Travelled 35 minutes to shop because online hours state they are open 12-5 just to get here ans find that they are closed on Sunday. Should really update that. read more

Great place for Western riders, or if you want to look the part. Also very nice selection of Dressage equipment. We were looking for Hunter/Jumper apparel and a girth. Very little merchandise. I did get a couple awesome deals for my granddaughter. Staff is friendly and knowledgeable. I will admit it has been years since I was last here. read more

I'm very disappointed that Millbrook is choosing not to post Mandatory Mask signs on their doors. I watched customer after customer take off there mask as they entered the store. I'm shopping with my wife and two teenagers who should not be exposed to 50% of the customers not wearing mask and the staff ignoring the issue. I know many people disagree with the mandates but at the end of the day we must look out for each other. Step up Millbrook and do your part to keep your customers and staff safe and healthy. read more

I've been going to Millbrook on and off for years, had a horse when I was younger and recently flipped from Western to English and swung by for boots and breeches. Was Jackie ever helpful! She didn't make me feel rushed and was happy to work with my budget (not all of us can afford $190 breeches). She also took her time helping me with boots as well and gave great recommendations. I'd definitely recommend working with her if you are newer to English riding or might be intimidated by the wide selection of clothing and boots available. Not to mention the store is chock full of so much fun horse stuff, I could wander around for hours. read more

Why not just buy online or whichever seller flaunts the best deal, you might ask? Millbrook answers with old fashioned, individualized service and care for anyone walking in. Before walking into Milbrook, I thought this level of customer service had long been extinct. Like the eternal cowboy, Jim helped me find my way and offered guidance, rather than being in it for the sale. Come to Millbrook, not for the slashed price or the factory wide selection, but for the fraternal oath that they will set you on the right path. read more

Prices are normal equestrian prices. Customer service has been excellent! They have helped me with special order boots and helmets and always made sure we were satisfied. They make it right even if the fit is wrong. So happy with the customer service! read more

A whole lot of nothing... the place is an enormous warehouse. So why is it they seem to carry absolutely nothing?! I tried going back today after deciding 2 yrs ago not to return- I actually had a gift card that day and just bought fly spray to use it up then handed it to the guy in line behind me to use up the balance so I didn't have to go back.. They seem to never have basic tack or riding clothing items I need, and each time they don't have what I need, a salesperson tries to talk me into something I don't want and that won't work. I have a black English saddle. Today I went there to buy black reins and a black leather girth. A wall of reins in the English hunter/jump section - every one is BROWN. The size girth I need - no leather, only fake leather or nylon. So once again I drove 45 minutes to get there for nothing today for the first time after giving up on them 2 years ago. Every time I leave there I just feel frustrated and disappointed. I've tried to buy breeches there before... VERY limited selection, only small sizes and the most expensive brands - I couldn't find any for much under $100 when I found a perfect pair of cotton TuffRider breeches on the east side of the state for $35. Let's be real... I want to wear them in a barn with my horse, grooming, riding, etc - we don't just wear riding pants for shows. When a $125 pair didn't look good on me, the saleswoman came running with a $35 girdle trying to sell me that along with the pair of pants that just didn't look good and fit awful instead of simply admitting they don't carry much selection and had nothing that would fit and look good. They have enormous sections of men's boots and men's clothes and of tacky sparkly cheap cowgirl t-shirts - but I never see anybody buying those things. I pretty much always see people trying to shop in the English dept, which is very small and has very limited selection and is very high priced. I tried to find a cavason there another time I went - they didn't carry them. They carry pretty much the same halters as you can find at TSC or Family Farm & Home - nothing great or different. Same thing with horse care products and saddle/tack products. Sales staff is friendly and the person who helped me today was very nice... but the thing they do of "We don't have what you want... buy what you don't want instead so we make money!" thing is annoying. If you don't know how to get to the store off the highway, you're lost. Hard to find and get to unless you're local and/or have been there before so you know the way in. read more

Poor customer service. For the amount of employees vs customers you would think they would be egger to help and encourage sale. Sadly this isn't the first time I have encountered lack of engagement from the staff. I like there selection but its not enjoyable experience having to hunt down and bother the staff. read more

Everyone there was friendly and helpful! I exchanged a pair of dressage chaps that I had received that were the wrong size, and I did not have a receipt. I love shopping at this store for my riding needs. read more

The best Tack & Trailer slash western wear store in the state, in my opinion. They have a superb selection, they have reasonable prices, and they have a huge location. You name it, they probably have it. and unlike other places in the state, they actually carry most everything in stock (as opposed to having to "order it" from a catalog without being able to see and touch it). This includes their hat, clothing, and boots selection. Cowboy up here with 5 spurs, er I mean stars. read more

I love Millbrook ranch! I've been riding horses for close to 10 years; I've always gone to Millbrook for my horse supplies. I have had times where I don't know what I'm looking for or what would be the best thing/brand to get where they have always helped me out. And they have done so without making me feel rushed. I've also been getting my boots from them for years and I've never been disappointed in them. The current pair I have from them I've had for around 3 years and counting. I can't wait till the next time I go there to see what other amazing things they have! read more

Spectacular service. Everyone was so helpful and knowledgeable. Love the new store. Thank you! Sue Zehr read more

Love this store as far as tack stores go. Yes, they can be expensive. If you're looking for cheap, online is the place to be. Millbrook has great customer service, and the recent renovations to the store have been a great update. The only place I'll go for my horse shopping. read more

Love this place! My go to spot for all my horsey needs! Great staff is always super helpful! loove the rewards program as well!

A great customer service experience. Jaci was extremely helpful in helping me pick out boots, a helmet, and riding gloves that were all in my price range. She also gave me insight with her experiences with a lot of the products,, giving me pros and cons. I loved that she gave me her honest opinion and didn't ham it up because it was more expensive. Definitely will be going there for all riding needs. read more