I have always felt like I have gotten quality care here. Docs, nurses, and staff are helpful and…read moreknowledgeable. The one thing that bums me out is reception. I'm sure they deal with challenging situations... After all people are frequently not at there best when coming to the doctor. But I have never (I'm not exaggerating) seen a smile or experienced, what I would describe as, a friendly interaction. Perhaps that is the expectations handed down to the reception staff. But I find it disappointing when friendliness is generally regarded with, what seems like, distain. Again, these folks are consummate professionals I gladly entrust my health too. But it's not a friendly place up front.

I went to the Walk -In Clinic today, Sunday, and was pleasantly surprised. The three people that…read morehelped me were GREAT! The receptionist, the assistant, and the Doctor made my day. They were friendly, helpful and actually cared. I would definitely use this clinic again. Thank you, ladies.

I have received services at the healthcare center for over 50 years. Mike and Andrea are the best…read more They have been treating me for 40 years between them. They truly care about you and your issues. Their knowledge and experience are second to none. Highly recommended.

We feel we have discovered a true healer in DR Meyers and the staff here in Shelton…read more They will work you in when needed, are caring and very attentive to your needs. Feels like good old fashioned real medical care. Thank you!

If you want to play Russian roulette with your health this is where to go! I'm home from Capital…read moremed ctr after spending 2 days with my sister, would have died had I not taken her here. Dr Wu decided she was overweight and health problems were related to weight. Her kidneys were in failure and her liver wasn't working right so Dr Wu prescribed Vitamin D. As she became more and more ill, she called his office begging for help, made another appt and again he saw nothing wrong?! Do not go to this place!!

I have been seeing Dr Wesson in this office since July 2019. I have some complex medical issues and…read morehe has been my greatest advocate. I have seen 14 specialist in the past 7 months and none have provided better bedside care than Dr Wesson. He takes time to explain things and answer questions. His medical assistant Tammy is quick to return messages and follow up on referrals as well as just being a pleasant caring professional. Dr Wesson truly cares that his patients receive the best of care even when it is outside the Mason Health system. I can not recommend him highly enough!!! I know My health is in good hands!!!

So far, just had a telehealth visit to go over blood test results, which were informative, and I've…read moredone some further testing to narrow down what's going on with my body/metabolism. I look forward to traveling to her clinic for her life blood analysis. Her books are excellent.

For several years, I have been delighted with Mason Clinic and every person on its staff. My…read morerecent and terrible experience is the exception. I am a fit and trim male, 71 years old. Just over a month ago, there was sudden appearance of a painful lump just under the nipple in my right breast. It was causing visible projection of the nipple area (creating a very unwanted feminine appearance even under clothing) and made even turning over in bed difficult. Rather than waiting for an appointment, I went into Mason's walk-in clinic for immediate attention. Knowing cancer was a possible cause, I hoped for immediate needle biopsy, but procedures required interim diagnostic steps (mammography and ultrasound) which ended up consuming most of a month before the cancer scare was eliminated. Anticipating that result (and in extreme anxious to address what I correctly guessed would prove to be plain gynecomastia), I had in advance asked Dr. Soha to be poised, once that result came in, to rapidly address the gynecomastia issue (I loathe each and every day of living with this condition). I was expecting: (a) referral for surgical removal of the mass; and (b) a lab order for hormonal testing, given the absolute fact that my condition is likely caused by a hormonal imbalance. Just as soon as the result was posted (last Friday), I again messaged Dr. Soha, reminding of my request for rapid action. He ignored me. I called staff and they messaged him, relaying my request for attention. Notwithstanding repeated requests, he continued to ignore until, in a message last Tuesday, I complained, saying that it felt like he was deliberately ignoring me. He replied the next morning, condescendingly claiming otherwise, telling me a whole series of things he knows I already know, and still failed to take any action. He said he'd "be happy" to send the referral for possible surgery (why did he not just do it?), but outright refused to make the lab order. His claimed basis is that the finding of no cancer makes such testing unnecessary -- notwithstanding that, in fact, hormonal imbalance is specifically indicated as the likely cause of such late-onset benign gynecomastia as I've encountered. I replied back to Soha requesting, yes, by all means, please proceed with the surgical referral (just as I'd already repeatedly requested). He did not reply, and instead had his assistant call me to setup an appointment for over one month from now. So far as I can determine, it appears Soha is determined to delay any further action until after that appointment -- if he'll even grant it then. I feel like he is being purposely obstructive and dilatory. I can only speculate that perhaps he is offended when a patient seeks to aggressively manage his own care, but I've had it with Soha. Both my wife (who has likewise had unhappy experiences with Soha) and I have sought assignment to a different physician. We prior had a physician and PA at Mason who we very much liked. Any issue like this with either of them would have been unthinkable.

I've been to this hospital twice and both times felt my family received a high level of care…read more My family member was having a health scare last night and we rushed them to the emergency room here at Mason General. From the time we arrived until the time we left, I felt like we received a high level of care from professionals who were great to us. Everyone from the nurses, to the technical professionals who drew blood, operated the X-Ray and EKG machines to our doctor were excellent, caring and nice to us. I was extremely thankful for the level of care we received last night. I would like to specifically mention Dr. Ross who took great care of my family member and was excellent helping us through a difficult situation. I'd also really like to highlight our main nurse who was excellent and really helped us through this situation. My family member has notorious problems taking blood draws and our nurse nailed it on the first try perfectly, one of the most impressive things I've seen in a hospital. I'm sorry I didn't get his name but he was excellent. Thank you Mason General, we appreciate you very much.

Love this drs office had both of the pregnancy's here and everyone here is very nice and runs…read moresmoothly and you don't wait that long to get seen and a whole lot friendlier than the big cities ones especially in Everett,WA. And I totally recently this place and the Drs's to other women.

Would not recommend this facility. My dr decided to schedule me a specialist appointment in seattle…read morerather than tell me that I was miscarrying during my last ultrasound.