, and I looked for the closest vet, as my Cat has major anxiety in the carrier and car. I called Mill Pond, only did they take me in for an appointment, they called me and had me come in even earlier! Dr. Markleski and staff were fabulous, they knew right away something was not right,and after x rays they sent him to Cheshire VCA animal Hospital where he was able to get the care he needed. Thank you Dr. Markleski and staff for your kind care to my boy! read more

Mill Pond Veterinary Hospital - Veterinarians Near Me - Branford, Connecticut

Our sweet fur baby was a life long patient of Mill Pond. Last week she was in distressed. It was 4:30 on a Thursday afternoon. We were told the doctor was an hour behind schedule and would need to take our baby to another venue. WHAT, we are three minutes away from you and our dog can't breathe, I am sorry, I was told, but the doctor is already an hour behind...NEVER will I EVER recommend Mill Pond to anyone! When my dog was healthy and could generate income, and Mill Pond let her die in a car trying to get her to another hospital 20 minutes away. SHAME read more

Mill Pond Vets has been taking care of my cats, Maxine, Oliver and Goldie, for over 17 years. They have provided great service and have been been there the minute that one of the cats was under the weather. I so appreciate them being open 7 days a week as well! Bill Hinners read more

This is THE hospital for excellent pet care! We started with Dr. Yarrow way back when she was still doing mobile vet work and making house calls. That old fashioned care is still a hallmark of their practice today. The staff of Doctors, Techs and office administrators are all focused and the same thing. They are all focused on the well being of your pet! Or in our case, our pets. And Donny, Dr. Yarrow's husband, not only fabulous with your pets, he is a great guitarist. Be sure to catch one of his shows! read more

We have been bringing our baby kitten here for almost a year now and we have nothing but great things to say. From her first shots to nail clippings, the vets and assistants take great care of each animal and make you feel like yours is just the cutest (well I mean, she is pretty cute). After her shots, the doctor will call us at home to make sure she is doing OK as well as after any surgery or procedure. We have also felt comfortable calling and asking questions to them if something doesn't seem right. They send birthday emails every year and postcards when your pet is due for their next appointment. I would recommend this Vet to anyone in the area, they are great. read more

I brought my dog here for an emergency. We hadn't been to a vet since Hurricane Sandy because we've been moving around so often. My dog had bloody diarrhea and I took him to the only place that was open at 7 am. I'm so so so glad I did. They had an appointment for him straight away, and although I knew that this was likely to be expensive, they asked several times about the cost of a particular procedure before they did it. I knew they were going to take blood, so they offered a genetic test that could both identify any potential problems for his breed and age. I was sure he needed surgery for the bleeding problem, but after Dr. DaCosta examined him, she was clear that there was nothing stuck in him. They sent me a postcard reminder, as well as an email, to come in for a follow-up,but then when I called for an appointment, they said if the bleeding had stopped I didn't need to come in. Just pick up his Nextguard and Heartguard and I was good to go! I'm so happy. so happy. read more

I'm a true crazy cat lady, with only one pampered feline at a time... was a bit nervous about bringing my semi-feral nugget to a new vet, but all went smooth. Didn't have to wait in waiting room, was attended to pretty promptly, and my cat was a true trooper, due to the professional handling and attention she received. I'll be back next year for her annual. Good job Mill Pond Vet Hospital. read more

Please do your homework & ask QUESTIONS.. I cant get into the sad details due to legal proceedings now. But i just wish I STAYED AWAY from this place. My sweet dog would still be alive today. read more

