Worst case scenario - red warning light comes on in the middle of a roadtrip, late on a Friday…read morenight. They were able to squeeze us in Saturday morning, diagnose the problem (failed alternator) and complete the repair quickly. Crown Tech did a great job, BCAA gave us a great recommendation (and tow). Roadtrip saved!

Loved this place. Honest fast quality work! Don't hesitate! I took my 2016 there for brakes and he…read morewas honest about what was needed and what wasn't, saving me cash.

I had a checked engine light on for my Nissan Sentra. I went to 3 different shops who could not…read morehelp. Joe at this location is a must and go to for all your mechanical needs. He diagnosed my car problem and fixed it quickly and efficiently. He is honest and reasonable. No overcharge or gauging hard working customers with high price of repair. There is no one like him. Look no further and get your veh. fixed here. You will be happy with the results. I will not got to anyone other shop. I will recommend him to all my friends and family. He is five stars in my books.

Always honest and helpful, I know a bit about cars so know he is a straight shooter…read more RM

I have been going to Derosa for years and recommended them to many!!! Excellent customer service…read moreand above and beyond work. I've been using their coupon book, which gives me a free oil change with each visit when I include a service--and it's been a real lifesaver. As someone driving an 18-year-old car on a tight budget, I truly appreciate that I've never felt overcharged or taken advantage of. Quite the opposite, actually! It's like that IKEA commercial--"Start the car!"--because I always feel like I'm getting such a great deal. Thanks to Ryan, Peter and team Derosa for taking care of my car all these years. Great value, great service!

I've been going to Derosa before I even had a car! I first discovered them when I was looking for…read moresomeone to do pre-purchase inspections on a couple vehicles I was interested in purchasing. Peter and Ryan instantly gave me good vibes, and I've entrusted them with my vehicle maintenance ever since. I find the prices very reasonable, and they don't push services on me. I don't know a lot about vehicles, so I put a lot of trust in my mechanic to be ethical with their prescriptions. I have never felt taken advantage of in the slightest with these guys. Everything is very above-board, and they are pleasant to work with. Definitely recommend! My 2005 Matrix runs like a dream.

Tom at Milo just saved the day for me. I have been bringing my 1999 Mercedes E320 to them for the…read morelast year. Its a great car, but has its quirks now thats its at 230,000km. However, having Milo European maintaining my car gives me the same confidence in it, as if it was new. The guys know these cars so well, they are able to diagnose problems quickly and accurately and know how to get my car back on the road asap. On Thursday night my smart key fob stopped working. On these cars, that also means you cant start it. I researched the internet and started getting fairly scared at what people on Mercedes forums were saying about the cost to get this fixed. I just started a new outside sales job the week this happened, so not having a car for a week or longer while i waited for mercedes to order me a key, was not going to work. I called Tom at Milo, and he knew exactly what was going on. I didnt just need a key, I also needed my ignition module repaired. Tom was able to get the module repaired, get me a brand new and super slick mercedes key (check out the pic for the old key vs new key) and have me back on the road that same day!!!!!!!!! And the price..... half of what mercedes quoted me for just the key (the car still would of needed the module too). I cant say enough how important it is to have a trusted mechanic that knows your car well. That knowledge is priceless. And this new key will up my game at the next key bowl party.

Was super impressed that they made time to get me in so quickly when I broke down on vacation…read more However was extremely disappointed with my experience. $920 labour to change a fuel pump, filter and grommet. Two of the three parts were faulty and I had to return to their shop for one repair and another when I got back home. My van was left in a greasy mess inside and out which I had to ask be cleaned when it went back in for first re-do. I did appreciate the owner covered the cost for the second faulty part but no compensation for the half tank+ of gas lost, vacation time lost, and loss of use of my vehicle when I returned home to fix their second faulty part!! I didn't think requesting a refund of a couple hours of labour was out of line considering but the owner sure did. No apology, no compensation. I expected a high profile reputable shop and owner would be more customer focused. Not impressed at all.

You won't go wrong with Chris and Joanne as owners. You will have to wait over a week to get in…read more.. what dies that tell you. They work on all sorts of cars, new and really old. Trucks and even campers. They won't do any unnecessary work. You can eat off their garage floor. Their are mechanics lined up to work for them. Great staff, and make sure you bring Chris a Cuban cigar when he finished fixiwhat everyone else could not!

Pick Pemberton Auto. I'm so glad that a friend recommended them to me. Honest and trustworthy team…read morethere. What a Canadian Tire Auto Services manager told me would cost over $1000 and many days to repair, Pemberton Auto and their team fixed the problem in half a day with less than 1/10 of what other auto services quoted me. Thanks Pemberton Auto!

Awesome service and honest! Wayne quickly triaged the problem with my car and provided quick…read moreservice at a great price. Really appreciate the honest service.

untrustworthy. Brought my truck in because it wouldn't start. They did an inspection and told me it…read moreneeded a new distributer. the distributer was only available online and I needed to order it. I ordered the new 300$ distributer and went without the car for a week and a half. when it arrived, I went to install the new one and instantly saw that my cars distributer simply wasn't plugged in. Plugged it back in and boom, car goes, no problem. I have paid Derek to work on my car in the past, but when I told him that I wasn't happy and wanted my money returned for the inspection he did not care and would not refund me. Im sorry but I have no trust in a shop the "inspects" a car and tells the customer the problem is the distributer but somehow failed to notice that it wast plugged in. And I doubly dont trust a mechanic that after this is made clear they dont take responsibility. Had Derek just said "Oh damn, our bad", I would not be typing this right now. I am now out 500$ and there was never anything wrong with my car. I paid for an inspection, it was not inspected so what did I pay for? Very disappointed and will no longer be going here and will definitely not be recomending the shop anymore, which did many times and brought them many new customers, I now regret this having seen more intimately how much attention they pay to the cars they are working on. I want to repeat, I understand mistakes get made, that is human, and understandable. But not accepting that you made a mistake and making good on that, that I can not accept.

Joe is possibly the most honest mechanic in Vancouver. He always does exactly what is required and…read moreno more. He's a blessing for the community. Always reasonable. Always reliable. 10 stars!!!

When I first came to this shop, it was still at the Shell station at Main and King Edward. It used…read moreto be run by two guys but I think one of them retired years ago. It is one of the rare simple, honest and reliable car repair shops that you tend to think only exist in fairy tales. Finding a place like this eliminates the stress and aggravation of dealing with the usual upsells. It just makes your life easier.

I purchased my Bug from someone who took the bug to Adria Imports for a decade. The receipts from…read morethe shop for services over the years clearly show deceptive diagnoses, overcharges, incomplete repairs, and less-than-professional service and parts replacement. The most recent repair a transmission rebuild have the same problems that the bug exhibited before it was taken in. On the service receipt, the transmission was rebuilt. It still pops out of gear and leaks. The axle boots were installed in the incorrect position and basic replacement and checks were not conducted such as shifter bushing and coupler replacement to ensure these simple parts were not causing any issues. I have all the receipts and I have over 25 years of specific vintage VW mechanic experience, unfortunately, the previous VW owner placed their trust in the mechanics at Adria Imp which has clearly ripped off many people according to this and other reviews of this shop.

I have found Mark to be an excellent communicator and exceed my fair to deal with. He goes out if…read morehis way to explain what needs doing and always delivers under the estimated amount. He even helped me out when I had a breakdown away from home by confirming the work that needed doing and where to access the parts when the local mechanic couldn't source the part. The best compliment I can pay Mark is he has gained my 100% trust.