Today was my first appointment with Dr. Chaudhry. It was quick and painless to make an appointment,…read moreand the receptionists were delightful. I have had zero luck finding a primary care physician in Bear and I am thrilled to find this practice! The office is clean and spacious. I was greeted promptly and taken back to an exam room very quickly after finishing my initial paper work. The doctor came in and did her assessment and I was completely blown away by how honest and personable Dr. Chaudhry was. She was extremely knowledgeable and I appreciated her saying she wouldn't prescribe any medication that she wouldn't give her children. She is very in-depth with her patients and leaves no stone unturned while asking the necessary questions to properly diagnose. I brought my daughter in the same day for a sick visit to be seen by her husband, pediatrician Dr. Nazar. He was equally wonderful and knowledgeable and I look forward to bringing her back to see him. There is nothing like bringing your child to a GREAT doctor. I'm very pleased. The entire experience was the best and most refreshing doctor experience I've ever had. I would absolutely recommend this practice to anyone who lives in New Castle County!

This place sucks. Their communication is nothing less than terrible. If you can steer away from…read morethem. They rush everything, and leave you with more questions than answers. If you have HMO insurance please communicate with your insurance provider prior to each visit because the system tends to somehow 'change your PCP'. If you stop in for a referral for a specialist, be sure they do not provide you with an expired referral number. Also be sure they don't overcharge you if you have a copay. Know how much your copay is going in. COMMUNICATE WITH YOUR INSURANCE PROVIDER before stepping foot in here because again, they will schedule your appointment and wait until you arrive to tell you information is missing and you can't be seen. Today was my last time coming here.

On April 15, I had an endoscopy and colonoscopy. After arriving my assigned time, 10:30am, I was…read morecalled almost immediately. Staff was most cordial and signed me in. My nurse, Liz, was a delightful young lady, who made me feel so much at ease as we joked about a few things and her experiences in the city. My anaesthetist, Christine, Continued to make the experience a pleasant one as she explained what she would be doing. Rachel was the nurse in the procedure room and was just as pleasant as the rest of the staff. Of course, Dr. Corso, who performed the main attractions, is just the best. All said, most professional staff, I appreciated and thank you for making this experience a pleasant one. If you follow all instructions given, the procedures go smoothly. Your center even sent a "check on me" text and email to be sure all was well. My thanks to all of you! Have a pleasant day!

Absolute BEST place for colonoscopy. Bedside manners are top notch. Expert in their craft…read more Immediate results review. My husband and I will go nowhere else going forward. Shout out to the ladies at the front desk who checked us in. Shout out to all the nurses and care staff: Michelle and Cara who prepped me and took care of my IV, Cindy the anesthesiologist and Cindy my discharge friend. My husband and I appreciate you all!

Highly recommend Advance Family Care!…read more First, I have to give a shoutout to Eva, who runs the front office. She is always so friendly, welcoming, and helpful, and she really makes you feel comfortable from the moment you walk in. The doctors at Advance Family Care are wonderful as well. My visits never feel rushed, and I truly feel like they take the time to listen to me and address my concerns. I also appreciate being able to reach out when I have questions without having to wait weeks for a response, which can be frustrating with other medical providers. I feel heard, respected, and genuinely cared for. I'm very happy with the care I've received and would definitely recommend Advance Family Care to anyone looking for a provider who truly takes the time to care for their patients.

I am so grateful for Advanced Family Care - it's definitely the finest quality care I have…read morereceived, whether its to get me in to a booked up GYN or physical therapy and to be able after 2 yrs on my own trying to get my fibroids surgery, the concierge services is by far the best!!! My health is being taken care of well, I like the one on one and not being rushed - the services is just so personalized with attention to detail! Thank you Ms. Banfield!

Rude staff. No respect for your time. Never on time. Will keep you waiting over an hour to see you…read morefor scheduled appointment. On other times They have changed our appointment dates without notification. They started out ok but have gotten to big and now don't offer the same valued patient care they used to offer

I love Dr. E & the nurse. They have toys for the kids to play with beings though it takes so long…read moreto be seen. I wish they would add on another Dr. though so your wait time wouldn't be so long. They have Saturday appointments, you can call & or text the nurse or doctor with questions

Dr. Winter and his nurses are great! Check-in and Check-out is great!…read moreHowever, don't hold your breath waiting for a reply from billing on your account or from whoever handles refill requests from your medication plan (like CVS Caremark). I've left 4 messages (you can never get someone to answer the phone) about a bill and needing an account review - no reply to any of them, and every time I try to go through another department I'm transferred to billing. Forget refill requests from providers. They're never processed on time and I ALWAYS have to be the go-between and call the practice to have them reply to the request. I'm told these things are handled by the same person. Not department, person!! And this incompetency has continued for many YEARS. This is unacceptable. I would give this practice 5 stars if these issues would be addressed.

Great staff and service nice building everyone was helpful and process went very smooth no…read morecomplaints.

Sprained my ankle recently and decided to have it looked at. I found this business online and made…read morean appointment. The woman at the desk and the nurse were both friendly and professional. Dr. Lund came in and introduced herself and shook hands with me. I had X-rays taken and she reviewed them with me and answered all my questions. Amazing Doctor and excellent staff!!

Doctor is good. Staff is very rude and unprofessional. Better to go somewhere else that values…read morepatients.

Dr. Sheptock is my primary care provider, she is absolutely amazing! Actually the entire office…read morestaff is always prompt and friendly. I decided to give them a try when I first moved to Kennett and I'm so happy that I did. I cannot sing their praises enough! Thank you for the wonderful, prompt and attentive care you have provided to me.

Good experience with Dr Francesco. He spent a long time addressing various concerns at first visit.read more

we've been in Dr. O'Brien's care for 23 years. He's a caring, thoughtful doctor. He thinks a while…read morebefore he tests, often researching after he has listened and examined. He is excellent at diagnosing. Dr. O'Brien doesn't jump into expensive testing. If he sends me for a test, I'm quite confident it's needed. His staff is a most competent group who are always cheerfully helpful on the phone or in the office. I have never called his office outside office hours without talking with him. My husband & I highly recommend him to anyone, young or older.

Dr. and staff are great! Love Doc has remained independent and there's not a huge crew of…read moreincompetent office help. I would highly recommend this practice!