Adam was incredible! We will stick with him for the long haul…read more We had worked with Farmers for the past 4 years and been pretty underwhelmed by their service and prices. I reached out to Adam via email after googling local insurance brokers. My goal was to see if we could increase coverage and manage to save any money in the process. Adam responded almost immediately within a matter of hours from when I sent him a message. This was on a Friday. We corresponded via email fairly quickly so he had what he needed to run numbers for us. He told me he would follow up Monday (the next business day), and he did. Adam was able to save us a significant amount of money AND increase our coverage in a lot of different ways. We had a simple call after I had decided to work with him, and he walked me through everything in detail and answered all of my questions. The idea of changing insurance had felt really daunting and so I had put it off - for quite some time. Adam truly made it as painless as possible, and now I can relax knowing we are covered.

ZERO help, for anyone reading this do yourself a favor and call an insurer directly. Save so much…read moremoney and less headaches. All this Adam Glazer team does is charge you more and give you phone numbers to call for your insurer when you have questions. Adam's team couldn't even tell me about submitting a claim with costs from previous 6 months. "Here's the phone number" I was told. Tell yourself, what exactly are you paying for with Adam's team?

I contacted Kevin for a quote about 2 weeks ago. I ended up going with a quote I found myself,…read morehowever Kevin was very helpful and friendly from beginning to end. From his customer service alone, I'm recommending him to my fellow insurance hunters. He was patient as I gather all of my information at work. He also followed up via email and phone call. He was every personable and kind. Thank you for your time Kevin! Wishing you the best!

I reached out to Kevin to compare my rates with my current insurance carrier. He responded that my…read morerates were excellent with the current carrier and also even offered advice for improvements . I feel Kevin is truly genuine in helping people understand coverage. Even though I am not doing business with Kevin, he still offered priceless advice; His clients are very fortunate working with him.

My family's house burned down in the Palisades Fire. I called this agency to ask questions about…read moregetting insurance in wildfire prone areas. They were very patient and very informative.

As a mortgage broker working here in West LA, I have seen Susman consistently deliver excellence…read moresince the 90s, so when my wife and I stumbled into a great home and we needed a FAST quote and binder I called April Rarick. When I told her that the home was 100 years old, I expected her to start talking about the insurance crisis and to prepare me for several declines and to deliver a policy with a super-high premium, but she simply went to work and gave us a reasonably-priced policy that allowed us to close quickly and on time. All in all, the most impressive thing about April is that she kept following up with a backlogged company and ultimately provided a policy that had better coverage and a substantially lower premium which she was able to reduce even further when we added an umbrella and our 4 cars...not an easy task since this included a recent accident from a new driver. April, thank you very much for your hard work and your fast and excellent communications!

I can recommend Don with confidence to anyone looking for a knowledgeable, compassionate and…read moreprofessional agent. He was extremely helpful in guiding me towards the appropriate plan during the enrollment process. When it came to light that I had accidentally not set up auto-pay, he was there to walk me through the steps necessary to get reinsured while providing alternative coverage options in the interim that suited my needs. Bottom line: Don went above and beyond in his service to me and I feel compelled to write him a review as a result. He has always been a phone call away for any questions or issues I might have. Beyond that, he is an extremely kind and pleasant person to work with. Thanks Don!

I found Donald through a Yelp search for insurance agents in my area as I had been having a very…read morehard time finding individual insurance and had gotten scammed by an online sales agency. He no longer does individual plans but was able to recommend me to someone who has been extremely helpful and trustworthy. He was very responsive and more than willing to help me find my way through a very confusing and arduous process! If I ever need group or small business insurance I will definitely be using Donald!

A few years ago, I was in a collision and the process was smooth because I was able to solve it in…read moremy city. Right now, it has taken three weeks after my collision and I have no car. I am dealing with AllState people in different states and doing all the calls and follow up. I definitely plan to go with a new insurance company when my contract expires. The only way to get anyone's attention is to go on social media because they hire people to save their social media image. Do your research before you decide on Allstate. It used to be efficient but it has gone downhill. Why raise insurance rates for lesser customer service?

