My fiancé came in to have his tooth pulled and left traumatized. They gave him laughing gas and…read moredidn't even allow it to kick in before they began poking and stabbing. He was in pain for the entire procedure to which he informed the dentists and they told him to "please keep still for five more seconds", he was in pain to the point of stopping them multiple times to take a second. Absolutely horrific. I will never ever recommend this place or BTY dental in general. Incompetent and lacks empathy. DO NOT GO HERE.

Incompetence! Sketchy! Disorganized!…read more Doctors are highly unskilled, they XRay and then in the middle of your procedure they bring documents saying that you agreed to medications and the XRay, The Admin/Billing department makes you feel like a criminal when they're the ones who tells you there's no bill but realizes months later that they forgot. Like, Guys! Contact me via Email or Snail Mail! Do you even have an Email Address? Like, Dude! You guys need to keep better Records! And what's up with pausing in the middle of my Procedure to bring me paperwork to sign. Felt like they were holding me hostage, like as if they wouldn't complete the procedure unless I signed. I've never experienced Dental Practice like this. Sketchy as Eff.

Was not a fan of this place. The dentist encouraged me to have a procedure done that I did not…read morethink was medically necessary. Glad I got a second opinion who confirmed the procedure was not medically necessary. I wonder if they are pushing these procedures to make more money. Personally, my teeth are NOT something I will take a chance with. It just felt shady and I did not trust the dentist. I also read a few horror stories about this place, so I likely will not be returning. I gave an extra star as the employees working the front desk are super friendly.

I highly recommend this office! I went in for an issue that I had from a different dental office…read moreand needed some extensive work done. Dr. White and his hygienist along with the rest of the team at South Anchorage dental center made me feel welcome and took care of me on the same day. Their level of patient care, attention to detail, and a high level of work done was beyond anything I could've ever expected. Kudos to this team!

I just had a temporary crown placed on one molar and a wisdom tooth extraction (teeth right next to…read moreeach other), both in one visit. When the Doc is so good at numbing that you cannot honestly tell which tooth he is working on in the moment, it's as great a visit as can be. No swelling, and was able to work the next day with just 24hrs of Tylenol and NSAID. I've been going here since moving to AK and trust the care of Dr. Johnson and his staff 100%.

Doctor Brett Johnson and his staff at Alaska Smiles has made going to the dentist a great…read moreexperience. He does a phenomenal job, phenomenal. There were complications in my teeth when I came to his office and his results are unbelievable. I wish the ratings scale went from zero to a million stars, so I could rate his work as a million.

I've only been here twice now. Once for my first cleaning and of course I had to come back for a…read morefilling, both in August. When scheduling for my check up 6 month later, does anyone really know what time and day they'll be available in six months. Well of course we schedule anyways and then two months before hand I see if I can change it. The lady says they're booked out till August. So if I cancel my March appointment, it will be a full year before I'm seen again. I think this is common in Anchorage. We don't have enough dentist that they're booked out a whole year? The lady couldn't really help me and I didn't wanna cancel so I just left it. I have to remember to call them if I can't go so I don't get charged $50. Seems a little ridiculous. The dentist also had a tremor when he was doing my filling. I don't know if that's an everyday thing or what, but I was a little nervous.

I've been coming to Huffman Family Dentistry for a while and have enjoyed my experience over time…read morebut most recently, one of the receptionist, Patty, was very short and rude. Called me the day prior to confirm my appointment and I recall our conversation juggling between the idea of putting me on a short list and pushing me out to May 2026 or me potentially making the appointment if i could make it work. Towards the end of our conversation, Patty hung up on me and I was left with the assumption that I was being rescheduled to May 2026 and placed on a short list. The next day, I received a call from Patty asking if I was going to make my appointment. Confused by the call because I was under the impression that I was being rescheduled to May 2026 and didn't get any clarity on the appointment because i was hung up on. Even when trying to make the appointment that Patty said i was still able to make, I wasn't able to be seen and was charged a $50 dollar fee due to a misunderstanding. Several times during my interaction with Patty i said, "I really think this is a misunderstanding" but she unprofessionally would say, "I don't think so" or "the last thing you said is you'd be here". But again, because I was hung up on, I was unsure of what the agreement was. The last thing I recall was I was being rescheduled to May. Customers aren't always right, but they should always feel heard. I wasn't trying to make an excuse, I simply was trying to explain my side of the misunderstanding but I was dismissed. Again, the staff here is always great and this was my first time interacting with Patty. Just wasn't the best experience compared to my prior visits to Huffman Family Dentistry.

Dr. Frantz is a terrific dentist. He always takes the time to listen and is very gentle and…read morepatient. I've had all three hygienists clean my teeth and each are wonderful. One did leave so I went to the next and she was awesome. Then I recently had to have a different one clean my teeth and she was terrific. Bree was super friendly and very thorough. My teeth look great and feel great!!

