I contacted Kevin for a quote about 2 weeks ago. I ended up going with a quote I found myself,…read morehowever Kevin was very helpful and friendly from beginning to end. From his customer service alone, I'm recommending him to my fellow insurance hunters. He was patient as I gather all of my information at work. He also followed up via email and phone call. He was every personable and kind. Thank you for your time Kevin! Wishing you the best!

Kevin Mitchell is not only a great insurance agent, he's a great guy! I always look forward to…read morechatting with Kevin. I reached out to Kevin to get some business insurance for our new business and he went above and beyond to find us insurance that was way cheaper than any of the other quotes we had received from other insurance agencies. Not to mention, he was kind enough to speak to us from the hospital as he was awaiting the birth of his second child! We also just switched over all of our renters and EQ insurance to Kevin, since he was such a great help before, and AGAIN, he was able to get us better coverage for better rates than what we were paying with Allstate. This guy has some major connections. You need disability insurance? He's got the hook up for you. Need an accountant? He's got the hook up for that, too. He is a networking king and goes above and beyond to help with anything he can possibly help you with. Last but not least, we used Kevin because he can get you any kind of insurance (for the most part, he doesn't work with disability insurance) and he's not a sole employee of Farmers. He sells Farmers because he, personally, likes it the best. So he's able to provide a much more unbiased opinion and product than a rep that's an employee of a specific insurance company.

My family's house burned down in the Palisades Fire. I called this agency to ask questions about…read moregetting insurance in wildfire prone areas. They were very patient and very informative.

As a mortgage broker working here in West LA, I have seen Susman consistently deliver excellence…read moresince the 90s, so when my wife and I stumbled into a great home and we needed a FAST quote and binder I called April Rarick. When I told her that the home was 100 years old, I expected her to start talking about the insurance crisis and to prepare me for several declines and to deliver a policy with a super-high premium, but she simply went to work and gave us a reasonably-priced policy that allowed us to close quickly and on time. All in all, the most impressive thing about April is that she kept following up with a backlogged company and ultimately provided a policy that had better coverage and a substantially lower premium which she was able to reduce even further when we added an umbrella and our 4 cars...not an easy task since this included a recent accident from a new driver. April, thank you very much for your hard work and your fast and excellent communications!

I found Donald through a Yelp search for insurance agents in my area as I had been having a very…read morehard time finding individual insurance and had gotten scammed by an online sales agency. He no longer does individual plans but was able to recommend me to someone who has been extremely helpful and trustworthy. He was very responsive and more than willing to help me find my way through a very confusing and arduous process! If I ever need group or small business insurance I will definitely be using Donald!

Thank you Yelp for hooking me up with this great guy!…read more While I was trying to get new Covered California insurance and got locked out of my online account, I was sort of unsure as to what to do. Lucky for me I realized that there were independent agents who may be able to help. So I looked on here and found/called Don. He was very helpful and was able to walk me through the process, pick a provider and he became my agent. He was so professional and kind . . . he even followed up which I hold in deep regard. If you need insurance, go see Donald Weiss. Tell him I sent ya. sherri

A few years ago, I was in a collision and the process was smooth because I was able to solve it in…read moremy city. Right now, it has taken three weeks after my collision and I have no car. I am dealing with AllState people in different states and doing all the calls and follow up. I definitely plan to go with a new insurance company when my contract expires. The only way to get anyone's attention is to go on social media because they hire people to save their social media image. Do your research before you decide on Allstate. It used to be efficient but it has gone downhill. Why raise insurance rates for lesser customer service?

As a real estate professional with over 27 years experience, I can vouch for the fact that Robert…read moreFeldman is much more than an INSURANCE AGENT with decades of experience. When you call any of his offices, you are accessing the professionalism, resources and experience of a major INSURANCE AGENCY. With multiple offices throughout Southern California, nobody knows this market better. When you call any of his offices, you are also accessing the knowledge and resources of a leading INSURANCE COMPANY. It is a little known fact that ROBERT FELDMAN is on the board of Allstate... which means he is privy to information regarding what the "big players" in the insurance industry are considering doing with both their rates and coverages. Want to know where rates for fire insurance are headed? Ask Robert! Want to know which insurers are leaving the California market? Ask Robert! Want to know about policies that give huge discounts is you have professional property management? Ask Robert! Last but not least, want to know absolutely anything about smokers or where to find the best BBQ on the planet? Ask Robert! Really!!!

Jake was very responsive, helpful, knowledgeable and clutch in a critical situation. If you're in…read morea jam and need a solution, I highly recommend him. He saved me. Thanks, Jake!

I've literally asked Jake insurance advice for over 2 years now, and each and every time he has…read morehelped me select the right policy, even if it wasn't through his agency. To me, this is what a great agent is all about, not selling you products, rather trying to help you in achieving what you need. I recently cancelled a life insurance policy with my employer and got a better policy through Pullen Family Insurance. What makes it better? Let's just say I was able to double the policy coverage for myself and my wife for the same exact cost, and the premium stays the same for the next 20 years. Process was easy too and Jake walked us through all the applications the insurance companies tend to overcomplicate. Thanks Jake for all the advice on Home, Life, and Auto insurance.

5 Stars! Wonderful people that take really great care of you!…read more We have been clients of Tower since 1996 and my parents, before that. Tower is nimble at all their services and extremely proactive in making sure their clients get impeccable services through their vendors. Over the years, we have had a claim with our home, two claims with our cars and each time our loyal team at Tower intervened when needed to be sure all was going well with our processes and outcomes of the claims. I have been to their offices once after working with them over 20 years to meet them in person, (we live 3 hours away) and the minute you walk in you can tell they are a happy group of colleagues and that love what they do and how they do it. Thank you for taking such great care of our family and friends over the years!

If you want to avoid bait/ and witch, I would avoid this firm…read more They gave me a home insurance quote that seemed attractive, so then I turned down all competing bids, then after I removed purchase contingency and was ready to bind - I was told that the quote was never actually approved and the salesperson (Gerardo) had never gotten that quote approved. I work with a few different insurance agencies and have never seen this. Nancy the manager was kind and professional in her responses but take my experience to heart. Update: they are now UNABLE to provide any accredited insurance quotes for me. Which means I am left high and dry with no insurance coverage and my escrow is closing soon

After 25+ YEARS with this company for my house insurance, Kemper just pulled the plug on carrying…read moreanyone in California - these current agents were totally and unequivocally INCOMPETENT and INEPT - after six weeks of their BS telling me that they'd take care of me the only coverage they could find was about 10x my current payment...as good as they may have been in the past they are WORTHLESS and a WASTE...as sad as it is for me to say this, please do your business elsewhere if you know what's good for you.

This is a first class organization run by a first class owner - Lloyd Berkett. They can handle any…read moretype of insurance - from automobile to art. They are experts in health insurance as well. They are hands on, knowledgeable, honest and care - a rare combination in today's world. I highly suggest you call them if you have any insurance needs - especially for bundling.