For the past 13 years, we have brought our pets to MPVH with Doc Yarrow and Donnie. We had 2 mini schnauzers and a cat. They have seen us through some trying times, Lily with Cancer and chemo and eventually her dying this past year and they always were kind and compassionate. Now my 12 year old Murphy is slowly dying with diabetes and blindness for the last 6 months. We have chosen to keep him comfortable and not do any heroic measures. We have been testing his urine at home and giving him insulin twice a day, i have bought the insulin from MPVH monthly without any problems. Well this week ( which is thanksgiving week) i called to order another vial and was told by Sherry in the office that i could not get insulin for murphy without first having blood work done. So i thought she was mistaken and i told her that we are not doing blood work we just need the insulin to keep murphy going. She said she would check with the doctor. A little while later she called and said "Sorry we cannot give you the insulin without first seeing murphy." I was taken back by this as we have consistently gotten his meds monthly without any problem. So i asked her to have Doc Yarrow call me at her convenience. Well Doc Ray called and he was adamant about not giving us the insulin until we brought him in. I asked if we could get the insulin and make an appt for 2 weeks out as this is very busy week, and i only had 3 days left of insulin. You guessed it 'NO'. I was so upset as this dog just to get him in the car and to the vet is so upsetting to him, he shakes the whole way there and if you know anything about diabetes then anxiety can increase blood sugars. I still could not believe this was happening so i placed another call to doc yarrow and the girls said she would call after she was done with her patient she was with. OK fine. Well she never called, Doc Ray called me this time and he was very matter of fact and said "No we need to see murphy and do blood work to give you the insulin because we need to know we are doing right by him" . Well I understand this thinking but with end of life care we do not do extra testing or blood draws that are not necessary. I could not get my point across and i was told to get my records and that maybe another vet would be better for me. Well i still can't believe it but i will never recommend this practice to anyone ever again. They disgust me and the lack of ethics is so poor. This is how they treat a patient they've had for 13 years? Would they want to die from a diabetic coma or diabetic ketoacidosis. Well by withholding this med from my dog then they are the ones killing him. carol d. read more

Dr Yarrow saved my four year old chihuahua's life. My dog was diagnosed with a rare and deadly autoimmune disease that ulcerated all of her mucus membranes leaving her nose, paws, and mouth bloody and raw. Dr Yarrow recognized the symptoms immediately, performed a biopsy, and began treatment right away. Without her proactive response, my baby would not be alive and well today. Thank you to her and the staff for treating us like we were their only patients! read more

I have been using this Vet Hospital for years. I have had dogs with various weird issues and they have always gotten to the root cause and helped my pets. read more

I recently transferred the care of our young pup to Mill Pond Veterinary Hospital from another local establishment and am delighted with the care and follow-up he now receives from Doctor Deb Yarrow, Chief Technician Don and the rest of their personable and well-trained staff. Our pup's condition was expertly diagnosed in the course of a 90 minute initial office visit, he was given all of the correct medications for a course of treatment and was given them for the right duration to resolve his issues. He started to demonstrate signs of significant improvement within 24 hours. Today, a week later, he is fully cured and has never looked better or seemed as lively and happy. This was not just a happy coincidence or result of our pup just clearing his system on his own from a mysterious ailment. Deb and Don immediately knew what his problems were from their thorough clinical examination, and from taking the time to ask detailed questions, which they revised as they went along to account for my previous answers. Through this collaborative--and time-intensive--process of obtaining every needed piece of diagnostic information, they arrived at an accurate diagnosis and effective treatment plan which combined their expertise with my own in depth knowledge of our pup's history and seeming reaction to various environmental and dietary factors. Together, we got things right for him, on the first go-round. But that only happens with that kind of engagement and clinical experience. Their attention to detail was evident at that first meeting, as well. Deb had a staffer check to see that our pup's implanted microchip was not only properly activated and working, but also to determine if it were properly registered to his breeder, as I had been told it had been. It had not. So we had it registered to MPVH, at Deb's suggestion, so that we all could rest assured that if our pup ever became separated from us he would be taken to a safe and secure location like MPVH until we could be reunited with him. I like that kind of thoughtfulness and concern for an animal's safety and welfare. Similarly, Deb and Don provided us with helpful training suggestions, based on their observations of my interaction with our pup and their long history of expertise in animal training techniques. Their practical and focused suggestions proved immediately applicable and helpful. Don brings a similar focus to everything he does at MPVH, right down to personally installing the steel support structures for the practice's heavy overhead surgical lighting equipment, so that there is no danger of it ever falling on your anesthetized pet in surgery. Who even thinks of something like that? And when we took a tour of the facilities at their recent open house, we were impressed by their spotlessness, from the front reception area to the smallest food storage closet in the rear. Deb and Don truly bring a hands-on approach to their practice and i shows in all these details. Their staff is similarly well-trained and personable, which reflects the time and care they have devoted to hiring and training thoroughly and well. Finally, I can only say from my own experience, that the advice and recommendations of current clients is the gold standard, and in that regard Deb and Don and MPVH were enthusiastically recommended by all of our pet-owning friends, none of whom know each other. I still went ahead and read every review that is posted online before deciding to transfer our pup's care to MPVH because I try to be thorough in my own care decisions for our pet. And I can only say that the positive reviews I read perfectly line up with my own experience at MPVH and I cannot recommend them highly enough. We have had some great vets in the past, But we have never had the combination of skills, talent and passion for top-quality pet care that we have seen at MPVH which is an extraordinary practice created by two very passionate and superb clinicians on the model of personal attention, rigorous scientific analysis, and unparalleled, hands-on care for your animal member of your family. FIVE stars, without the slightest reservation. read more

