Great place to buy a used car great owners hands on every aspect of the business they really know the used cars and how to set them up

We bought a Jeep from Joe & Stephen and could not have had a more pleasant experience. Not only was the vehicle in terrific condition, they stayed late too let us come for a test drive and again when we decided to purchase. Their lot might not be big, but their goal for customer satisfaction is! Thank you so very much. read more

We have bought several used vehicles here over the years and are well satisfied with the quality/cost and service. This is a family business, we will continue to support. read more

I purchased a 2000 Ford Windstar from VIP Autosales on 7/9/11 and when driving home I noticed problems and the Check Engine light came on. I called Jim (Salesman) and explained that the vehicle wasn't running properly. I took the vehicle back on 7/12/11 and they had the vehicle for 2 days. I picked the vehicle back up on 7/14/11 and they said everything is OK. One of the owners Steve said he drove it 25 miles and had no problems. I drove the vehicle 20 miles and the Check Engine light came on again. I called them immediatly and they said to bring it back. I was told by Cheryl and Steve (Owners) that they would buy the van back from me Friday 7/15/11 and never heard a word. I tried to call but both owners were unavable. The mechanic was answering the phone and didn't know what to say. Don't buy anything from this dealer unless you've had it checked by a certified mechanic. I now have almost 420 miles on the vehicle since I purchased it and they only offer a 1000 mile warranty which is a 50/50 split in repair costs. The only miles I've put on the van is from home to the dealer and what the dealer put on when test driving the vehicle. read more

My family had been looking for a VW Weekender for several months and found one offered from VIP on ebay. It looked exactly like what we wanted, but were scared to buy one over the internet. I talked to Cheryl, one of the owners and she assured me it was as good as it appeared, and offer to send pictures, video, whatever I wanted to make me feel better (we live in CA). They also gave a free carfax, so we felt better about buying site unseen. She was great all the way through the transaction, send all the paperwork, got temporary tags for us, and helped with research on shippers. When they were 2 weeks late she stayed on top of them for me, gave regular updates, and you could tell was genuinely committed to helping us even after we paid for the car. When the car got here it was even better then advertised and my mechanic said it was one of the best he had seen. Great great customer service! I think in the future if I need a car I would buy anytime from VIP even though I live 2K miles away. Thanks Cheryl!!! read more

Worst experience ever. I purchased a car from them in February and in less than a month I had to bring it in for problems with the radiator and the car over heating they "fixed" it and in 2 weeks I was back with the same problem and had to fight with them to get it in, in less than 2 weeks they finally took it in the next day and they "fixed" it again. 4 months later I took it to a different mechanic for the same problem again and paid $700 in repairs that were "overlooked" when I contacted VIP they were completely rude and could care less about the issue and the fact that it had been reoccurring since I bought the car, offered no service. I started having problems last week with the car again and took it in somewhere else because of the lack of customer service provided by VIP and the incompetence of their mechanic. I was told to bring it in to a Subaru dealership because the problem involved mass engine repair. I found out that I would have to have the entire engine repair along with a list of other things. I will NEVER purchase from them or recommend them to anyone, not my worst enemy. BUYER BEWARE read more