As a real estate professional with over 27 years experience, I can vouch for the fact that Robert…read moreFeldman is much more than an INSURANCE AGENT with decades of experience. When you call any of his offices, you are accessing the professionalism, resources and experience of a major INSURANCE AGENCY. With multiple offices throughout Southern California, nobody knows this market better. When you call any of his offices, you are also accessing the knowledge and resources of a leading INSURANCE COMPANY. It is a little known fact that ROBERT FELDMAN is on the board of Allstate... which means he is privy to information regarding what the "big players" in the insurance industry are considering doing with both their rates and coverages. Want to know where rates for fire insurance are headed? Ask Robert! Want to know which insurers are leaving the California market? Ask Robert! Want to know about policies that give huge discounts is you have professional property management? Ask Robert! Last but not least, want to know absolutely anything about smokers or where to find the best BBQ on the planet? Ask Robert! Really!!!

Jake was very responsive, helpful, knowledgeable and clutch in a critical situation. If you're in…read morea jam and need a solution, I highly recommend him. He saved me. Thanks, Jake!

I've literally asked Jake insurance advice for over 2 years now, and each and every time he has…read morehelped me select the right policy, even if it wasn't through his agency. To me, this is what a great agent is all about, not selling you products, rather trying to help you in achieving what you need. I recently cancelled a life insurance policy with my employer and got a better policy through Pullen Family Insurance. What makes it better? Let's just say I was able to double the policy coverage for myself and my wife for the same exact cost, and the premium stays the same for the next 20 years. Process was easy too and Jake walked us through all the applications the insurance companies tend to overcomplicate. Thanks Jake for all the advice on Home, Life, and Auto insurance.

Recently I was looking for home insurance and a friend told me about Tower Insurance in Culver City…read moreCA. I spoke to Tonie Kirskey/Agent and was so delighted at her expertise in taking care of every detail and questions I had. She completed all my policy details. I can't say enough about how gracious and knowledgeable Tonie Kirskey is! I highly recommend her for all your insurance services! Thank you Tonie Kirskey!

Tower Insurance is simply the best. I have been a client for years and the service and attention to…read moredetail has been first rate since the very beginning. To Tonie and all of the wonderful employees that make Tower great, thanks for everything. Highly recommend for all of your car home and renters insurance needs. They rock!!

After 25+ YEARS with this company for my house insurance, Kemper just pulled the plug on carrying…read moreanyone in California - these current agents were totally and unequivocally INCOMPETENT and INEPT - after six weeks of their BS telling me that they'd take care of me the only coverage they could find was about 10x my current payment...as good as they may have been in the past they are WORTHLESS and a WASTE...as sad as it is for me to say this, please do your business elsewhere if you know what's good for you.

This is a first class organization run by a first class owner - Lloyd Berkett. They can handle any…read moretype of insurance - from automobile to art. They are experts in health insurance as well. They are hands on, knowledgeable, honest and care - a rare combination in today's world. I highly suggest you call them if you have any insurance needs - especially for bundling.

This review is for GEICO CA, not necessarily anyone in Santa Monica. They just give you the…read morerunaround. Sending numerous emails asking for information, uploading documents, etc. and then saying they'll be in contact and they never are. Then the phone and chat interactions are the same. Being #300 in line on the phone and waiting around while the chat people/bots don't answer your questions. Terrible service.

Totally impossible to contact for any questions regarding an auto insurance quote…read more I applied online, was told to wait for a letter with the quote. In the letter, it asked for proof of address and some other personal info I already provided. The worst part is that it was dated 9/14/2023 and the cutoff to submit the information was 9/19/2023. I didn't receive this letter until after 9/19. Now I am told to reapply. Waste of my time.