Buyer beware. Even though you ask for a complete install this company will try to pull a bait and…read moreswitch in the end. I asked for a quote for a full installation in multi-room audio and a home theater using my provided equipment. They gave me a reasonable quote to complete the work. Three and a half months later as my new construction project nears completion they are asking for $3,800 more to install four TVs and three pairs of speakers. They didn't answer any of my e-mails regarding the installation, refused to even acknowledge their mistakes, and only want to discuss how my demanding that they complete the work as agreed hurts their feelings. I was willing to come to a reasonable compromise but they said there is no reason to compromise. They know that once you start a project, no one is going to come out and finish their uncompleted work. I also used them for security install, no issues on that side of the business, just the A/V side. Seek the prominent local and national A/V retailers here in Charlottesville for a professional experience with up front pricing. I wish I had.

Knowledgable team that sells custom audio/video solutions. They helped me select a system that met…read moremy needs, installed it, and programmed it. These guys have all the cutting edge gear.

So grateful for Jake - he came right on time, was super friendly and did a great job making a…read moreduplicate electronic/physical key for my daughter's car. Would definitely recommend.

Ingo and his son are amazing! They went above and beyond to help me resolve an issue. Professional,…read morereasonable pricing and arrived super quickly. Only person I'll use to have anything done in the future.

Have to return our xfinity router in! After being fleeced by xfinity for 4 years, we have decreased…read moreour WiFi bill about $100 . Also the reception much better for streaming! After much harassment with the home office, we finally had our service cut out! So. I thought that i would get the same treatment from the store! OMG ! They were open in the 4th until 4 ! But what made this special was how we were treated! The young man was so unstable and no pressure at all! He was very k and willing to help as soon as wi walked in ! He knew exactly why I was there! If this young man was CEO I bet this business would be much more customer friendly! Ty! The service was the best!

If you need help with your Xfinity plan or devises I recommend going directly to the store by…read moreCostco on 29. Amelio (who works there) is a tech genius. I walked in not able to get my new IPhone and Apple Watch to communicate with her other. They fixed the problem...I left the store with a new watch and a bill (including the watch) that is $84 a month less than I had been paying. It is worth your time to stop in!

Great experience. Inherited a hard-wired system (from company that went out of business) from prior…read moreowners who had no idea how to use it / no code. Hugo was able to gather some details over the phone & confirm that he expected to be able to service the system. Once on site, he was able to quickly assess, troubleshoot a few things & get the system working again, and explain various features/functions -- very clear and helpful. Even though I am not using them for monitoring, did not try to upsell me at all. Would recommend to anyone who needs an old system serviced (and would absolutely use them if I were in the market for a new system).

I recently moved into a new home and wanted to secure my home. I looked online for a few different…read morecompanies, most were not able to accommodate my schedule and unable to come out right away. However, go safer technician Navin was very friendly and gave me same day appointment. I was very satisfied with overall service, no complaints, felt they went the extra mile!!!

Outstanding! We called at 4:00 pm on a Saturday. They responded promptly, immediately resolved…read moreour issue immediately, and actually improved the functionality of the locking system. Great service, great technician, and reasonable price.

Great service, modest price! We had five exterior doors with five separate keys. Now one key…read moreunlocks them all. The two showed up on time, did the job quickly, and were delightful to talk to. Highly recommended!