From the owner: If you're looking for a new dentist to treat the needs of you and your family, turn to Heatherstone…read moreDental Center. Located in Anchorage, AK, this locally run dentist's office has been providing quality dental services to residents on Alaska's mainland at prices they can afford for more than 20 years. Dedicated to improving the lives and smiles of everyone who walks through their doors, their team of professional dentists and hygienists works hard to create an atmosphere that is friendly and inviting for all members of the family. Whether you have a child in need of a routine oral exam or x-ray or you are seeking an emergency appointment to investigate tooth pain, these dentists use the latest technologies and industry advancements to complete a variety of comprehensive cosmetic and general dentistry procedures. When it comes to the oral health of you and your loved ones, turn to Heatherstone Dental Center for family dentistry services you can depend on. To discuss your concerns with a dentist, call (907) 248-6066 today.

I went to this practice for the first time today. I have severe anxiety with going to the dentist,…read moreincluding just getting a cleaning. Every single detail was explained to me, and there was so much patience. From the front desk, to Mary the hygienist, to Dr. Paape the entire experience was WONDERFUL and that is saying sooooo much considering how fearful I am of dentists overall!

Very professional and quick service. Their team is easy to work with and they make the experience…read moreas quick and painless as possible.

Great experience with 2 crowns and whitening in office. Was quick, painless, high quality work…read more Great office and staff are really nice and make it easy! Highly recommend!

My daughter went to see Dr. McNees last year and was quite impressed with his demeanor and his…read morework. So I decided to go see him too. Unfortunately, there's some nasty reviews here that are absurd. I was highly impressed that Dr. McNees did a thorough evaluation and paid attention to everything I said. Having been a former dental assistant, he was very informative. Some dentists quickly evaluate, dictate expensive restorations then leave the room. Not Dr. McNees. He had the patients best interests in mind, not wanting to do any work that was unnecessary. I knew I could trust him, ask questions and not be belittled. Shortly after, I received a great restoration to my front tooth that is invisible. Also, his staff is fabulously friendly.

I canceled my appointment due to family emergency and I wouldn't have made the appointment for the…read moreday, the front desk told me that if I called to make another appointment I would have to put a deposit down, didn't mention how much and why I would have to put a deposit down. I honestly didn't know dental office take deposit for appointments, like is this a lash or nail appointment which that requires a deposit? And I saw a review where someone didn't get their deposit back. Honestly every time I come here I never felt the staff being friendly when checking in and out.

Anchorage Dental Group's owner has refused to refund a $1000 deposit that I paid on September 24,…read more2020 for a dental implant to be performed by James Hyer DDS. Shortly thereafter Dr. Hyer retired. In the year and a half since then they have not hired a practitioner who is able to perform the surgery. Despite repeated attempts to receive a refund I am told various reasons why they just can't get around to it. For example the office manager is not authorized, or the owner has to approve it, or they have to check the records, etc. This is been going on for months. In my opinion it is unethical and unprofessional to take a patients money for a particular service, then fail to provide the service, and then fail to address the return of the deposit.

Doctor Malcom and the entire staff are awesome! I have always been terrified of the dentist and…read moreneeded multiple surgical extractions after developing an abcess in my mouth. He explained everything very thoroughly to me regarding my X-rays and the steps for the procedure. Everything went smoothly and when it was over I felt so relieved I wish I would have had it done with them sooner. Would highly recommend!!!!!!

I would give 100 stars if I could!! I have seen SO many dentists in my life and I have always…read moredreaded it. I would never ever believed that going to the dentist would be something I actually look forward to. The level of care they provide is absolutely unmatched. More importantly to me, it's also getting to see people that I legitimately love catching up with and genuinely care about my life outside of the dental chair. Dr Malcom and his staff are just hands down the best in the biz and even cooler people. I just may eat more candy this year just to have reasons to see them more often. Joking...but really they are just that good.

...this is to attest to the warm welcome received on November 24 from various staff members,…read moreespecially the friendliness of the dental hygienist who demonstrated a skill level beyond expectations. Not only was tooth discomfort avoided but anxieties were prevented from occurring. Thank you for a pleasant experience. s/Robert A L Liftee raliftee@gmail.com 907-349-9828

To say that my experience with Dr. Burke and Advanced Dental Solutions makes me smile is a…read moretremendous understatement. After neglecting my teeth for far longer than I'd like to admit, I contacted Dr. Burke and his team. Their top priority was making sure I was comfortable and informed about every step of the fairly lengthy process of getting my teeth back into shape. When we started the work, Dr. Burke and his team were fast, gentle, and thorough. I have one appointment left, and I'm actually looking forward to it! Nothing but compliments, gratitude, and the highest possible recommendation.