My family and I have been bringing our animals to Mill Pond for the last 16 years. Never have I had an issue with the practice or questioned the care that was being provided. When our family dog had gotten sick and we had to put him down, Don and Dr. Yarrow were there to provide emotional support to our family. The practice has always gone above and beyond for our pets and I will never go to another vet because of the quality care that Mill Pond provides. read more

I recently moved from Colorado and Mill Pond was recommended by my last vet. They took great care of my dogs, spending a lot of time with each one during their check-ups, and answering any questions I had. The vet called me herself with lab results a few days after the appointment. One of my dogs needed a dental cleaning and the staff did a wonderful job. The anesthetic they used seemed to have less post-operative effects than previous ones I've seen. Some of their pricing seems a bit expensive, but they're worth the trip from New Haven. read more

MPVH's staff is the absolute best! From the minute you and your pet arrive, until you leave, you are made to feel welcome and we'll cared for ( shout out to Sherri)! About 3 years ago, we adopted two pitiful Chihuahua brothers from Tennessee. Unbeknownst to us, the smaller of the two had mange. It took weekly lime dip visits for what seemed like forever, but today he is fully cured and as healthy as can be. I highly recommend Dr. Wray - he is a kind, gentle soul who takes what ever amount of time you need during an office visit to feel comfortable with your pet's needs. All of the vet techs are really personable (Heather), and knowledgable as well. Nothing but great things to say about MPVH! read more

For the longest time I would rant and rave over Mill pond because I truly believed their cared for their pets, customers and took their line of work more importantly than money. My dog became sick about 4 months ago. We immediately contacted the vet truly trusting in them. She started having diahrea. The vet prescribed multiple different meds which none of them helped. They seemed to continue to change them up, never return phone calls promptly and seemed to care less that my dog was getting sicker and sicker. They did blood work, fecal exams everything. After 2 and a half months and 2,000 dollars spent at Mill pond and direct advice from the owner doctor yarrow. My fiance and I took to the internet and gave our dog a bland diet which worked.. why something so simple wasn't recommend to us in the first place is ridiculous. Unfortunately, her symptoms came back after three weeks after re introducing regular food. The vet automatically prescribed a high dosage of predinose which led us to her losing even more weight (mind you she lost a total of 25 all together ) blood in her stool, vomiting and she wouldn't eat or drink. When I tried to call doctor yarrow I got no call back. So I took her to the office and demanded she be seen because she was so sick. After that dose of predinose we ended up with my dog hooked up to an iv. For an overnight stay at an emergency vet ! Another 2,000 later and mill pond never called to check on her. They basically said we should see a specialist and then sent us a letter in the mail saying they no longer want us in the office. They are money hungry , rude and could care less about the animals they serve. I would never recommend this vet to ANYONE ! 4,000 DOLLARS LATER and they only made my dog sicker. Don't waste your time or money. There's plenty of other vets who care about the animals they serve! read more